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Quicken Premier 2008 user reviews

User Reviews

  • Rating Breakdown:
  • 5 star:
    0/24
    0
  • 4 star:
    2/24
    2
  • 3 star:
    2/24
    2
  • 2 star:
    6/24
    6
  • 1 star:
    14/24
    14
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Results 1-5 of 24
  • 1.0 stars

    "Quicken 2008 a downgrade" on by ehsggs

    Pros: Runs on Vista

    Cons: important features dropped

    Summary: My wife (an accountant) and I have used Quicken for years for our personal accts and our church's accounting. It worked great UNTIL Q-2008.

    With Q2005 and 2006 deluxe we had all the needed acct functions including P & L and cash flow.

    Q-2008 DROPPED P&L and cash flow making the program undiserable for church (or small business ) use.

    We can't even transfer the data back to Q-2006 on an older computer.

    So, we bought a more expnsive "upgrade" that turns out to be a downgrade.

    If there was an accounting software package that could "read" the Q-2008 files we would go for it in a flash

    Quicken has really bombed on this "upgrade"

    Ed S

  • 2.5 stars

    "Same Old Annual Upgrade" on by jim154

    Pros: Installs easily. Converts prior files accurately. Same comfortable interface.

    Cons: Silly changes

    Summary: Quicken is easily the best on the market and 2008 Deluxe carries on that tradition. However, why a major new version every year? Is it just the money? Why force long time users to upgrade to Deluxe when the basic version will satisfy many users' needs? Converting "Class" to "Tag" is just confusing. Especially, when it's touted as a major enhancement.

  • 1.0 stars

    "Terrible product design and they forgot who the customer is." on by goldenbolt

    Pros: Only took 10 minutes to install including all the junk icons.

    Cons: Forced Schemes / Limited user control.

    Summary: Had an older version 05 wanted to update to a current model. However, it is a piece of garbage. They 'Intuit' assume how you want it setup, discard your previous chosen presentation and force God Awful color schemes on the user. From a developers approach the colors (all four junklets) are readable. Trash icons placed on desktop without option to choose? Nice going, I'm off to buy the MSFT Product where at least I CAN CHOOSE how I want it set up. Too bad, know a CFO nice person have dropped e-mail to let them know about the demise of a once wonderful product,

  • 0.5 stars

    "If you are a looking to tracks stocks and mutual funds, don't buy this." on by E Reagan

    Pros: All my data from previous versions is still here.

    Cons: Basic functionality does not work.

    Summary: If you are a looking to tracks stocks and mutual funds, don't buy this.

    I have used Quicken since the mid 1990s, and this is the last version I will ever buy.

    I manage a large investment portfolio for myself in Quicken.

    The servers that Intuit runs for delivering stock and mutual fund pricing have had consistant problems for the last year, not downloading prices, downloading the wrong prices, not responding, etc. This issue seems to get worse with time not better.

    As of right now, the quote servers are currently down and have been down for 3+ days with no work around (other than entering prices by hand). I have called technical support and they have no estimated recovery time frame. All they can tell me is the quote server is down, and they do not know when it will be back up.

    Should there not be more than one server? (I am going to assume there is) Should they not have the servers replicated into mulitple, geographically disbursed data centers for redundancy and latency?

    Why has it been down since some time late Thursday night or early Friday morning and not yet resolved? (It is now noon on Monday). Could you imaging if the NYSE, NASDAQ, Chicago Wercantile Exchange, Bloomberg or Dow Jones could not get their quote systems up for more than 3 days?

    Have the IT staff at Intuit ever heard of disaster recovery planning? (Sure they know about it, since they want to sell me an online backup solution for my Quicken data, but they can't seem to practice what they preach).

    THIS IS TOTALLY UNACCEPTABLE!!!

  • 0.5 stars

    "Worthless Junk" on by MsDoright

    Pros: None that I could find.

    Cons: No support to speak of

    Summary: I've been a Quicken user for 14 years. Normally, I upgrade every 2 years, waiting until right before the next version comes out. Unfortunately, this year, I forgot.

    Now I'm trying to install it from a promotional CD they sent me and I can't even get it to display the installation wizard correctly.

    Of course, Quicken support is absolutely no help. If it doesn't fit into their "support documents", they simply quit responding.

    Phone support is non-existent. All they have are sales people telling you to "Go ahead, buy it and then we'll give you the support!" Yeah.... right... and there's a bridge in San Francisco they'll sell me next!

    It's really sad to see a company that used to have a stellar product and adequate support devolve into an inefficient 'customer-no-service' kind of operation.

    Here's the CEO's pertinent information:
    Stephen M. Bennett
    President & CEO
    Intuit Corporation
    2700 Coast Avenue
    Mountain View, CA
    94043
    (650) 944-6000

    I'm sending him a FedEx tomorrow.

    I'm happy for you guys who could make it work, but, be forewarned... pretty soon it will be "Bend over, Bubba!" and you'll be in the sinking ship with the rest of us.

Results 1-5 of 24

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