Quicken Starter Edition 2008

Pros: It does a great job in tracking spending balances and rolling over balances to the next month that allows you to edit the amounts. Notifies you if a bill is due.

Cons: Customer service is terrible. They charge you for a phone call ( a way to avoid having to talk to you over the phone) Also, online update feature doesn't work well w/ Vista.

Summary: The customer service just looks at screen prompts to try helping you. I'm constantly having my chat sessions taken over to someone in India who doesn't have a clue on how to accurately troubleshoot. And what really upsets me, is that they ignore all your comments. The problem I'm having with this software is that there are too many bugs and not compatible with Vista. The box says it is, but it definitely isn't. The guys I talk to are like a broken record: they look at their screens and read to me in English what I'm supposed to do. When I tell them I've already done it, they ignore me and tell me to do it anyway. Then after both options they give me are done, they give me the last piece of advice, "You need to do a fresh reinstall" and then hang up. After that didn't work, it repeats all over again. That being said, I'm not trashing this product until I get the '09 version coming out. Yes...these agents aren't telling me what I already know which is that this product really doesn't work for VIsta, but that isn't stopping me from understanding that these bugs probably have been worked out for the -09 edition. What pisses me off is that they refused to even consider upgrading me for free knowing about this. I know I'm not the only person to have complained about this. I just bought a brand new dell computer...it's not the computer that's malfunctioning. It says on the other -08 versions that it's for XP, NOT Vista. I think they just added the word Vista to make more money. If there was another effective money financing software out there, believe me, I'd get it and give my business to someone else.