"Rebate is a scam"1.5 starson by genghiskhen
Pros: It works well with my TiVo
Cons: The company is running a shady rebate scam
Summary: I purchased a NetGear WGR614 G router and 2 WG111 USB to wireless adapters on March 30 and March 31, 2005. I used them to attach my two TiVos to my home network. They installed fine and are working great over 3 months later. Obtaining my advertised rebate has been another story.
I meticulously filled out the rebate form following all directions flawlessly. I even wrote my customer information in by hand TWICE on the same form as required by the instructions. The NetGear Promo Center received my rebate form on April 23, 2005 and I was told my $50 check would be mailed in 6-8 weeks. Sometime in May I checked the status of my rebate and it was rejected. I placed a telephone call to the NetGear Promo Center and my rebate was quickly accepted. In June I checked back and the website said my rebate check was mailed on June 1, expect delivery in 20 days. Twenty days? In July I checked back again and my rebate status had reverted back to “Your rebate is valid. Please allow up to 30 days to receive your rebate.” I again contacted the NetGear Promo Center and complained. I informed them that I expect some sort of compensation for how poorly they have handled my rebate request. They replied by telling me my rebate check will be issued in the next 15 days, but they completely ignored my request for restitution.
I have already earned my $50 through effort and stress. Now it is a matter of principle. I believe that NetGear is purposely denying and stalling my rebate in hopes that I will forget or give up. I would like to file a class action lawsuit against NetGear. If you have sent a rebate to NetGear and not received it or have been given the run around like I have, and you would like to participate in a lawsuit, please contact me. To be clear: no lawsuit has been filed yet but if I can establish a pattern of stall tactics and faulty rejections, I will have one filed. It is time somebody put a stop to these shady rebate deals. I need your help.
July 7, 2005