User Rating: 
10/10
Norton AntiVirus 2007by tuny555 - July 17, 2007
Pros: Norton AntiVirus 2007
Cons: Norton AntiVirus 2007
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Norton AntiVirus 2007
User Rating: 
9/10
Great program, I miss it...by gardnertoo - March 16, 2005
Pros: Worked well with Win 98
Cons: None, wish I hadn't deleted it
Review:
This worked well for me from download to install and use, and I haven't had a virus the whole time it's been installed. I was forced to delete it when I "upgraded" to version 2005, and the new version won't go into automatic for me. I am trying now to find 2002 again and ditch the 2005 version.
User Rating: 
5/10
Company is a rip offby - February 10, 2004
Pros: Easy to use.
Cons: I paid for a years subscription and got it. However I had probles with my operating system and reinstalled. When I reinstalled the antivirus I had 90 days left on the subscription so I goto the tech site to find out that they have no problem taking your m
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User Rating: 
1/10
Big-Brother-esc. it "take's over" your system.by - September 5, 2003
Pros: seems to have good documentation on the "bad guys"... kinda makes you wonder if they are not supporting the bad guys.
Cons: totally infeltrates everyt aspect of your computer. network, e-mail, applications... it even inserts secret scriopts into every HTML page you view... and there is no documentation about what the script actually does... Big-brother-esc. Very annoying dialo
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User Rating: 
4/10
Trapping renewal practicesby - July 21, 2003
Pros: Works great, but...
Cons: I guess they're not interested in keeping their current home antivirus customers. I dumped AOL years ago because of their practices. It is a shame to say but it appears time to dump Symantec as well. I upgraded the last 2 years with my Gateway PC and f
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User Rating: 
7/10
Won't stay installedby - June 18, 2003
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I purchased a new computer with a free norton trial version. I installed it with no problem, only to find that it was not installed after 3 days. I registered it and did the downloads with no problem. I then purchased the norton 2002, and had the same problem. My subscription runs out in sept, 2003. I now have free virus protection on my computer, I don't know what to do. I know that I installed it on my old computer with a ME syster and it's still installed. Time to look for a replacement. Any suggestions please leave. Thanks.......
User Rating: 10/10
It works with no hassleby - June 18, 2003
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Easy to set it and forget it using the scheduler. Works fine with quick response to new threats. New virus updates available automatically. However, a firewall such as Zone Alarm and spyware removal, such as Ad-aware and/or Webroot Spy Sweeper, are needed to get a more complete security strategy.
User Rating: 
3/10
Boot Loopby - June 18, 2003
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I purchased a new computer and it had the free 60 days of Norton Antivirus installed. I renewed my subscription when it ran out and ever since then I have been having boot looping problems. I am going to try to get my renewal money back and go to McAfee.
User Rating: 3/10
It killed my computer and refused to release it's clawsby - April 29, 2003
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I have used LiveUpdate regularly. Last night the Live Update said it needed to reboot the computer. What it didn't tell me was that the computer would be in an infinite loop of reboots. NAV can't be uninstalled from safe mode, but using msconfig I was able to have it not run at boot and then uninstall it in normal mode. Of course then my network and DSL didn't work because NAV adds a requirement that it be running before TCP/IP, DHCP, etc can run and doesn't remove this requirement when it's uninstalled. A "simple" search through the registry for all instances of SYMTDI fixed that. Unless you understand these fixes and enjoy dealing with them I would avoid this "fine" program like the plague. Luckily Microsoft provides two free support for two incidences and doesn't object to fixing other software company's problems for them so I was able to get up and running again.
User Rating: 
8/10
HELP!!!!!!!by - February 22, 2003
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I have a problem, where do i find a email address to write to about problems? A 800 phone number with a human being answering the phone(Of course after the 10 minutes of voice mail) would be nice. I'm a subscriber with Version 2002. Sub date expires 10/10/03..
User Rating: 1/10
DANGER DANGER DANGERby - February 17, 2003
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KEEP AWAY FROM THIS ANTI VIRUS SOFTWARE...IT WONT WORK..LETS IN VIRUS...LETS IN TROJANS....KEEP AWAY...
User Rating: 
6/10
Works fine for W98 Usersby - February 17, 2003
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On reviewing other comments slamming this product, the lack of speedy Symantec support was at the forefront. I beg to differ. I had the problem of the scan stopping without apparent reason and after rebooting several times, I decided to try for tech support via email. I got my answer back the next morning and the suggested fix has worked thus far. The problem was thought to be a damaged file in the Windows/Temp folder. The recommended solution: clear the Temp folder completely, after perhaps moving certain files you just can't be without for a minute to another part of your hard drive.
User Rating: 10/10
The best product!by - February 7, 2003
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Norton Antivirus is in my opinion the best antivirus software that you can purchase. The price is good and the quality is even better!
User Rating: 7/10
Good but too slow!by - January 27, 2003
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It's not possible that 800 Mhz and 256 mb ram with Norton antivirus run like 133 mhz and 32 mb ram!!! That's all!!
User Rating: 1/10
does not give protectionby - December 24, 2002
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I updated NAV on a regular basis, but it still alooowed the w32.bugbear virus in which destoyed NAV itself and my whole PC and crashed it. Not worth the money!!!
User Rating: 5/10
We dumped itby - December 22, 2002
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We uninstalled Norton from our network after the 3rd virus got past it in 2 months. It is too unreliable to be trusted.
User Rating: 6/10
Stick With 2000!by - December 19, 2002
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The version 2002 I got does not include Norton Rescue and Liveupdate! This is no good! But my 2000 still works better and not as sensitive as 2002!!!
User Rating: 8/10
very good programby - November 24, 2002
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i've had all versions, since win95 came out, except version 4, they have an uninstaller you can download from their site ,Rnav.exe or symclean.exe, they added live update with version 5. and the auto update with 2001 version 2003 is even better, it auto updates the program files as well.
User Rating: 8/10
Great, when you get it installedby - November 20, 2002
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It works wonders when you can get it working. It took me a while and a bit of trouble (program not opening etc), but when it did work properly, it was great.
User Rating: 3/10
I'd rather have a virus any day.by - November 15, 2002
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A virus would not have made such a mess and would have been easier to get rid of. Norton is a VERY disappointing program. A waste of $49.
User Rating: 4/10
Using XP? Don't buy this product.by - November 11, 2002
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As of Windows XP, Symantec has lost their edge on the Windows OS. Don't be surprised when your virus protection one day suddenly becomes disabled and there's nothing you can do about it. Symantec will have you install and uninstall 100 times but NOTHING will correct it except an FFR (FDisk, Format, Reinstall).
User Rating: 1/10
It should be free for home users!by - November 2, 2002
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Change your business model Symantic and get your corporate customers to subsidise Norton, making it available free to all home users. Noho ora mai, Brien.
User Rating: 6/10
Too many bugs in e-mail scanningby - October 18, 2002
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Norton 2002 has bad bugs in it's e-mail scanning: If there are 2 periods at the end of a message (the terminator charicter) Norton 2002 crashes. If you attempt to download an unfinished message (a partially sent message), norton 2002 crashes. Symantec has known about this bug sence March 2002, and has never released a patch for it, stating that the mail had a problem to begin with, it is not a bug. AVG antivirus is FREE and IT does not crash when this happens. (www.grisoft.com) McAfee does not crash when this happens (www.mcafee.com). Every time I ask Symantec (makers of Norton) about this they send me a form message stating "Norton 2002 does not come with free support" or they ignore it entirely. Symantec has pitiful support and bug fixes. There are many more to choose from that are far better and far cheaper. BIG thumbs down.
User Rating: 1/10
McAfee over Norton!by - October 16, 2002
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CNET now rating McAfee over Norton! http://www.cnet.com/software/0,10000,0-806174-8-20096702-1,00.html?tag=st.cn.sr1.ssr ROTFLMAO
User Rating: 10/10
Its very goodby - October 15, 2002
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Its the best av software! if nav runs slowly in your pc, you need change some options, like lowering bloodhound heuristics level and using SmartScan.
User Rating: 5/10
NIS Disabled Email & Secure Sitesby - October 12, 2002
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Norton Internet Security disabled my email POP3 connection (causing me to get broadband, still not work), but broadband plus NIS caused disabling of https secure sites. Unable to remove NIS program (suddenly not supervisor status), finally removed program with download from symantec, wasted maybe a hundred hours on this.
User Rating: 3/10
crashby - October 11, 2002
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after installing it I could not start without errors and alot of trouble with other programs.After uninstalling things worked fine.
User Rating: 1/10
Bugware, Bloatware, Resource hogby - October 8, 2002
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Norton is Bugware, Bloatware, and a Resource hog. Any other AV is better. Causes all sorts of problems and very hard to get it all cleaned up. Thumbs down on this mess!
User Rating: 5/10
People wake up!by - October 7, 2002
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Norton, Mcafee, Mcafee...Norton...that's all I hear all day. eTrust Anti Virus by Ca. No crashes, doesn't crashes during installation, doesn't fill up your H.D.D with junk, doesn't fill up your registry with junk, real life examples virus encyclopedia, updates that work, catches ALL viruses, will block malicious attachments, doesn't uses fansy names, doesn't rip off for newer versions. CA, Software superior by design!
User Rating: 10/10
Another great NAV program in an already great line of NAV products.by - October 4, 2002
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This thing does not slow down system performance. Granted I have a p4 2.4 with 384mb of ram but I also had it installed on my AMD k6-2 350 with 224mb of ram and had no troubles what so ever. I believe you have to uninstall the previous one before you intsall NAV 2002. Also it depends on what the Auto-protect is set up to scan. That can cause system performance. Also 2002 was much better then 2001 and that was good too. I use 2001 at work and it works just fine on the p2 333 with 384 mb of ram. Norton has always been easy to use, scratch that, it gets better and better. McAfee gets difficult and more difficult. I would recommend this to anyone.
User Rating: 4/10
only 3 month virus updates!by - October 2, 2002
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Yes as many have said before, it is worth it if you opperate Windows XP. It has a major flaw; it only gives you a three month virus update period before requiring you to pay for the defenition files
User Rating: 4/10
and you thought viruses were bad...by - October 2, 2002
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I've known 2 people who have had to reformat their hard drive after Norton failed to protect them, and then turned out to be almost impossible to remove. Skip Norton and go straight for the virus - it'll save time.
User Rating: 3/10
No More Symantec Products!!!by - September 30, 2002
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Like many people here, I have been burned by Symantec products many times! Pre-installed NAV 2002 caused my HP notebook to crash! So finally, I removed ALL Symantec products from my computer and installed with these Anti-Virus programs. (1) PC-Cilline 2002. It certainly is better than Norton AV. It does not slow down my XP. It is not resource hogging. BUT you can ONLY install it to ONE computer. SO... (2) AVG 6.0. This is the BEST FREE (really FREE, not a trial version) Anti-Virus program available. You can download it from cnet.com. Just check the user ratings, you will be satisfied. I have been using it for months now, and protection has been wonderful! It does not slow down your computer! Try it, you will not regret it.
User Rating: 
2/10
It's Badby - September 26, 2002
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It trashed my system and screwed up the registry. Because of that, the uninstall was a total nightmare. Do yourself and your computer a favor and avoid this product.
User Rating: 4/10
Norton "CRASH YOUR COMPUTER" 2002by - September 23, 2002
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I had no problem with norton until recently when the program stopped my computer from booting up. Took me a little while to figure it out. I had to erase all of symantec prodcts from my com. Now my com. works with no errors. So be careful and study which program your really looking for.
User Rating: 4/10
NORTON IS THE MOST !!!!!by - September 21, 2002
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The most bloated, the most resource hungry, the most complicated, the most unstable, and updates are often too late for new viruses !!!!!! But it's very pretty !!!!!!!! Go to www.virusbtn.com for some REAL reviews !!!!! This one SUCKS !!!!!!!!
User Rating: 1/10
60 percent give Thumbs DOWN!by - September 21, 2002
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I will too. Just bloatware that causes problems. If you have ever put Norton on your machine you might as well reformat. Norton is a virus!
User Rating: 4/10
-------------------------win2k do not come up after inst.by - September 21, 2002
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after installation win2k professional SP2 did not come up again exept save mode. after deinstallation it is working again.
User Rating: 9/10
A must have anti-virus solution.by - September 21, 2002
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Symantec® have done it again, another superb program. I only use Symantec® products for my pc security because they're just absolutely great. I have Norton Personal Firewall 2002 as well which i think is an awsome firewall. This protects from almost every virus out there. I'm just waiting till Norton 2003 editions come out, which i'm definetly going to buy.
User Rating: 3/10
It refuses to update itself - the installation program is horrificby - September 19, 2002
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If you want nothing but problems - buy this.
User Rating: 6/10
Won't Let My Computer Bootby - September 19, 2002
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Installed Nortons 4 weeks ago and STILL fighting to get my computer to boot right. First automatic live update was causing the BLUE SCREEN OF DEATH on the boot - none of the fixes on the bbs or Nortons fixed it. Finally disabled the stupid thing - got it working right for about a week until one day it Live Updated while I was online. When I rebooted I got the standard message 'updating files' and then get a BLACK SCREE OF DEATH - Windows Protection Error. Now it is crashing on the email protection program SYMTDI.VXD. I can get around it via step-by-step in safe mode. There is NO support/info for this error message - no response from Symantec. I am uninstalling and going with something else. Norton's is great if it would work.
User Rating: 7/10
Good Protection,easy to useby - September 18, 2002
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Generally happy with product. Problem with LiveUpdate though - won't work with Linksys Router
User Rating: 7/10
VERY UP SET!!!by - September 17, 2002
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I like to say that i use to think NAV2002 was awesome because it came through 4 me afew time in the past witch i thought was great i thought wow!! i got me 3 virus and NAV picked them all up and got rid of them no prob i thought to many virus around i keep updatin Nav so no virus can get on my comp i have to comps p2 and p4 well 3 days alot i got a virus stelth virus boy was Poff it got passed NAV and destroyed both my comps i had to pay alot of money to get them fixed and still could only save my p4 comp but alot of programs were (car put broken) and NAV is no longer able to work i got abin of 42mb full of junk that could not be fixed (this virus is clever do not stick boot or startup disks in comp while virus in comp it adaps to them even if u use read write protect virus goe's write through it ooo yea the virus goe's strait for the boot master bios sys well thats me unhappy just wanted to share my sadness around i feel alittle better now.
User Rating: 6/10
Works great until you need support!by - September 17, 2002
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I've used Norton Antivirus and Internet Security for several years and thought that the product did a good job. However, I recently encountered a subscription renewal issue. When you purchase NAV you get one year of subscription updates which are key to keeping the product effective. Recently, I was prompted to renew my subscription. I could either order a new cd or download the software. I opted for a new cd. Once I received the cd I installed the software, yet I still get a notice that I need to update my subscription. By the way, the cd that I received is the same version of NAV that I purchased last year. I spent hours trying to figure this out including a lot of time on the Symantec web site. Nothing worked and unless you are willing to spend $20+ to place a call, you cannot talk to a support person. I'm tired of purchasing software and hardware and getting lousy support. Sometimes web pages are great, but not always. From now on, I'll be checking on the support options for all products before I purchase anything in the future.
User Rating: 7/10
good but...by - September 16, 2002
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I think that the Norton 2002 is a good program, and gives your PC the best security against internet and local viruses... but if you have 128- MB ram it can slow down your PC, the best program, but i think that the 2001 version is better.
User Rating: 1/10
No upgrade for 2002 Serverby - September 14, 2002
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Purchased upgrade for 2002 Pro, doesn't work on Win2K server. Symantec web site gives no upgrade info for Win2k sever, basically they suck.
User Rating: 7/10
Stick to Trend PC-cillinby - September 8, 2002
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This program completely screwed up my security settings for the internet. I could no longer access "secured" sites such as my bank acct info, etc. I tried going to obtions and fixing it. All attempts (many attempts) were unsuccessful. I finally uninstalled it and wella, my complete internet is back!
User Rating: 3/10
Non-effective against the new email viriby - September 8, 2002
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Norton did not detect email viri (Win32/Klez.H@mm,HTML/IFRAME_EXPLOIT*), entered my system even though I update it and run it several times daily, causing major damage and a reload. It also seems to slow the overall speed of my system down too and scans slower than other products. Non-effective, memory hogging fossil of a antivirus. I use RAV antivirus which for some reason is not being even talked about on CNET making me think they have "ties" to the big dogs...anyways..Use at your own risk..you will be sorry!
User Rating: 6/10
expensive and i still got a virus with in my XPby - September 6, 2002
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I still got a virus in my email account, even when there is email scanning. I wrote down the recommendations, but I guess that was not sufficient to filter out the virus.
User Rating: 6/10
older versions had better interfaceby - September 4, 2002
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I give this a thumbs up because it works, but I'm disappointed with the interface. It uses a lot of system resources and doesn't even give you an idea of how much longer the scan will take. The older versions were more informative. There's also no way to get scan results at a command prompt, which would be useful for telnet. I have encountered a serious problem that symantec doesn't seem to care about: this program suffers from what could be called a "process leak". I use a download manager, and have on occasion left my computer unattended while it downloads 100 separate files. Each time a file is downloaded it spawns a new antivirus process to scan the file. I come back to my computer and find 60 or 70 copies of antivirus running, and an "Out of Memory" error message. The computer can't proceed until you manually close all the antivirus processes. Each of them consumes around 7MB of memory. I submitted a report on this to Symantec, but had no response. It's also irritating that it insists on popping-up and making you click "Finished" every time it scans something. All scans should run quietly in ONE background process - but apparently symantec wants to show off for the user instead of just doing its job quietly.
User Rating: 1/10
Install is a nightmare.by - September 4, 2002
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I installed it fine once, but after having to reinstall windows, could not het norton to re-install. Couldn't find useful support online. Couldn't get in touch with anyone on the phone.
User Rating: 4/10
dont cheat cnetby - September 4, 2002
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Please dont say anymore that "There's no better virus killer than Norton AntiVirus, but unless you're moving to XP, don't bother with this minor upgrade." IT is FALSE FALSE AND FALSE AHH NAV 2003 IS THE SAME VIRUS, (For your information f-secure save me)
User Rating: 10/10
A1 Productby - September 3, 2002
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I swear by this antivirus software it shines in every respect anyone who says they have a problem with it needs to have thier pc checked as it is 100% stable.
User Rating: 1/10
pure trashby - September 3, 2002
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Almost invariably, Norton 2002 causes my laptop to crash. Moreover, the live update has never worked. The most "laughable" part is when you try to get service on the phone. You would have a better chance of solving the Mid-East crisis on your own. This product and the so-called customer support is the worst. Don't buy it.
User Rating: 1/10
Many problems!by - September 1, 2002
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Norton causes too many problems. Install Norton and trash your machine. You'll never get it all uninstalled.
User Rating: 1/10
Worked great until last update then chrashed my systemby - August 29, 2002
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Worked great unitl I did a live update then it crashed both of my XP systems...After paying there tech support all they would say is reformate your hard drive & install everything again, we have no fixes & you get no refund!
User Rating: 7/10
Lousy Customer Supportby - August 26, 2002
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Horrible customer support/technical support, otherwise, product OK. These people are virtually unreachable if you have a problem or a question. Pretty lousy considering I've bought several of their products in the past. "Thanks for your money chump, now get lost and don't bother us!"
User Rating: 5/10
works good but cant take the irc heatby - August 25, 2002
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It has some nice easy to use features ; but when I went to a chat on irc 2 days later I found out I had a backdoor trojan and norton couldn't do squat with it ; said it couldn't be cleaned or quarantined
User Rating: 1/10
Recent Upgrade on XP crashes system, Tech Support NO HELP at all!by - August 24, 2002
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They advertise that this is for XP, but after installing and running fine for a month, a live update was run. It then began to crash system. After paying to talk to a tech support person they were of no help and suggested that I uninstall there product. NO REFUND was offered for anything!!!!!
User Rating: 7/10
No customer service!by - August 24, 2002
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No matter how good your product is, if you don't have good customer service then no one will recommend your product and what's worst, you loose a customer forever. CNet should review such issues before putting any product on the Editor's best choice. I bought Norton basicly because of your ratings but I had to get a refund after being unable to use the product for two weeks, waiting for Customer Service to reply.
User Rating: 2/10
Not For Meby - August 23, 2002
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Thanks for the tips people. I was thinking of purchaseing Nav 2002 but after reading these reviews,there is NO-WAY I'm going to share the same nightmares you all are having with NAV. I'm useing Win 98 with McAfee AV but it has become such a resource hog I'm being forced to dump it too. I going to review the other AV Programs and select one of them.
User Rating: 2/10
A software nightmare in Win 98by - August 22, 2002
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At least 5 attempts to install/uninstall, wizard crapped out each time . Each required numerous reboots. Each left me in limbo-forced to manually muck out the registry to even try starting again. Even when the uninstall completed and I ran Symantec's purge utility, I was still finding Norton stuff in the registry for weeks after switching to McAfee. One of the worst software nightmares I've seen--and I'm a Senior Systems Analyst going on 10 years now.
User Rating: 10/10
This is the best antivirus for XP you can buy!by - August 21, 2002
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I have used other antivirus programs and they locked up my computer. With Nortons you do not have that problem. I think that this is the best for home and office pc users. I give it a BIG thumbs up!
User Rating: 10/10
Best out there!by - August 21, 2002
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I have tryed so many Differnt anti-virus softwares and this one is the best finds viruses in an instance for exsample i download something off the internet and be4 it even starts downloading it spots its a virus... Dont waste your time with other software.
User Rating: 8/10
it didn't crash my win2000 systemby - August 21, 2002
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Life is too short to be wasted searching for support that does not exist! The very first thing the consumer needs to see when picking up a Symantic product is: We do not offer free support. Choose from two PriorityCare lines: 800-927-3995 at $29.95 per incident charged to your credit card. 900-646-0033 at $2.95 per minute charged to your phone bill. The very next thing the consumer needs to see when perusing a Symantic product is ?we do not answer technical support or customer service questions.? If you are rich, and you have nothing better to do then, sure go ahead and spend your money. If you?re as poor as I am, well, enough said. Good, bad, it doesn?t matter. Symantic never claimed to have bug-free software. Whether your system crashes, or not, while using any of these products is a factor of your OS and the Symantic module. SystemWorks can be used productively (for example, the virus software works very well on my win2000 system,) but I?m leading a consumer group that boycotts products that have no support. If you want to Join my movement, then stay away from Symantic. Hint: reading the ?Only Negative? reviews can be very insightful when more than one review points out the same problem.
User Rating: 5/10
what's wrong with thisby - August 20, 2002
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the anti virus was working at one time with my windows xp.but now the virus difinations wont work.
User Rating: 10/10
Excellent defence!by - August 19, 2002
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Saved me from countless attacks and virus probes... Get it...definately worth saving your PC from the harsh digital world.
User Rating: 7/10
Way to expensive.by - August 19, 2002
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Works just fine, from Win 98SE to XP Pro. Some need to enhance graphical boring unimaginative interface.
User Rating: 9/10
Slows down windows XP to a crawlby - August 18, 2002
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I bought this, installed and uninstalled it straight after. 11 seconds to launch, 35 minutes 28 seconds to scan, during which time my laptop was virtually unusable. Buy PC-Cillin 2002 instead
User Rating: 5/10
Norton Antivirus is one of the worst av products.by - August 16, 2002
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In tests I performed of several antivirus products, only 2, Norton Antivirus and AVG, failed to detect a significant percentage of the 150 various viruses and trojan horses they were tested against. For the results of these tests, go to SuggestAFix.com: http://www.suggestafix.com/index.php?act=ST&f=16&t=3480&s=7a38d2152c8175a938c4be2f41f17974
User Rating: 8/10
Saved me from 9 viruses I GOT OFf OF Imeshby - August 16, 2002
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I am a frequent downloader. Ive recieved many viruses, yet I dont care because Norton has my back! When I download something I used to worry if was an iffy download but now I can take the risk. This is a product I recommend highly! It WILL save you too.
User Rating: 2/10
Get this if you want your computer to Crash!by - August 15, 2002
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Prior to installing NVA, my computer ran great for 3 years. Once I installed NAV-- I started to get blue screens, which I couldn't get out of. I had to manually reset my computer. Finally, it got to the point where I could not perform the simplest task on the computer and had to reformat my hard drive. I do not recommend this program to anyone!
User Rating: 2/10
Dont Do Itby - August 15, 2002
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Installation of update was a nightmare and I cant get corrections that work from Symantec. Cant get a phone number, and cant get a refund.
User Rating: 1/10
An absolute disasterby - August 14, 2002
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I tried to install Norton Antivirus 2002 on my Windows 98 machine. It would not install properly after at least 5 attempts. It created its own supervisor account to which I had no access and even if I did have access, the relevant pages in the Assistant would not display. As I did not have supervisor rights, I could not remove it and had to use Cybermedia Uninstaller and for some strange reason deleted ALL my Word documents from my hard drive. I eventually appeared to get it working and found that it was blocking my outgoing emails. I removed it and tried to get my money back. Simply Computers in the UK refused flatly to acknowledge my problem and there is no way to talk to Symantec without throwing more money after bad. If you have Windows 98 beware. This is criminal and companies like this should not be allowed to operate.
User Rating: 7/10
The best I have used yet.by - August 13, 2002
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Does a good job of scanning the system. I have had no problems getting to run on the computers I use. The only problem I have seen is I keep getting a runtime error with OutLook Express when getting my e-mail.
User Rating: 8/10
Great virus software!!!!by - August 13, 2002
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I was so shocked to see so many bad reviews for this product that I had to write a little something. I'm using XP and have had absolutely no problems with NAV 2002. Installation was a breeze also. I also use Nortin Internet Security and they work great together (though Zone Alarm is free).
User Rating: 1/10
Works with XP? Yeah rightby - August 12, 2002
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It only took Norton 3 months to crash my brand new Dell/XP system. I was foolish enough to try Norton once again after it destroyed my previous 98 machine. I wonder why Cnet rates it so high but it gets such a low customer rating. Don't fall for the claims, this product will cause much pain and suffering.
User Rating: 8/10
Great All-Around Productby - August 11, 2002
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Does what is supposed to, especially with the W32.Klez.H@mm outbreak. Need I say more?
User Rating: 8/10
jet! You're living in the pastby - August 10, 2002
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Echoes of the old "we hate Norton" syndrome of about 5 years ago. Sure 2002 suffers version bloat, but it's more stable than any previous version and has never ever rendered any PC of mine or my client's inoperative. Must be something wrong with the way you setup your PC's champ!
User Rating: 1/10
norton is a ripoff piece of ****by - August 10, 2002
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These ripoff m0therfu*ers take your money online and then tell you that your subscription is expired. I tried twice wasting nearly $20. Pay with credit card and cancel payment if they don't deliver. ZERO TECHNICAL SUPPORT, just a laborynth of stupid menus. It is a total F*cking fraud!!!
User Rating: 9/10
Need A Powerfull PC, Does The Job Thouby - August 10, 2002
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I've had several viruses now, maybe the sites I go on should be a bit more nicer, yeah i'll admit it's slow if you'r PC is, but seen as so many ppl were slagging it off I thought i'd write a review. Used to be okay with MCafee but sufferd a problem with it not working on XP even thou it was XP "Compatible". Went to Norton no problems nice simple and love it. One point thou, if you're installing on XP, don't disable the task scheduler in the Services Program as it adds itself to do scheduled tasks and pops up a HTML Javascript error on setup otherwise. Afterwards, disable scheduled tasks and all is well Didn't actually Buy it thou, Just kinda *Found* it on da net
User Rating: 1/10
You got to be kiddingby - August 9, 2002
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Norton AntiVirus. Norton SystemWorks. Norton Utilities. Norton CleanSweep. Every where you look on CNET for 5+ Years you will see Norton winning "Editors Choice." Can you spell "Norton AssKissers."?
User Rating: 8/10
It's The Good, The Better and The Bestby - August 9, 2002
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I have Win ME with a P4. NAV is the easiest to use and the most efficient at virus protection. Checks e-mail in and out. It doesn't cost much cause my files are worth a lot more! Tech support though knowledgable and helpful is a bit slow to respond.
User Rating: 10/10
NAV is the BEST !!by - August 8, 2002
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I've been using NAV for more than 5 years, and I totally trust its protection, its removal for virus, and its easiness to scan/update/operate the program. I always recommend it for all my friends, and I will keep doing so, thanks for the good job Symantec *^_^*
User Rating: 8/10
Norton AntiVirus Best By Farby - August 7, 2002
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I would definately recommened Norton for its effectiveness and easy user interface.
User Rating: 7/10
Second best to a good firewall!by - August 6, 2002
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I definitely prefer Norton 2002 over the other resource sucking scanners out their. Works efficiently enough; however the new features just aren't their. Its not a complete windows scanner (scans a select few ports). Using a Microsoft Exchange server for emails, Norton does Not scan incoming or outgoing messages. Windows 98 users may also find a glitch in their sound properties. The setup removes "default sound" from the sound properties, as the install was not O.S. specific. The generic install looks for default beep (as in windows 2000 or newer systems) which is nonexistent, and disables its prerequisite, default sound.
User Rating: 7/10
buggy but still good for the officeby - August 6, 2002
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it crashed all my other programs. MMJB, meda player & quik time were in crash city even after i removed it. however i was able to fix the problem. somehow Norton screwed with my windows file cache values. ill try it again. but this time ill fix the problme with the software installd. and see things works.
User Rating: 10/10
Happy with Nortonby - July 5, 2002
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I have no problems using this product; i am using a self built xp 1800+ pc with windows xp and am very happy with norton.
User Rating: 7/10
power and easy program.by - July 5, 2002
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1-easy of using. 2-power tools. 3-free update but now is with money. But it's have big problem with alerts in warning from viruses. because it's take the user more of alerts when find virus.
User Rating: 10/10
It Works wellby - July 5, 2002
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I like NAV 2002. It works well, is very stable and the "Live Update" scheme works smoothly.
User Rating: 10/10
Greatest AV and Internet Security System EVER!by - July 5, 2002
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I've been using computers and anti-virus programs for like 95% of my life and Norton has been the best for it's AV and Internet Security for example comparing it to McAfee I once had mcafee and norton on the same comp at the same time (bad idea btw) and a boot sector virus tried to attck my system, Norton did a complete system halt and put on sorta like the blue screen of death and asked me what to do, I told norton to repair the file and it did so sucessfully. after that done the computer went back to normal and I found this little window from mcafee saying there's a virus attacking me, no info whatsoever about it. shows how mcafee sux and NORTON RULES!!!!
User Rating: 3/10
It crashed my computer!by - July 5, 2002
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It really slows down the whole system, if I decide protection against "dangerous scripts" it even blocks Windows XP own scripts sometimes! This maybe the best protection, but it really sucks!
User Rating: 10/10
Works Great, period!by - July 5, 2002
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One of the issues with all anti-virus software is that you have to keep them up dated since new viruses appear weekly. Norton 2002 updates itself w/o any user action. Get it and Norton Personal Firewall if you have an "always on" connection to the internet such as DSL...
User Rating: 5/10
It's like underclocking your PC...by - July 5, 2002
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The security provided by NAV 2002 is debatable. Sure, it protects you from document and application-based viruses, and worms and viruses from incoming email, but it can cause a 30% decrease in overall system performance. NAV has never been an intuitive product, nor a product that can run through several LiveUpdates without crashing (hope you like to reboot). NAV is for people who send and receive a lot of email in Outlook/Outlook Express (no help for Eudora or Lotus Notes users), and swap Office documents which might contain malicious code. The average home user, especially if they like to burn CDs or play 3D games, will find NAV to be more trouble than it is worth.
User Rating: 1/10
Bad for refrigeratorsby - July 5, 2002
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When installed on my system it clogs my garbage disposal. There is now a terrible odor coming from my sink.
User Rating: 5/10
Detects viruses weeks after everyone elseby - July 5, 2002
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Slow, hard to configure to scan properly, doesn't detect viruses for weeks after all the other AV companies. Doesn't allow for submittal of infected files for analysis.
User Rating: 7/10
Only AV I will useby - July 5, 2002
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I used to hate the idea of anti-virus, and anything norton related. NAV 2002 changed my mind, it runs quietly, doesn't slow down my machine, and doesn't require any maintenance. I don't know where the reviewer gets that it doesn't scan zip files, it scans all of mine just fine, and reports the number of files inside. To those who say it's unstable, you must have only used prior versions. This one rocks.
User Rating: 1/10
Norton for AOL Newbies onlyby - July 5, 2002
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A professional wouldn't dream of puting this product on their machines. Much better AV products for the more experence user then Norton.
User Rating: 6/10
Low Resource Errorsby - July 5, 2002
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Lockups abound with Dell Dimension PC's running Win98 2nd edition. We had to uninstall on most of these PC's. Norton blames it on Dell, but we have been unimpressed with the product.
User Rating: 1/10
There is a better FREE solution!by - July 5, 2002
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I am a MSI of a small firm in Ohio. I HIGHLY recommend AVG Antivirus software from Grisoft.com. For personal use its totally free!!
User Rating: 8/10
Great program that has caught a couple of Virus' alreadyby - July 5, 2002
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I have used this program for years and have been happy with it. It does NOT hog system resources as bad as some people have stated. I feel relatively safe from virus with this program installed!
User Rating: 10/10
BEST VERSION EVER!!!by - July 5, 2002
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This version is the best ever, I got WINXP and it doesn't make my pc any slower, it is like its not there, it updates itself evertime I go online...
User Rating: 9/10
Excellent AV productby - July 5, 2002
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Been using NAV for years, tried others at work (i.e. IBM, McAfee, etc.) but they don't compare to this industry leader. Updates are easy with LiveUpdate and stability has never been an issue (even with XP Pro). If you're surfin' - you NEED this.
User Rating: 10/10
Silent Killerby - July 5, 2002
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This is a great app. You never know it's even running until it finds a virus. It warns you, cleans/quaranteens/deletes it and goes back into hiding. It does NOT hog resources or slow your system performance. I had over 200 instances of Fun.Love.W32.MM hit my system in an eight-minute span and NAV picked off each one flawlessly. Easy to use, and stable -- NAV2K2 is a winner, and XP compatible too!
User Rating: 10/10
People are moronsby - July 4, 2002
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This prog is the fastest and easiest out there. I just read some of the bad reviews and it made me laugh. Half of them need to box there PC's up and send them back. Now Norton isn't perfect but it's still the best out there. As for install errors if you have the older version use the unilnstall button to get ride of it hitting the del key dosn't uninstall it.
User Rating: 6/10
Slow boot - bad serviceby - July 4, 2002
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I don'tunderstand how you guys can rate this product so high. It slows down considerably the boot. Service is a disater to say the least. You go thru a large number of screens at Symantec site before you can e-mail them. I reformatted the HD and I never got an answer why I couldn't retreive my copy that I paid for. I got an answer from Digitalriver explaining that there was a problems with my cookies (of course there were no cookies after reformatting)and that was the reason why I couldn't find my order and relevant copy to download. After insisting for three weeks I got a "special" permission to re-download. This is not what I call service. For all my other software it was very easy and fast to get new passwords from the software houses, just submitting my e-mail address.
User Rating: 3/10
does it ever work!?by - July 4, 2002
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OMG i can count the number of times i had problems with norton uck! ANd it uses WAY TOO MUCH MEMORY!
User Rating: 9/10
Excellent Allround Protectionby - July 4, 2002
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I bought Norton Antivirus as part of the package that comes with Norton Internet Security 2002. Both Norton Antivirus & Internet security are exactly the same price but Internet Security 2002 INCLUDES Norton Antivirus, so why go for the Antivirus on its own. The rating I have given above is for the Antivirus pat of it only. However, I would highly recommend Norton Internet Security 2002, it has all of the following features: Norton Antivirus, Norton Personal Firewall,Privacy Control, Parental Controls, warns of anyone attempting to hack into your PC & also an Ad blocker which stops all those annoying adverts and pop ups(it has eliminated about 99% of them), plus everything is updateable with there 'Instant Updater' I run Windows XP on my PC, I used to have McAfee but this created no end of problems even though it was supposed to be compatible with XP
User Rating: 8/10
Be careful about installationby - July 4, 2002
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The first attempt at installation under XP Home led to a collision with another process over a registry key. When Symantec says to close all running programs before installing, they mean it! Whenever a reboot is called for, it should be a "clean boot" so be sure you know what that means. A lengthy manual un-installation was required before another attempt, and all this wasted many hours. To their credit, the Symantec support website contains well written instructions, an automated helpdesk, and good human tech backup. After all this, the product is worth it.
User Rating: 1/10
Un usableby - July 3, 2002
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Bought it could NOT get it to work, re-installed 3 times. their web site was NO use so complicated I printed out 18 pages of instructions on fixes without success.Tried their Phone service and it is always busy. I can understand why. this is the WORST piece of software I have ever bought
User Rating: 1/10
Not the best by a long shot.by - July 2, 2002
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Too many conflicts on all of my computers. The review sounded good but it is the real world experence that is the killer for this product.
User Rating: 1/10
Slow web browsingby - July 1, 2002
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For some reason it slowed down my web browsing? Removed it and installed NOD32. No more problems.
User Rating: 1/10
What a mess!by - July 1, 2002
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Only way I could get this off my computer is reformat and do a clean install. I'll never try another Norton product after this one.
User Rating: 1/10
It's a disgraceby - July 1, 2002
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Failed to upgrade/install (several times, different options)AntiVirus 2002, either together with System Works 2002 (very messy instalation itself) or with Internet Security 2002 on XP. Deinstalled both and back to System Works 2001 (it works) until I find a good replacement. And then it's good bye Norton.
User Rating: 8/10
Works Great So Far, But......by - June 30, 2002
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I just installed Norton System Works, which came with Roxio GoBack. Looking back, I should have installed GoBack first, so I can get rid of NAV if it causes problems. The only thing I've noticed so far is that my system resources have gone from 82 to 65 after installing!!! I've noticed no slow-down in the Internet, and haven't tried burning CD's since I installed it. I hope it doesn't give me problems there. I also got Norton Personal Firewall. I ran the security check in Norton System Tools before installing Firewall, and boy was I surprised. Now I have invisible and safeweb browsing My laptop is like Fort Knox. Just wish it wasn't such a resource hog!!
User Rating: 10/10
THe BEstby - June 29, 2002
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I've given up on Norton a long time ago, and used McAfee for a long time. When I had XP, McAfee D.E.S.T.R.O.Y.E.D XP, so evey time I would log in, it would freeze. So I began to use Norton. The thing's transparent, you don't notice any slowdowns as you would with McAfee. As for scanning, its very fast, faster than McAfee. Overall, KICK A** PROGRAM er... UTILITY!
User Rating: 6/10
It's not Good as It's Older versionsby - June 26, 2002
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It's not Good as It's Older versions (NAV 2000,2001) but it still have it's brilliant capabilty to stop any viruses (if you keep it up to date) than other best known virus guards available but the new version(2002) causes system unstability on windows XP and it's take so long to load in to the memory when computer starts causeing system unstability on the start's up but onece it's succsessfuly loaded in to memory it runs so smoother... and Norton AntiVirus includes a technology called Bloodhound, which dramatically increases virus protection against new and unknown viruses. Bloodhound isolates and locates the various logical regions of a file and then analyzes the program logic for virus-like behavior. Bloodhound detects a high percentage of unknown viruses. In addition, Norton AntiVirus detects unknown viruses by monitoring activity on your computer for behaviors that viruses typically perform. When a suspicious activity is detected, Norton AntiVirus prevents the action from continuing. so people if you need a higher level of virus protection then it's worth think about norton 2002..
User Rating: 1/10
60 Percent give this a Thumbs downby - June 25, 2002
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I'll have to go along with the majorty of users voting Norton down. Causes conflicts with other programs. Creates registry problems. Problems with IE and browsing, etc.,etc. Don't put this on your machine unless you like to reformat.
User Rating: 10/10
comprehensive, worth the bucks!by - June 25, 2002
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This might cost more, but if you need to protect valuble data on your pc from hackers, or at minimum avoid costly damage by viruses, this is the best suite you can have. What's a hundred bucks when you have years and years worth of pictures and data on your PC?....do the math!
User Rating: 10/10
Norton is Kingby - June 24, 2002
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Norton is the king of all internet security. They do though have you over a barrell in regards to a yearly subscription. Without the subscription you can not use Live Update.
User Rating: 1/10
Thumbs down on Nortonby - June 24, 2002
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Make sure you have a restore point before loading this mess. It will spray paint your registry.
User Rating: 1/10
brought my system to a standstillby - June 24, 2002
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I run with a PC that is a few years old but still very capable (900 mhz w/ 256MB RAM) and ever since I installed NAV 2002 all of my applications move at the rate of a turtle. Web browsing-forget it. It takes forever. I have a hard time rating anything else about this product because of this major problem. I only got it becaues CNET picked it as an editor's choice. Next time I will read the user reviews.
User Rating: 1/10
Peter Norton would be aghast.by - June 23, 2002
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Peter Norton would be aghast that his name is on this product. It will mess up your computer and bloat your registry with entries you will never find. Two thumbs down for this one.
User Rating: 7/10
Essential Effective Virus Protectionby - June 23, 2002
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I switched to McAffee a couple of years ago but came back. Make sure your computer has enough ram to run and enough room on your hard disk. Has already detected two virus's trying to infect computer in the last two months. These days email spam is reaching new heights and a virus protection program is essential or your computer will get infected. Highly recommend product. Updates itself regularly.
User Rating: 2/10
Poor usability and support.by - June 23, 2002
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Could not reinstall NAV after Windows ME crashed. Despite the product being only 2 months old, Symantec offers no consumer-friendly free support. I'm ready to go back to McAfee!
User Rating: 3/10
Crippled me almost instantlyby - June 22, 2002
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I started with Win 98 and installed this product. I quickly began receiving OS error messages (blue screens) related to it. When I upgraded my mother board and cpu, I moved to Win XP -- and as soon as I installed NAV 2002 any application I ran began crashing, and continued to do so until I uninstalled NAV. This may be the best anitvirus utility ( can't say, myself), but it has NOT been friendly to my pc or OS. I don't have any idea where to go from here.
User Rating: 8/10
Best anti-virus HANDS DOWN!by - June 20, 2002
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As a profesional service tech I use NAV 2002 CONSTANTLY. 99.9% of the time, it's an underlying problem (usually with Windows) that causes problems with NAV. Pay ZERO attention to the negative reviews - they're from people who blame Norton for operating system problems. NAV 2002 is the best software af ANY kind for the buck.
User Rating: 10/10
Awesome antivirus!by - June 20, 2002
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On my WIndows XP based PC, this antivirus package runs great, doesn't hog my resources, and is just a great antivirus program. I love it!
User Rating: 4/10
Keep what you have!by - June 19, 2002
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After the installation, My computer would crash, so I uninstalled this version and installed my old one.
User Rating: 8/10
very nice !by - June 18, 2002
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ALTHOUGH IT SLOWS DOWN MY START-UP, IT'S WORTH IT TO HAVE THE BEST VIRUS PROTECTION ON THE MARKET TO DATE !!
User Rating: 10/10
Fantastic Softwareby - June 18, 2002
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This software is great. Although I am the greatest thing since sliced bread, I couldn't write better software for trapping that malicious machine code! Bad hackers, bad! Now I am happy.
User Rating: 4/10
Do *NOT* upgradeby - June 17, 2002
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I was absolutely amazed to find out that on detection of an email virus you no longer have the ability to delete it. Your only choice is quarantine. Tech support re-assured me, nope, can't delete it, you can only quarantine it. You also still have two dialogs to click for every email virus. I may be alone but with so many viruses coming through my inbox I don't want to be bothered, just delete the d*** thing, note the email that it had a virus, and move on with life. Well, that's still not possible.
User Rating: 3/10
It doesn't do what it's supposed to do...by - June 17, 2002
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Norton let me down... CNET let me down... On my brand new XP Laptop, I recieved an infected email. With my definations being up to date, I figured it would be safe to open the attachement (the email was from a friend of mine) WRONG! I downloaded the KLEZ virus! Thanks for NOTHING, Norton... I was so upset, after looking high and low, I finally found anti virus heaven with NOD32... Coupled wih Sygate Personal Firewall Pro, NOW I can sleep at night! I WILL NEVER EVER INSTALL ANOTHER NORTON/SYMANTEC PRODUCT EVER!! AS LONG AS I LIVE! Nod32 caught the KLEZ virus no problem, and so what if it won't "automatically" clean it! Just catching it was better than infecting me! This whole experience really educated me.. I never used anything before but Norton's and I always had viruses on my systems.. Now, my systems run clean lean, mean, and smooth! Please, educate yourselves, and learn of alternatives to Norton, don't use bloatware, and I don't even know if CNET is going to publish this, but don't trust everything you read... Find out for yourself...
User Rating: 10/10
trouble-free and dependableby - June 16, 2002
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i've run the norton anti-virus on several office pc's as well as my own. never to have a problem. plenty of virus's but they're always cleaned or quarantine.
User Rating: 5/10
Excellent when it works BUT--------by - June 15, 2002
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But it seldom works. All I ever get is error messages. I am going to switch to McAfee
User Rating: 5/10
Took me offline for hours!by - June 14, 2002
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If your a broadband subscriber beware. This baby torqued my broadband connection somehow, and I had to manually unistall it, and it STILL would not go away. Spent 1 hour on hold and talking to tech support, but finally got my system up and running... only after I just installed this new "hotrod" antivirus system, that is compatible with XP, and broadband ... yeah right!
User Rating: 6/10
All I did was run Updateby - June 14, 2002
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Slam, Bamn did I get a virus (Win32.HLLM.Klez4 and @MM) with all it's problems. Oh! Norton was very helpfull. Yet, it's online tech support took two days to reply and not all of its tech pages applied to the problem. the problem is when you get a virus with Norton that virus attacks Norton and and heaven help your register system.
User Rating: 1/10
Norton messed up my machineby - June 14, 2002
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Don't use this product it is bloatware. See user opinions on NOD32 for a much better program that isn't bloatware and provides better protection. http://www.cnet.com/software/0-806174-1218-9093349.html?pn=1&lb=0&ob=1&tag=st.sw.806174.top.9093349-1
User Rating: 9/10
Simply The Best There Isby - June 13, 2002
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I have been using Norton Antivirus since version 2.0 and in that time I have NEVER run accross a virus it didn't protect me from. I work as a computer technician, and at my shop we get tons of machines that have viruses on them. Of all these, I'd say that about 50% had virus protection but didn't update the definitions, well norton has been updating mine automatically for years! The other thing I must mention is that while Antivirus software does slow your PC slightly, from my experience with hundreds of PC's I have noticed that on a pc running norton antivirus this slowdown is barely noticable. McAffee software, on the other hand, seems to do okay against virus infections themselves, but causes all sorts of performance problems, and on many machines that I have run accross, removing mcaffee antivirus solved a host of other bizzare and seemingly unrelated application/system/stabilty/speed issues. Get Norton AntiVirus! It is simply the best.
User Rating: 4/10
Won't repair infected files.by - June 12, 2002
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I have W32.Aplore@mm worm and a Trojan Horse. It has picked both of these up on my computer, but will not repair it or send it to Symantec to be evaluated. I am now stuck and don't know what to do!
User Rating: 4/10
Hangs My Browserby - June 12, 2002
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After boot up, you have to sit and wait 2-3 minutes before auto detect is enabled and connection is made through the network. Even after disabling auto detect and disabling other resource chugging apps, it still takes forever to cycle on. Norton support has been no help on resolving this. Overall the program does not appear to be a bad product but for CNET to rate this as being their top choice leaves me looking at these editors with a cocked eyebrow... there are better performing products on the market without the unneeded bells and whistles that will get you through this mean old world just fine. I'm switching to e-trust.
User Rating: 2/10
Install nightmareby - June 11, 2002
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I purchased and downloaded NAV2002 early May on my Win98 comp, just to experience most of the problems already listed (need to remove old version, upgrade to IE5.5, many system reboot, errors messages during a month ) then I looked at Symantec website to learn they had fixed some bugs with rel 8.07 which is not offered for download but was supposed to be automatically loaded with LiveUpdate. Was not the case for me. I had to uninstall and install again, just to get "maximum install count" error message from DigitalRiver (which handles the download for Symantec). And I could not contact Symantec by email because you are forced to go thru the SEARCH screen before getting access to their email, and the other day, their SEARCH was dead ! Question : HOW CAN YOU RATE IT 8 out of 10 with 61% of users giving negative feedback ? You do not even mention install issues in your recent review.
User Rating: 1/10
Don't use Nortonby - June 11, 2002
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It causes too many problems. Some are hard to trace to Norton but as soon as you remove it they all go away. It will take a while to clean out all the registry entries.
User Rating: 3/10
Worst Product Everby - June 11, 2002
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My new Dell came loaded with Norton. I had so many problems i figured i better buy the subscription or it would never run right, so i did. I had so many problems i had to finally call Dell Techs only to find out that Norton corrupts files like crazy, the only solution was to initialize my hard drive.. yeah, thats what i like in a program, something that wipes out everything i had saved for years. I was told to not reinstall Norton by Dell and my ISP.. how on earth can you guys at Cnet rate it so great when it is well known for wiping out entire systems? Do you get kickbacks? Just curious.
User Rating: 10/10
Installation easyby - June 11, 2002
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product support worthless, cannot get answers, unless you pay additional fees. No response from email sent to support. Returning product to store
User Rating: 10/10
The Best Antivirus There Is!!by - June 11, 2002
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NAV 2002 rules. I don't know how People could say it slowed down they're PC. (It must be old!!). I totally agree with all the people out there who said thumbs up!
User Rating: 1/10
Bad Service, Bad Softwareby - June 9, 2002
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I downloaded the trial version of this software. Little did I know this required me to purchase the software. Why? Because when I tried to uninstall the trial version, my net connection stopped working. Not just one account, two accounts - one through DSL and dial-up connections. When I tried to get help from Norton, they pointed me to their standard uninstall software and then had the audacity to blame my service providers - despite the fact that both providers were affected and despite the fact that my wife's system connected to both providers without any problems. So, now I own Norton Antivirus because otherwise I couldn't connect to the net. But if I had a choice, I'd buy McAfee.
User Rating: 3/10
Norton = troubleby - June 7, 2002
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Put Norton on your machine and expect future problems. The best choice is to not use this. If you do be sure to make a restore point and back-up your registry.
User Rating: 7/10
The Good, The Bad and The Uglyby - June 7, 2002
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I run NAV 2001 and 2002 on separate macines. NAV 2002 is supposed to be a step forward - 'Not'. NAV has dropped Zip drive support and doesnt support usb devices or CD RW for its Rescue Set. That last by the way has had major problems since NAV 2000. It currently doesnt know what to do with Anti Virus definitions that are supposed to help a recovery. Service and Support on the problem are non existant. End users are not happy that a major portion of the program fails to work. Nortons Live Update usually only has updated virus definitions on Wednesday ( once a week) unless some major outbreak kicks in. You are better off using Intelligent Updater manually to keep up to date. The good side... with up to date Virus Definitions Program works fine and is easy to use. Advice after 3 plus years with NAV --- Go to Symantec help sites pick an area like NAV 2002 or Rescue Disks and read help posts and answers - that gives a better clue of problems than anything.
User Rating: 8/10
Mostly good, one BADby - June 7, 2002
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Great program, easy to install, set up and run. To be most effective, one should utilize the manual Intelligent Updater that is invariably days and many definitions ahead of Auto or Live Update. The biggest "con"...Basic Rescue has a programming fault that has caused Rescue to fail each time the amount of data in the virus definitions exceeds the capacity of the existing number of disks in the Rescue Set. In other words, it doesn't know when to add another disk to the set. This feature has been crippled since birth and as of May 20th, 2002, it has become unuseable again. Response from Symantec has been poor, at best. They say Development is "aware and working on it." They also said the fix will come "next week, next month, next year or whenever they get around to it." The Service and Support site for Rescue in over a week behind in answering email from discontented end users. I have both Nav 2002 and 2001. My preference is NAV 2001, simply because I like the interface better. Before purchasing any version, one should go to the Symantec Service and Support site and read the letters...make up your mind from there. Since the Customer and Public Relations people will only deal with the media, maybe someone at CNET could give them a call or drop them a line about this problem?? I have written to everyone from Mr. Thompson, CEO down to the guy that mows thier lawn and have yet to recieve useful information.
User Rating: 10/10
Works well, no complaintsby - June 6, 2002
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This is some product! I've seen it work and save my system from infection again an again. The automatic update works fantastically and I can depend on all the best service and info from both the program itself and the Symantic website. I've had no problems at all. I trust this product.
User Rating: 1/10
Slow bloatwareby - June 6, 2002
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Highly overrated antivirus utility! If you want *real*, superfast antivirus protection, use NOD32 instead (www.nod32.com) (no matter what the Symantec-biased CNet review says...)
User Rating: 3/10
Don't put Norton on your machineby - June 5, 2002
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If you want problems with your computer use Norton. If you want a good AV use NOD32, McAfee, Kaspersky, etc.. Just don't use Norton unless you want future problems with your computer and conflicts with other apps.
User Rating: 1/10
The bottom line: There's no better virus killer than Norton AntiVirusby - June 4, 2002
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Muuuaaaahahahaaaaahahaahahahahaha!!!!!!!!!!! That's gotta be the funniest line I ever read!!!!!!! Eat NOD32's dust, cretin!
User Rating: 2/10
Buy it Only if You Love Frustration!by - June 4, 2002
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I absolutely agree with the comments about problems with installation when you have former versions on your system. For 3 weeks I have been completely"unprotected" while trying to solve the problem with installing the NAV program. Ridiculous!...and most fustrating! I'm taking the advice of others and heading for the McAfee web site.
User Rating: 1/10
a nightmare to install!!by - June 4, 2002
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At all costs, avoid this program. Some software manufacturers seem to delight in creating problems for their customers. This piece of software might be Ok if you have never before used a Symantic product, but if you have any scrap of an old Norton Antivirus or SystemWorks on your system, it will be a never ending nightmare trying to get rid of every scrap of evidence. the new anti virius won't install if you have any hint of previous Symantec product. What kind of programmer produces a product that is not compatbe with his own previous product? Head to the nearest Mcafee antivirus program and kiss Norton GOODBYE!
User Rating: 2/10
Instantly cripples your PC.by - June 3, 2002
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Every version of this product I have ever seen causes instability, lockups and extreme slowdowns. Its virus detection rate is not too bad, but it renders many computers inoperative. It's a denial-of-service attack in a box.
User Rating: 3/10
End user experience.by - June 1, 2002
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All things being equal I would choose a product that has a better hands on rating. 61 percent of the users voting here are giving Norton a Thumbs down due to problems. It isn't CNET's review that counts but real world experence with a product.
User Rating: 1/10
Other AV products out perform Navby - May 31, 2002
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There are a number of good AV programs that don't mess up your computer like Norton does. NOD32 is my choice. However, there are other good ones. Just don't try Norton unless you want to fix your registry. CNET must review toward the adv $$$$
User Rating: 3/10
inconsistent on new/faster PCsby - May 30, 2002
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I work for a university and setup and maintain 50+ PCs. We have used Norton's almost exclusively since it came out. I've started having problems with NAV2002 for the past 6-8 months on new machines running W2K. Problems that persist after a complete wipe and reload of system. There might be a link to system speed; my Dell 4400 works fine, but 2 out of 3 recent Dell 8200 ones don't. No errors on install, but almost exactly a one-minute delay when you try to bring NAV2002 up, or it will start up with autoprotection disabled and will not enable; you get some script error. These have all the W2K and IE6 patches. I'm about to deep6 Norton and switch to McAfee. Anyone else having similar problems?
User Rating: 1/10
A great problemby - May 29, 2002
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It's the slowest Anti-virus program I have had ever installed. I recommend all the users to use Mcafee VirusScan which is a lot faster and has more advanced features than comparing to the slowest AV. It deletes the infected file without asking the user and after so many tests performed by our friends, It could clean no infected files but kept on deleting them.. What about if we don't have the backup file? But when we tested Mcafee VirusScan 6 Wow! It was lot faster and could clean every infected files we tested. It's much more faster and is fully compatible with Windows Xp too. I recommend Mcafee VurusScan 6 not Norton Av 2002. Thanks Mcafee for such an Anti-virus Program.
User Rating: 1/10
Utter Crapby - May 27, 2002
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Useless, ineffective and bloated. Obviously pays off CNET as they have their heads up Symantec's collective butts.
User Rating: 1/10
Bloatwareby - May 26, 2002
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Trash your registry with Norton. The first thing to ask when someone is have a computer problem. "Are you running anything Norton".
User Rating: 10/10
works excellent for meby - May 26, 2002
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Can't believe the problems people are having, feel lucky that Norton 2002 downloaded with no problem, installed perfectly, and is working like a charm, on my Windows 98.Seems like XP has the most trouble.
User Rating: 8/10
Pretty Good on Win XP Proby - May 25, 2002
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I used to have ViGuard, AVP and F-Secure. When I move to Win XP Pro only NAV was certified. Then I tried it. I did have any issue like the others concerning the installation , LiveUpdate and memory concern. Everything is just working fine. Actually it uses less memory that the new KAV (alias AVP) or F-Secure and run faster. KAV is excellent but its interface is too heavy and it slows down my computer. F-Secure is nice but it takes too much memory. I rated effectiveness with 3 because it missed 2 virus on my HD. I found them thanks to online scanners. Nevertheless it catched several ones coming by mail. Overall I am pretty satisfied. I will recommend it, just give a try.
User Rating: 5/10
Difficult to Installby - May 25, 2002
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Well, I finally managed to install NAV2002 after about 6 hours of frustration and endless rebooting of my PC. Nice interface. Hopefully it doesn't crash again before I have time to use it!
User Rating: 4/10
CNet has no real clue about antivirus softwareby - May 25, 2002
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Use Nod32 or something that has a Virus Bulletin award. That is what real pros look at. The ability to catch simulated viruses like in the review mean it is NOT working as it is not distinguishing fake viruses from real ones. Norton is a resource hog that will lose you a huge percentage of your system performance and it isn't even the best
User Rating: 8/10
Nothing Betterby - May 24, 2002
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I had a McAffe software and I got hacked. With Norton it has never happened nor have i caught a virus.
User Rating: 1/10
Lousy all roundby - May 24, 2002
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A lousy program with lousy service. Try getting your money back. You can not! I had to stop payment on my Amex.
User Rating: 5/10
My first experience: a flopby - May 23, 2002
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I have used Norton anitivirus on all my computers in the past 15 years and never had much use for it because I was on a dial-up line and didn't download much from the internet. A month ago I acuired a fast Gateway 700XL and a DSL connection. For the first time I started experimenting with MP3 files and last weekend had beginners bad luck. Not that Norton noticed anything. I sI realized something was wrong because my suferfast machine all of a sudden came to a standstill. A virus scan didn't find anything wrong so I called Gateway's help line. Of course, they didn't help and didn't know what was wrong. Not until three days later, when I read a column in a newspaper, did I realize the computer had been infected with the Benjamin worm. Norton still had not reacted (what is live update for I wonder)until I manually downloaded the latest from symantecs website. Then, the virus was detected, but Norton kindly told me it could NOT be removed!!!! I'm looking around for new antivirus software, although I paid enough for the 2002 Professional Work suite I installed right after I bought the computer which came with basic Norton. BTW: Tech support was busy until they closed, no help there! A huge disappointment.
User Rating: 5/10
Product OK, lousy supportby - May 21, 2002
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I recently bought a 1-year renewal subscription of virus definitions for NAV 2000. About 2 months into this, LiveUpdate suddenly stopped working. TechSupport then told me they no longer support 2000, and I must get 2002 (even though they had recently sold me the subscription). I reluctantly upgraded, and had exactly the same problem. Emails to tech support (here in Australia) were unanswered. The only way to contact them was by phone, with 15 minutes waiting to get through. They failed to send promised fixes and when they finally did, these didn't fix anything. I finally demanded (and got) my money back. Later someone told me about the Symantec Knowledge Base. I checked this and instantly found the problem, along with a couple of fixes. Why did TechSupport here not have the wit to look at this themselves, or at least tell me about it? I complained to the manager, and got the usual snow-job reply "my staff are all highly-trained professionals blah blah". Oh yeah? Well here's one customer they won't get back. They don't deserve their dominant position.
User Rating: 1/10
still can't get it to install correctly.by - May 21, 2002
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This is a rip - how could it get a good rating? I have the same installation problems almost everyone else does. It won't install if there are previous versions already there. The trick is that you can't get rid of all the files from a previous version. I will never purchase another thing from symantec.
User Rating: 10/10
great email scanning and faster scansby - May 21, 2002
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this is the best antivirus program. its easy to use, fast, and has great email features. way better than panda antivirus, which said morpheus was a virus.
User Rating: 9/10
NAV has blocked many viruses from my comp.by - May 20, 2002
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only one virus has gotten past NAV, prior to this, it had blocked many during the past 9 months. The Live Update feature is great too plus virus definitions and removal tools are available through website.
User Rating: 5/10
Mediocre Subscription Service!by - May 20, 2002
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Whatever happened to free definition updates? AntiVirus 2002 prompts (more like nags) you EVERYDAY (per XP user account) to renew your subscription to continue using LiveUpdate. I'm really disappointed that I get more "Subscription Expired" messages than I do "Virus Alerts."
User Rating: 1/10
Don't put Norton on your PCby - May 20, 2002
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Norton used to be good a few years ago. However, it now causes problems.
User Rating: 1/10
Behold, the destroyer of Win2k installations!by - May 20, 2002
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This is worthless garbage. The installation locked up and rendered my new Win2k system at work completely useless. I think this product really works by forcing you to format your hard drive, thereby eliminating any virus in the process.
User Rating: 1/10
this works well!by - May 20, 2002
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I work for a small computer company and I see viruses on a regular basis, and of all computers we get in, they have other virus protections on their machines obviously they don't work well. I use Nortons Antivirus to clean up what the others could not prevent.
User Rating: 10/10
Best and Easiest antivirus program out there.by - May 19, 2002
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I have just finished installing NAV 2002 on my 10th computer in the past 2 months and it has been excellent as advertised. The installations include 98, 98SE, and XP. There had been a previously deleted NAV version on one machine that I upgraded to XP and NAV 2002 refused to install until I ran RegCleaner.
User Rating: 1/10
TRASH!!!!!!!!by - May 19, 2002
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I bought NAV 2002 today and have wasted hours trying to load it. It tells me to park it in c
programs(norton antivirus( but then will not let me do it. I tried to find solutions and the task of loading will now be a long drawn out process. I reloaded NAV 2001 and got the latest updates and it works just fine. Tomorrow, I will try to get a full refund. Loading software should be simple. Do not waste your time and money!!!!!!!
User Rating: 6/10
Interfered with other softwareby - May 19, 2002
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It found viruses but we had to remove NAV 2002 from our machines because it was causing other software to crash - If you are using Office and you interrogate databases, you need to switch off the NAV Office plugin because it can interfere with that process. We have since removed NAV and gone to another brand.... no more problems.
User Rating: 1/10
Don't even install it!by - May 18, 2002
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This product is a joke, I had it on my PC and I was infected with the Klez within hours. Their solution was to download a removal tool! Isn't it supposed to stop the infection in the first place? By the way, the tool didn't work and it asks you to disable system restore so you can't even restore when their fix it tool fails. Get eTrust Antivirus,which is on my other PC that is running fine. It's inexpensive and effective.
User Rating: 10/10
I Love This!by - May 17, 2002
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I had bought a Compaq Windows XP computer and hadn't but virus protection on it. I ended up with some viruses. I restored the computer to the condition it was when it came out of the box. I then purchased Norton Antivirus 2002. I installed it pretty easily and ran the scan. It only took 11 minutes for 9.5GB of files to scan (that's whats used on my 80GB hard drive.) I love Norton and updated the software by downloading it from LiveUpdate. It took less than 3 minutes for everything on a Cable Modem. My suggestion is to run Norton and then the Windows Defragmenter.
User Rating: 3/10
Terrible company to deal withby - May 17, 2002
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I was assured that this anti virus program could boot from the CD and remove a boot sector virus. Not so! Email support took three and a half days and was useless. Right out of the box it did not work and they want me to pay them to fix the problem with their software. This is the biggest scam going. Don't waste your money or your time with this product.
User Rating: 7/10
They Following microsoft ...too baad !!!by - May 15, 2002
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When microsoft fist dished out some OS , they gave real innovative quality , till date win95 is the best ... they realised that as faar as the quality of the product & the dominance , market share & all no one can compete them ... after that they only changed interfaces ... same is with Norton ... just because u r the best in the lot doesn't mean u can't improve ... u r still reactive symantec , not proactive ... give us something better , something new , messenger integration, download integration ...something which controls the sytem more , which can be fine tuned more correctly ... is it that all the innovative thinking is the job of hackers & virus kings ? at least once ..once be ahead of the world ... dish out something new ... something unbeatable ... ur good not great ... it's rightly said ..anything that can b protected using a software code , can b cracked,hacked,attacked using another software code ... seems u have given up ...so u better agree ... i am dissappointed folks ..
User Rating: 1/10
Full of bugs and Norton's has no clueby - May 14, 2002
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I would like my money back. Two weeks, eight reinstallations, one hard drive reformat and 30 lost hours later. NAV 2002 is still malfunctioning. The error message 'cannot read subscription data, please reinstall NAV' is routinely occurring. The error message 'Norton's was unable to start Email protection' is also routine on startup. Updates of virus definitons fail on every attempt. I have been disabled by the Klez virus twice in two weeks since installation [what virus protection?] Stay tuned for more! Melbourne, Australia
User Rating: 1/10
NAV should detect itself as a virusby - May 14, 2002
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NAV was working OK on my new XP Pro system for a few weeks. Then it started causing boot problems. Then it started interfering with other software. Then one of its own LiveUpdates killed it. It APPEARED to be working but was not. I did a complete uninstall and it refused to reinstall. The registry clean up I had to do was a nightmare. NAV2002 should detect itself as a primary virus or worm and kill itself. Hey -- Maybe that's what it did! Buy NOD32 or KAV. You will be MUCH better off in the long run.
User Rating: 9/10
It's simply the best there is for XPby - May 14, 2002
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I tried Panda and PC-Cillin before buying NAV 2K2. They didn't have the polished look and feel that Norton has, weren't as easy to configure and install, and weren't as easy to deal with (downloaded the full product from the Symantec site within a few seconds pf payment). It installed with no problems and has been running for weeks now without a single hiccup. It also caught a Trojan virus that only launched with an executable and deleted it without giving it a chance to act. I had NAV 2000 and 2001 before and 2002 is better than either. I highly recommend this program if you have a newer PC and Windows XP. By the way, it would have had a 5 rating for all four attributes but I don't like having to subscribe every year for virus updates. After all, that is the reason I bought the software - to be protected. Can you imagine if Word quit writing letters after a year? If I upgrade to a new version with new features, then I don't mind paying...
User Rating: 1/10
Norton AntiVirus turned my Pentium IV into a 386by - May 11, 2002
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It is the WORST program (of any type) for eating resources I have ever bought. A pure waste of money and disk space. Get Kaspersky or NOD32 instead.
User Rating: 1/10
Script error hellby - May 10, 2002
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Ran fine on my fresh XP system for 4 months. Now I get scripting errors. The "help" on their web site will only waste your time. Lots of time! Find something else.
User Rating: 1/10
Your review is rubbish!by - May 9, 2002
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Norton AntiVirus 2002 is the worst scanner I have ever used! NOD32 is smaller, faster, uses less memory, finds more viruses, and costs less!
User Rating: 2/10
'Previous Version with CleanSweep ...by - May 8, 2002
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- I believe was the 2001 version, and this 'Norton AntiVirus 2002' are so dynamically different ... It would be like comparing a PitBull to a Pepellion. I went to the 'Symantec' site where I was given an option to let Symantec themselves do a complete system check. - This after a defrag. and the using of 'PC Doctor' - printing the results. I had a massive amount of 'infectious' viruses that were not considered 'dangerous' ... When visiting a 'CriminalOffender' page and visitng a forum ( ... And subsequently, gave a self-proclaimed child molester a piece of my mind. In his messages were two sites listed, where he mentioned "These sites are not necessarily the ones I would condone - unlike ..." Curiosity killed the cat (rushed to see if it was 'that' easy to see it) ... And received this 'JSException' virus. Symantec maintained that I needn't worry, for it was not a malicious virus. But, that is not what their site mentioned a week later! (Not to mention the prompts and alerts I received). And, this whole thing about 'If you do feel you have a virus and know the filename, remove all those files and replace them with more simpler ones ...' -????? No, thanks. My brother has a 120 gig (classical music) computer, used for four years, never caught a virus ... Which leads me to believe what people have mentioned to myself previously. "These companies 'create' these 'viruses' ... Otherwise, they would be out of business.
User Rating: 4/10
2001 for meby - May 6, 2002
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found NAV2002 to be slow and seemed to slow down the whole system .preffered the look and perfomance of NAV2001
User Rating: 7/10
AntiVirus protection that works in the backgroundby - May 6, 2002
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I've had this software for about a month with no problems. Works silently in the background. Works for me!
User Rating: 6/10
A name you can't trustby - May 5, 2002
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I'm afraid my computer has been hit with a virus for the last time using this patheic excuse for a virus protector. I've now changed to another virus scanner in which I've found numerous virus's this program did not pick up
User Rating: 1/10
Better??...Bah!!by - May 4, 2002
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Running Netscape on drive G:. w/Win Me...installed Prof. 2002 and can't get e-mail protection. Snakey Symantec doesn't have a readily available place to e-mail questions. keep 2001 and save yourself headaches.
User Rating: 5/10
IIS Killerby - May 3, 2002
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I moved to XP and run several web-based applications on a local copy of IIS 5.1 IIS simply refused to run. Once NAV was removed, everything returned to normal. I installed McAfee (which seems to have many negative reviews), but I've had excellent results so far.
User Rating: 6/10
MADE MY MAILS STICKby - April 30, 2002
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When I had the Norton Antivirus 2002 installed on my PC, my Outlook wouldn't send or recieve any mail. It became a pain so I removed it and my mails works perfectly now!!!
User Rating: 6/10
ho hum on win 98, devastating with RAIDby - April 29, 2002
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I have used Norton exclusively since they first came into existence. I now have two Raid computers - one with WIn98se2V4 and one with Win2000ProSp2. In both machines Norton system works manges to lodge itself into the master boot record. I can't get anti virus out, can't upgrade and can't use it either. Anti virus seems to be the curlpit in both computers. Fortunately Norton Firewall and Crash Guard both function normally. I also have an Athlon thunderbird, also with WIN98se2v4; all of norton products work great in it. I loaded the 2002 version simply to renew my liveupdate registration... 2002 is no different than the previous version. Bottm line, if you want to renew your registration then go for it, if you have a computer even slightly better than off the shelf plain vanillia flored then think long and hard befor you load Symantic anti virus.
User Rating: 7/10
20 sec. deleyby - April 29, 2002
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When I started up my computer and had IIS 5.1 and NAV 2002 in WinXP installed, I had to wait for about 20 seconds for my computer to be useable, after log-in! It was extremly fustrating. I unistalled NAV and installed Panda Antivirus Titanium, the problem with startup deley was soloved.
User Rating: 2/10
Do not get Norton Antivirus!by - April 28, 2002
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This program is a joke. When I installed it in XP, it screwed up my windows installation, making it impossible to start windows except in the core drivers only mode. The uninstallation claimed to be successful yet left half the files it installed on my system. After another reboot, scandisk detected 36 errors on my HDD, all located where Norton Antivirus installed files. Finally, when I whiped every single Symantic file from my system, my wireless ethernet card no longer worked, because Norton Antivirus had taken the liberty of redirecting traffic through its filter, which was uninstalled without having network settings restored. Now, if this were the only time I had trouble with Norton Antivirus I would not be frustrated enough to post this complaint. However, a few months ago it also messed up windows 98 on my other comp, forcing a defrag of the HDD. This is on top of the fact that a few years ago Norton Antivirus 97 caused my Windows 95 system to be unable to access its cd-rom drive, leading to many hours of frustration before I realized what the problem was and removed this pestilence from my system. My advice is this: DO NOT BUY THIS SOFTWARE. If anything, Symantec should be paying users of their antivirus software to cope with their buggy code.
User Rating: 9/10
Great product, but needs to address zipped files.by - April 28, 2002
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I find this product, NAV 2002, to be extremely effective, but hope that the next upgrade will address zipped files. Of course, one can always unzip the file and then run Norton, but why not let Norton do this while "holding" the zipped file. As to installation, the "uninstaller" did not work on my old NAV version 5, but the website showed me how to uninstall via a downloadable ".exe" file and a sequence of pictures (yes!) for the remaining removal process. It was steady work but it worked. So, two thumbs up, way up!
User Rating: 1/10
Jaybo, I feel your pain ...by - April 27, 2002
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While Symantec states that Norton Anti Virus 2002 Pro is compatible with Windows 2000, to quote Jaybo, "I am here to tell you... NOT! I had to completely reload Win 2000 three times (to include reformatting my hard drive twice) and still could not get the software to work. I tried to resolve the conflict in they system files, registry fixes, loading in safe mode... you name it, I tried it. I consider myself a competent Windows user and I'm stumped. I had to call the computer manufacturer 5-6 times to assist with reformating my hardrive. Symantec support could not make this software useable. The tips they passed did not resolve the problem. I, too plan to get a refund of my purchase price for this item which instead of ?effortlessly protecting my system? turned into 10+ hours of formatting and reloading my system.
User Rating: 6/10
Great product if you can get it to work.by - April 25, 2002
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I found the program very frustrating.Installation was very messy and the liveupdate feature refused to install files that it downloaded.The Symantec web site couldn't solve the problem.So I ended up installing Vet.It took 3 minutes to install compared to 45minutes wasted on Nortons.
User Rating: 10/10
sweeps thru like wildfire!by - April 25, 2002
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Ease of scanning entire computer, logs virusis found, has quarintened area, does and updates are always available..esplically for new virusises.
User Rating: 1/10
Serious problems with Win 98by - April 22, 2002
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While Symantec states that Norton Anti Virus 2002 Pro is compatible with Windows 98, I am here to tell you... NOT! I had to completely reload Win 98 three times (to include reformatting my hard drive twice) and still could not get the software to work. I tried to resolve the conflict in they system files, registry fixes, loading in safe mode... you name it, I tried it. I consider myself a competent Windows user and I'm stumped. Symantec support could not make this software useable. The tips they passed did not resolve the problem. Please refund my purchase price for this item which instead of ?effortlessly protecting my system? turned into 10+ hours of formatting and reloading my system.
User Rating: 1/10
Easy program and higher protectionby - April 21, 2002
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This product blows McAfee out of the water, don't know why you would use anything eles
User Rating: 8/10
Provides piece of mind while surfing the Internet.by - April 18, 2002
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Pros: Once it is up and running NAV 2002 is great. Easy to use ... clean interface ... love the live update feature Cons: NAV 2002 installation problems when operating system that has been upgraded to Windows XP. Installation took a few hours with the help of Symantec service and support website.
User Rating: 1/10
I bought 2 versions, both failed to install even with a professional computer serviceby - April 17, 2002
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Norton 2000 was easily installed. Norton 2002 deleted 2000 version. After installation Live Update was no longer available
User Rating: 8/10
Beter dan andereby - April 16, 2002
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Een prima AntiVirus programma. Maar....wel even opletten waar je het aanschaft. Met deze laatste optie kun je geld verdienen!
User Rating: 10/10
Norton stomps the competionby - April 15, 2002
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I've used this product in each of its flavors for stand-alone systems, email servers, firewalls, and for entire networks with central management. The more you ask of your anti-virus solution, the more Norton needs to be your choice. Also, their automated update mechanism is the cleanest (ease of use, reliability, no colissions with other apps, supports all common communications environments) around and that has been underappreciated in the reviews.
User Rating: 1/10
Doesn't Install Completely!by - April 15, 2002
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Tried three times to install NAV2002 after unistalling NAV2000. Complete installation, including e-mail protection, seems incomplete. Subscription through registration is apparently updated for some months, maybe not 12! Can't afford not to have AV protection and have re-installed NAV2000 which continues to work very well. Will contact Symantic to help resolve this problem as soon as time permits. I am very disappointed.
User Rating: 7/10
Is 2002 Too User Friendly?by - April 15, 2002
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Norton has been missing the boat for the past several releases of this product..IMHO, 2001 was about the last version that did a good job, reasonably quick and reliably. 2002 is quite simply too CPU intensive, resulting, I think from Symantec trying to get the software to do too much. Until 2002 I was an AVID Norton fan and recommended Norton to all of my customers...now I am examining alternatives...2002 is ok for people who have no experience with anti-virus checkers....but it falls short to those of us more experienced who are looking for reliablity and speed, not necesarily a gooey GUI..Symantec certainly still offers top notch tech support and a reasonably priced anti-virus subscription service...but the product itself is just too slow...don't even get me started on Norton System Works!
User Rating: 3/10
Not so good productby - April 15, 2002
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I unistalled my kaspersky pro and tested NAV 2002 and ran a few tests with some trojans and viruses,NAV 2002 did not found a lot of trojans,so if you choose to buy this product,you need also buy a trojan hunter.I can´t understand the good rating it gets in cnets test,there are better producs out there!!
User Rating: 2/10
Very dissapointedby - April 14, 2002
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Purchased Norton Antivirus 2002 and tried to install. All I got was script errors and no auto update so I couldn't get virus definition updates.This makes this program useless.Tried the Symantec web site and all it recommends is to re-install.I did about 10 times with the same result.I now use Panda Titanium and it installed and worked the first time.I'll never use Norton Antivirus again.
User Rating: 8/10
Does what it should do and does it well!by - April 14, 2002
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Had earlier Norton Antivirus. This one is far and away the best yet and configures easily.
User Rating: 8/10
Peace of mindby - April 14, 2002
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Very good, Catches emails, doesn't crash, doesn't take up much space. Only problem i have had is if there is a virus found, it never seems to beable to fix it, only quarantine it.
User Rating: 5/10
Over-rated & Interferes w/ Other Programsby - April 14, 2002
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Norton Antivirus reconfigured my computer and other applications without consulting me during installation. As a result, my computer was slowed down to pre-Pentium speeds. Not only did it slow every click-action, but it also extended openning times for MS Excel and Word by 30 - 60 seconds. Because i have been suspicious of performance of this application, i ran a competitor, InnoculateIT alongside of Norton Antivirus. Performance differences were astounding - especially when you consider that InnoculateIT caught some viruses on my computer, that Norton AV did not. Have upgraded to the successor of InnoculateIT, eTrust AntiVirus (by Computer Associates). I reccommend it highly. It is available for download at http://www.my-etrust.com/. It runs clean and removes viruses, neither of which Norton Antivirus accomplished for me!
User Rating: 1/10
"Install went well...until it restarts.by - April 12, 2002
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I have done exstensive installs and cleanings of this program. Every time it installs, it locks up on reboot and corrupts the registry. Stay away from this POC.
User Rating: 10/10
Get it with SystemWorks-29.95by - April 11, 2002
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I read the 2001 reviews of SystemWorks (wouldn't buy JUST AntiVirus) and it was not a good product unless yo were upgrading to ME/2000 and I am still 98SE, BUT 2002 was highly recommended and I got it for 29.95 through irewards.com. IT WORKS!!! It has snagged three virus' this year and is transparent. It is the best yet from Norton. And for 29.95 I got a free year, just as I was aobut to have to pay 9.95 for another year.
User Rating: 1/10
bad news bearby - April 10, 2002
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I will not go into details as it would take far too long, but suffice to say my experience with this product was horrible. I now have Panda on my computer and as soon as the eval period is over I intend on purchasing it and others would bewise to follow suit. Get rid of your Norton and for those switching to McAfee do the same. The McAfee product is over rated and is short on long term service and product support as I found out. Purchased one of their "new" virus products only to find out that within less than a month it would not be supported although it was "new". Their answer was to wait until the new version hit the store then buy it or upgrade online at an additional $29.95....interesting. I am convinced that neither of the two "big" companies has a clue about product stability and overall customer service. However there are other products out there that are excellent and it time that they took that into consideration. Panda, Norman, Invircible, PC-cillin and a few others are first rate and do a very good job keeeping your computer safe and without the install problems people experience with the Norton. Maybe, if you can get it installed with no problems or after effects or shock, Norton is better but I am no longer convinced it is. Panda works great and only the annoying reminder that I am in the 30 day eval period is a problem but one I can overlook. Plus all the goodies like Clean Sweep and such in a multi-version utility purchase have also been replaced with individual utilities downloaded from ZDnet or CNet, and funny thing is they all work fine and indeed much better than the Norton utilities they replaced. Take my advice and use something else and give your nerves a break and your computer too.
User Rating: 5/10
Slows your PC tremendouslyby - April 10, 2002
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I switched to NAV 2002, because on symantec.com it is said that its the only one compatible with XP . Windows XP loads very fast but NAV 2002 slows is down like hell . I would have liked NAV 2001, but apparently its has some issues with Xp. Does anyone know a better Anti-Virus ????
User Rating: 5/10
Worried!by - April 9, 2002
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Does it really matter what it looks like or what color the system is as long as it kills and protects your computers from all the virsus that are out there in the great WWW. Please note, software companies need to go to war to control and stop virsus production, but all they wish to do is make $$$$$$!
User Rating: 5/10
e-mail nightmareby - April 9, 2002
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Constant e-mail scanning errors. Where do you get most of your virus's from ...e-mail. Stay away!
User Rating: 8/10
I feel secureby - April 5, 2002
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Being somewhat a novice, I didn't realize I needed to update virus definitions on the computer I inherited from a friend. When I got a virus I went out and bought NAV 2002, uninstalled my old NAV with no problem, and put in the new one. I think it's great. I had no idea how often my computer was being accessed by others. I update weekly now and I feel pretty secure.
User Rating: 7/10
There are less money + PC resource hungry solutions!by - April 5, 2002
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Simply put an effective program, but other programs will suffice without denting your pocketbook and your computers resources!
User Rating: 1/10
Avoid NAV 2002by - April 4, 2002
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he script errors render the software useless and can hose your system. I'm an integrator and can tell you that Symantec has a problem w/ NAV 2002 that they either can't or won't address. Avoid NAV 2002 - stick with 2001 or switch to another brand.
User Rating: 5/10
What a memory hogger!by - April 3, 2002
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I installed, took out, reinstalled, formatted the C drive and then installed PC-Cillin 2002... Norton kept messing up my virtual memory, and I use a brand new, 512K ram, Win Xp, with hardly any programs installed and very few stuff turned on in memory. PC-Cillin runs great! I don't see any reviews for PC-Cillin 2002! Maybe I shouldn't take CNET's word any more... I also tried McAfee AntiVirus 6.0. What a HORRIBLE experience THAT was!! It made me lose system restore, messed everything up.. The only thing I like is PC-Cillin 2002.. I hope you guys review that soon... It would be interesting to see what your review would say...
User Rating: 6/10
OK - but subscription too expensiveby - April 2, 2002
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Norton 2002 came pre-installed on my Windows XP laptop. The first subscription payment is now due and Symantec wants $20 - at least double prior versions. It would be helpful if reviews of virus software included the cost of the subscription - that's where the money is made!
User Rating: 3/10
its'a lot of c***!!!by - April 2, 2002
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it is difficult to install and not possible at all if you have any previous version. slow your computer to virtual standstill (i have piv 16gb with 756mb ram), extend startup time nearly twice. will not scan archived files. will not allow you to disable it for certain operations (still run hidden in the background). it is nearly impossible to remove once installed. better buy trend... or any other antivirus....
User Rating: 3/10
McAfee is superior.by - April 2, 2002
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I have used McAfee and Norton for years in both the corporate and home environments. Despite what CNet thinks, Norton is simply not up to par compared to McAfee. McAfee is easier to set-up and use. It is also much more cost effective. Norton requires a subscription to download updates of any type. Although Mcafee uses a subscription model also, you can still download DAT updates for free. Configuring McAfee is a snap and VShield works great for scanning incoming and outgoing email.
User Rating: 7/10
As good as it gets, right nowby - April 2, 2002
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For home and small business use, this is definitely the way to go. I have to say the ease of use is somewhat suspect since the it can kick itself off sometimes, but overall its much better than the competition.
User Rating: 4/10
You have To Be Kidding !!!by - April 1, 2002
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Nod32 & Dr.Web are the best anti-virus solutions compared to Norton, McFee and others...
User Rating: 10/10
The Best Ant-Virus Program out theirby - April 1, 2002
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Yes it does scan compress zip files from the net. If you have a download manager you can set an option to scan for virus's when you have finish downloading the file(s)
User Rating: 7/10
Good but has its limitationby - April 1, 2002
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Before installing Norton 2002, my system was already infected with W95 1445 Spaces memory virus which infected all executable files, i.e. files that end with ".exe". After installing Norton Antivirus, the critical file NAVW32.EXE was itself infected. The program reported that the file had been changed and advised that it be re-installed. It didn't work. It got infected again. The antivirus program that is able to clean your system of memory viruses before installing itself is PC-Cillin.
User Rating: 10/10
GET IT!!by - March 30, 2002
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Had McAfee for years, biggest mistake I ever made. NAV is the best antivirus software in the market right now. By the way, it tells you plain and clear in the installation section of the manual "ANY ANTIVIRUS SOFTWARE MUST BE REMOVE(INCLUDING NORTON), PRIOR TO INSTALLATION" or it will cause problems during installation. I used the CD format for installation, it went flawless. Great product, extremely satisfied.
User Rating: 8/10
The best they come.by - March 30, 2002
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Easy to install and is easy to use unlike McAffee. Norton has one fault like all Anti-Viruses is that it can not stop an Internet Virus that corrupts your hard drive that can't be caught because this virus works so fast.
User Rating: 9/10
It is on of the best sofewareby - March 30, 2002
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NAV 2002 is one of the best anti-virus i ever used. It is so easy to use and I like its auto update. But there is still a few problem. It took 30 mins to scan my my 40 GB hard drive, while my old NAV 2000 took 19 mind.
User Rating: 2/10
Does not work, get Kaspersky AVPby - March 30, 2002
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This software does not detect viruses effectively at all. Kaspersky, although harder to use, is the only alternative if you want to be safe.
User Rating: 4/10
WORST TECH SUPPORT EVER!by - March 30, 2002
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I had to call tech support for an installation issue. After 6 hours of trying to get through I gave up. If the company isn't going to support the product after the sale, then we shouldn't support them with the sale!
User Rating: 2/10
Couldn't install on any Win98 Machine!by - March 30, 2002
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This program was entirely too erroneous on all of my 2 Win98 machines and the one Win2k computer i had running.
User Rating: 9/10
What about compressed files???by - March 30, 2002
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Doesnt scan zip's? well it does scan .CAB and some other compressed formats. What about its intergration w/ Microsoft Office? arnt theese worth mentioning?
User Rating: 5/10
Users of MW WORD, BEWARE when upgrading from previous versionsby - March 30, 2002
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I have always depended on and sworn by Norton SystemWorks, even though previous versions of Norton SystemWorks, specifically NSW 2000, had various bugs with Norton AntiVirus and Norton Clean Sweep. However these were manageable by disabling, or working around, certain features. Of course, you then didn't get the benefit of these features, features you had paid for. Norton SystemWorks 2002 has eliminated these bugs, but has introduced a new bug, a WHOPPER, which users of Microsoft Word should know about. BEWARE, NAV 2002 will make your Word files inaccessible. The Symantec tech support pages contain hundreds of people complaining about this exact same problem. Symantec's boilerplate response in every case is to disable the Word plug-in, a new feature in 2002, and if this doesn't work, to exclude certain drives, folders and files from being scanned. Of course they don't specify which drives, folders and files should be excluded. But again, if you disable the plug-in and exclude certain drives, folders, and files from being scanned, you are not getting the features you have paid for. And worse yet, you are opening yourself up to getting a virus in these very same drives, folders, and files. And worst of all, their advice doesn't even work. The only way I found to finally access my Word files again was to completely uninstall Norton AntiVirus, first by using the Windows Install/Uninstall feature, and then by physically going into the registry and manually deleting every single registry key installed there by the program, a long and tedious process. Nortons online tech support was totally useless; they had no suggestions other than the work-around mentioned above that didn't work, and trying to phone them was a joke. I was on hold for two hours and gave up without ever getting anyone to answer the phone. So BEWARE, Word users, before upgrading to 2002, completely eliminate EVERY vestige of previous versions by editing your registry manually. Search Symantecs knowledge base for instructions how to do this. Or stick to older versions. Or get something else. NAV 2002 tech support absolutely sucks.
User Rating: 1/10
If it doesn't install right, you're screwed.by - March 29, 2002
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For some reason, my software did not make contact with Norton's homepage and now it refuses to update itself. So basically I have a $50 virus checker for anything older than January, 2002. Also, annoying pop-ups reminding me that I have a malfunctioning Norton. Their tech help is awful. They continually direct me to their website FAQ's which are incomprehensible - and I am not a newbie with computers. I say, stay away from Norton. Too much money for the gamble.
User Rating: 8/10
Smooth Email & TRUE auto updates!!by - March 29, 2002
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2002 scans email sooo much smoother than 2001! 2002 Live Update is now fully automatic! I have upgraded all my clients to 2002. 2001 got in the way when set to scan email. It slowed the process way down. And it would sometimes hang the email client, especially Eudora. Also I would go into clients and find that the virus definitions were sometimes 1 year out of date! Now I rest assured that my clients can self install and it will be default set to auto background download definitions!
User Rating: 3/10
Why is it an Editor's Choice?by - March 29, 2002
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I used to like Norton, but if you are running Windows XP then I would suggest Panda Anti-Virus in my is safer for you OS. I have had Norton do some really strange things. My advice is DO NOT Get, let me repeat, DO NOT Get Norton Internet Security 2002 for Windows XP. It will do nothing but ruin your Windows XP Operating System.
User Rating: 6/10
2001 better versionby - March 26, 2002
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Though I had no installation problems, I still like 2001 better, it ran faster, better interface and it seemed to cover my pc better with scanning in windows and dos. Plus I had to email and call about my rebate and to this day no check has come in.
User Rating: 8/10
Works just fine for me under WinXPby - March 26, 2002
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Works flawlessly for me under WinXP Pro and Office 2000. The install process was a breeze, unsurprisingly LiveUpdate! worked just like it supposed to and overall it seems faster and use less memory than the 2001 version did under Win2k. No wonder it?s a popular product ? kudos to Symantec.
User Rating: 8/10
Doesn't work on Windows NT Serverby - March 24, 2002
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The review says Windows NT, but the box states clearly NT WS. Just to let you know it doesn't work on NT servers. Still a great product that was easy to install on most computers.
User Rating: 4/10
Useless for unattended operationby - March 23, 2002
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The e-mail scanner can not be configured to retrieve and disinfect mail automatically. This product is useless if you want to automate e-mail retrieval while you are away from the computer. This is well known to users of Symantec's online support; Symantec considers this a feature. The solution: either turn off incoming e-mail scanning or buy Norton Antivirus for servers. Why bother? McAfee is cheaper and works better.
User Rating: 1/10
VERSION 2002 FAILS TO INSTALLby - March 22, 2002
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After properly removing version 2001 which ran fine. I tried twice to install version 2002 , both times failing to install due to "scripting errors" and mscrvt.dll (current view)errors. This program will not install due to too much BS built in by Norton. It constantly creates scripting errors try to go online like SPYWARE after the initial install restart. This software SUCKS BIG TIME !
User Rating: 10/10
No loss in PC SPEED!by - March 21, 2002
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Ive been a Techy for 3 years now, and have installed Macfee Virus Scan on Hundreds of PCs.. soon as i installed this software the Performance of the PCs usually halves! Since, i have moved to NAV2002 theres no loss in performance!! I like me PCs to be the fastest as possible and NAV is wicked in my opinion!
User Rating: 6/10
Intrusive pop-ups...by - March 16, 2002
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Intrusive pop-up windows and a general dumbing down of the interface. We have the corporate version at work and it is much better.
User Rating: 7/10
Problems with email scans!!by - March 15, 2002
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If you have a pop3 account and use some type of email program (outlook, eudora, etc...) this is no the antivirus for you. Norton AV apparently tried to apply some new scanning method that actually intercepts the outgoing email after it is processed by outlook (for example), scans it, and then sends it to your isp´s smtp server. Aparently it is all blowing up in their face since it´s causing problems for everybody. Every post in Symantec´s forum refering this problem gets a generic "disable outgoing email scan" answer. Only saw one response saying they were aware of the problem and were working on it. I didn´t have that much of a problem with the installation, as I´ve been reading around in other posts. Personally, I´m going back to NAV 2001... Very Stable!!
User Rating: 6/10
What was Symantec Thinking?by - March 13, 2002
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I have to echo many other reviews here. I tried to insteall AntiVirus 2002 when I migrated from Windows 98 to XP. Multiple attempts to install all failed. There seemed to be an article dealing with this problem on the Symantec web page, the the link to the text of the article is broken. Symantec "technical support" does not reply to requests for help. I've returned to the product to the vendor and bought McAfee
User Rating: 1/10
Nightmare installationby - March 12, 2002
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After many frustrating hours of installation and removal I was finally able to remedy the incredibly slow process. However, NAV 2002 now shows my complimentary subscription is 0 days and the subscription data always shows NOT AVAILABLE. I didn't realize I would have to purchase a subscription less than 2 months after buying the program license. A very poor value and considering the problematic installation I don't trust them now to buy a subscription.
User Rating: 2/10
Worst install I've ever hadby - March 8, 2002
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Tried to get this pile to install and kept getting script errors. I went to their site and went to the knowledge base and what a JOKE! It asked me to upgrade to IE 5.5, then to uninstall and make sure it was completely uninstalled by doing file and registry hacks AND going to Microsoft and downloading a special program to uninstall this garbage. I am not making this up, check Nortons own knowledge base before you buy. BTW this was on a clean install of Win 2k, also I returned this POC and tried McAfee, which was much better.
User Rating: 5/10
This program sucksby - March 6, 2002
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Norton does not catch a lot of virus's. Go with Panda Antivirus Titanium. Since installing Panda I have not been infected with another virus. My friend was running Norton and Norton never caught a niminda virus or a trojen virus. The second that Panda was ran. Panda caught every single one and deleted the files.
User Rating: 10/10
Totally problem freeby - March 1, 2002
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Never had a problem with installation. Never slowed my fast PC as others have said. Never seem to have to concern myself with it functioning properly.
User Rating: 3/10
Customer Support the worst!!by - February 28, 2002
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I have NAV 2001, just tried to subscribe for one more year to NAV definitions. They gladly took my $9.95 but I could not get any new definitions. I sent email to tesh support from their website...four days and counting with no answer. I called tech support, ha, I was on hold for 67 minutes before I hung up, and that was at 9:38 a.m. EST. DO NOT BUY THEIR PRODUCT. I am going to eat the $9.95 and buy from McAfee
User Rating: 1/10
Would not insall, no customer support.by - February 26, 2002
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Would not install on Windows 98, no previous Norton software on the computer; the installer purported not to be able to find a file on its own install CD. Impossible to talk to Symantec tech support.
User Rating: 3/10
Can't Shut Computer Downby - February 25, 2002
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With 2002 installed my laptop - Pentum 11 850 running Windows ME 128 ram - won't shut down. I have been on the Symantec web-site. There are articles there indicating that this is a known problem. I have taken it off - for me - a waste of money.
User Rating: 4/10
DON'T DO ITby - February 25, 2002
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NAV 2002 has major issues that the company has failed to address. While I experienced no installation problems, I quickly found that NAV caused significant boot up issues with other programs (my previous version of NAV worked just fine). In addition, I found that monitor power saving causes system lock ups. Even use of a simple screen saver occasionally suffers the same ugly fate. Norton's own tech support people acknowledge the problem but say they have no idea if/when the issue will be resolved. If you run your system "always on," you're in for plenty of ugly restarts and precious little help from Norton.
User Rating: 8/10
Lacking Key Featuresby - February 24, 2002
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Maybe the editors don't love McAfee, but after years of using it, I decided to try the competition because the reviewers seem to think Norton is a better antivirus program. Well, maybe. It isn't hard to use and I am sure it is fine for antivirus protection, but it needs more than that to be worthy. McAfee, of course, has issues with Windows but it has features Norton doesn't think users need. For one, Norton doesn't scan email attachments - you have to do it manually. McAfee can do it on the fly. For two, Norton doesn't examine files being downloaded from the internet via a download manager (such as GetRight). Again, McAfee does that. For four, Norton wants to charge for virus definitions updates after year 1. McAfee is free. For five, the paging through the website for tech support is awful and tedious, just to get to where you can post a question. McAfee has a live chat for realtime support from a technician (you can't beat that - no nightmarish phone menus to suffer through), for six, and this is an independent problem, Norton doesn't time the how long system scans run. A timer would be very handy, so you can work around the scanning process. That process is CPU-ntensive, especially on an older, slower computer. So, overall, Norton is an OK program, but CNET needs a new reviewer.
User Rating: 8/10
The best way to get rid of virusby - February 22, 2002
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pros:-Live update!,window xp compatible!,easy to use, cons:- this is the only prob i find in this thing that is when starting it up on win xp it takes a lot of more time than anyother program and it causes the system to be slow in the begining then all is ok.!!!!!!! bottom line:- get this and forget the word virus foreveer
User Rating: 8/10
Not compatible with Windows 2000/XP !by - February 22, 2002
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I sadly discovered that you have to give users admin privileges in order for Liveupdate to work correctly. This is a major security problem and I cannot believe they are still writing software that does not work on Windows 2000.
User Rating: 10/10
Better than anything out thereby - February 19, 2002
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I have not had a problem installing NAV2002 on any Windows platform after WIN98. I have not had any virus infections on any PC, depsite repeated forced attempts with even new virii for which Symantec did not have "new definitions" released yet. Take a clue - get the product and learn to use your PC before you go throwing software at it. You had to learn to drive and where the gass went before you could use a car on your own for more than a few days.
User Rating: 7/10
LiveUpdate fails; no tech supportby - February 17, 2002
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LiveUpdate simply says I have no Symantec products installed. Exact same problem I had with the 2000 version -- Symantec denied such a problem existed then, and you still can't find it in the knowledge base. Their customer support site is down this entire weekend -- that's right, you can't even *submit* a question which would take (by their estimate) 4 days to respond to. This smells of a company going down the tubes. Sad, because I really like NAV and the other Norton products I've used.
User Rating: 5/10
It's too slowby - February 17, 2002
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I have a P3 700 MHz with 192 Mb of RAM . I recently installed Windows XP and unlike NAV 2001 ,Nav 2002 slowed my computer like hell ! I can't beleive it ... My start up is supposed to be faster than win 98 se and it is not ! Spend your money else where .
User Rating: 9/10
Haven't had problems yetby - February 14, 2002
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I have this program installed on 3 systems using XP, ME, and 98 and it works great with no installation problems at all.
User Rating: 3/10
Does not work with Windows XPby - February 10, 2002
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I have used Norton Antivirus for years. I bought the 2002 version while using Windows Me. As soon as I upgraded to Windows XP with the NT File System, it stopped working completely.
User Rating: 1/10
Horrible install on 98seby - February 9, 2002
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I have had a horrible time installing NAV 2002 on a very clean WIN 98se machine. I have been to their support site for instructions with installations problems. I have followed their elaborate instructions that nobody buying new software should have to go through. After installing and uninstalling twice, scaning a large harddrive for errors (there were none) I went to their site to find a long list describing to uninstall, then download update files, then go into the CD to install certain components only, then modify CONFIG.SYS files. CRAZY! I need virus protection, but the cure is worse than the illness.
User Rating: 1/10
does not work with XP Proby - February 6, 2002
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Will not install using on machine running XP Pro. I wasted hours following instructions on Symantec's website. Still will not install correctly.
User Rating: 3/10
It's Worse than an virus infectionby - February 6, 2002
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I had to install Internet Explorer 5.5 with Visual Basic Scripting and it still failed due to script errors. The Symantec help site has things like "We have seen cases where upgrading to or reinstalling IE version 5.5 fixes the problem." This is a joke. This product does not work! You have to install all the things that open your system to viruses to install a antivirus program. I have no confidence in a program with these problems. Stay far away from NAV2002.
User Rating: 10/10
Norton says My subscriotion has expired! Not true and no help from themby - January 28, 2002
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I purchased 2002 and have had major problems ever since. I am supposed to call and pay for this problem??? Very poor customer support. They would fail if they were investigated. NO service= unhappy customers.
User Rating: 10/10
First Anti-Virus software bought - so far seems really good.by - January 27, 2002
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I just bought this two days ago, and so far, I haven't had any problems with it. I wasn't able to register online, though, but that's not a big deal. It seems to do its job well, and as long as it keeps viruses from harming my PC, I would definitely recommend it to other people. Seems worth the extra money.
User Rating: 9/10
The best antivirus aroundby - January 23, 2002
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with a clean interface,great detection rate it is a simple solution to virus problems.
User Rating: 10/10
Symantec Tech Support BITES!by - January 23, 2002
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NAV 2002 is a great product. The company does not deserve to sell one copy of it because of their absolutely disgraceful technical support, which is simply inexcusable. NAV 2002 screwed up my Windows Installer. First, I spent hours trying to get more than a busy signal (tech support is only open 6 a.m. to 5 p.m PST), then the interminable voicemail menus which told me it would cost $29.95 for me to speak with a tech (have your credit card ready), and then I waited for more than an hour. Shame on you, Symantec for turning your back on your customers once the sale is made. Despicable.
User Rating: 7/10
Best anti vires ever > BUTby - January 21, 2002
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BEst anti virres ever but 2001 norton has better interface.Some say that 2002 slow system down well its true just when scaning tho .But never the less 2002 is newer but in some ways 2002 has it beat.
User Rating: 5/10
Death by scripting errorby - January 21, 2002
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NAV 2002 worked fine as an OEM install on my Dell Pentium IV running XP Home Edition--for all of two months. Now it's crippled by Internet Explorer scripting errors, and none of the complex (and sometimes a bit contradictory) fixes on Symantec's tech support board have restored its functionality. There are many similar user complaints at Symantec's Web site. Tying the UI to a Web browser was an act of self-sabotage by Symantec, in my opinion. I am without anti-virus protection now and am trying to decide what to try next.
User Rating: 7/10
Don't buy Onlineby - January 20, 2002
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I purchased this product online and With the exchange to canada I paid alot more. 118.00 can In costco it sells for $49.00 after rebates. So don't make the same mistake I did. Why pay more for less.
User Rating: 3/10
Slower than predecessorby - January 14, 2002
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MUCH, MUCH slower in scanning incoming emails than previous version of Norton. Also has much les clear user interface for simple actions, like deleting infected files it discovers, or selecting a file or folder to scan.
User Rating: 10/10
Vast improvement over 2000 version.by - January 14, 2002
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I had Norton AntiVirus 2000 for a couple of years, and didn't bother to upgrade to 2001... Upgrading from 2000 to 2002 was a wonderful change. The software is much more reliable about updating itself and it runs nicely in the background most of the time.
User Rating: 10/10
The 1# and only effective virus killer!by - January 13, 2002
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Hi! I have been using McAfee VirusScan for years and I have been satisfied with it because of the free virus definitions and it's ability to tackle the viruses I purposely threw at it once when i inserted and infected disk, it also protected me from trojan horses from the net. Then i tried NAV 2002, i liked it much better than McAfee. Why? Because: *It was not a memory hugger like McAfee *When my pc caught the dlder trojan horse and w95.cih virus (chennobyl & spacefiller) NAV 2002 immediately notified me and removed the viruses automatically without me having to do nothing. *It had all the features of McAfee and more! I appreciated the script blocking feature! *I NEVER once had to manually download the updates and definitions for the program because it updated itself automatically whenever i was only, McAfee however always gave me error messages when it tried to do this. Also, i did the EICAR virus test and these are the results I got: MCAFEE: EICAR: Was found and the entire program was deleted. NORTON: EICAR: Was found and only the virus code was deleted but the program survived! This shows that Norton is better than McAfee at cleaning the viruses! I am very proud of my NAV 2002! *It had a very easy to follow interface. *It's well known in the industry
User Rating: 4/10
tied into MS IE, just BADby - January 8, 2002
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it appears that you can not use the 'Full System Scan' feature of this product unless you have updated to MS IE 5.5 or 6.0. WHY do the AV software packages now tie themselves in with a browser? Do I need to be online to scan? Do I NEED to have a browser that I will never use installed on my system in order to use my AV software? Apparently, Symantec thinks so. Other than that, it's been pretty effective. It's caught 2 virii that were mailed to a webmaster acocunt that I maintain. The self-help web site is bottom of the barrel however. There's no easy way for the users they 'dumbed down' for to actually pose a question.
User Rating: 2/10
XP Problemby - January 3, 2002
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I have used older versions with other O/S's but I would not recommend if you have XP. I could not get it to work at all. Right after install computer freezes. Impossible to uninstall. Try something else like Mcafee or Computer Assoicates InoculateIT
User Rating: 4/10
Script errors, system hangs, e-mail won't work, etc.by - January 3, 2002
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I'm amazed at how many problems I've had since installing NA 2002. System hangs every 2nd or 3rd shutdown, e-mail stops working every other time, try to turn off auto-protect and get scripting error. Each time I use the suggested fix from the Symantec website it works temporarily. Now I wish I'd bought either version 2001 or MaAfee.
User Rating: 2/10
Typical symantec low-grade effortby - December 30, 2001
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Just bought it. Subscription did not install. Support is impossible to get: no free support. "Award-winning" website is worthless. Helpline numbers are changed to non-working numbers. A horrible, frustrating experience. Unfortunately, I have had several similar experiences with other Symantec products, Winfax Pro and Norton Utilities.
User Rating: 10/10
Works perfectlyby - December 26, 2001
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I currently use Windows 98 SE and have MS Office installed. I installed this product with no difficulty at all. It works perfectly and does not interfere with my MS Office documents at all. I heartily recommend this product
User Rating: 8/10
Essential softwareby - December 25, 2001
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Norton 2002 does the job. We recommend it to all our customers. We've tried Trend, McAfee, Vet and a few others - you can't go past Norton 2002
User Rating: 10/10
TOP NOTCHby - December 20, 2001
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I downloaded this program (for free admittedly) but now I would be prepared to pay for it. Top drawer
User Rating: 1/10
slow, questionable operationby - December 16, 2001
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very unhappy, not state of the art, fail to understand its high recommendations.
User Rating: 1/10
This is why the government is going to get involved. Companies will not police themselves.by - December 14, 2001
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Upgraded to Norton system works for $59 dollars with $20 dollar rebate did not recieve any rebate after I sent it in. Ruined my computer. would not uninstall spent 1 hour manually uninstalling. Finally had to restore my computer.Bought Norton 2002. Works but hangs up alot won't scan all files. Contacted support, said a fix was on the way no fix. Should not have left MCafee.
User Rating: 9/10
No problems upgrading!by - December 14, 2001
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I used the online upgrade option for NAV 2002, and aside from my ISP hanging up on me several times, I had no real problems. The download even resumed right where it left off. Once I removed NAV 2001 from my pc and reboot, installation and setup was a breeze. Great!
User Rating: 6/10
make darn sure you have no other symantec software installed!!!by - December 13, 2001
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Make darn sure you have no other symantec software installed!!! I fought with Norton 2002 for 1 hour before I relaized having pcAnywhere already installed on the pc was hozing my install of Norton 2002!! and Norton knows abou this, but their online knowledge base sucks for that!!!
User Rating: 7/10
You Get More With McAfeeby - December 12, 2001
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Maybe it's an older review but my VirusScan 6 works just fine on XP. Getting the full McAfee Firewall 3.0 included is a great plus and makes the purchase a better value.
User Rating: 1/10
Ridiculously Famous!by - December 8, 2001
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This stupid software is getting famous! But it's the worst software ever! Never spend awful a lot of money on Symantec Virus!
User Rating: 7/10
STICK WITH VERSION 2001!!by - December 7, 2001
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I agree with SmokeyJoe that "Installation is a problem" Installation does stop if you have any previous version on your pc. The software should have a program to clean out any previous versions. I also upgraded to NAV 2002 for the simple reasoning that newer is better. This is NOT true. I liked the 2001 interface alot better as well. Someone said that it didnt slow their pc down? Well it sure slowed down mine, and I noticed that right away compared to version 2001 which didn't. All of a sudden I felt like I was on version 2000 which also slowed my pc down. At least 2001 didnt do that at least. Cons: For some strange reason, NAV2002 doesn't show scanning progress (percents) so you can't tell when the scan will end, that part is also true. Other then the minor upgrades, 2001 you were still the better version.....
User Rating: 5/10
NO CUSTOMER SUPPORT AT ALL !by - December 7, 2001
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I purchased NAV 2002 with Extended Download Option (paid $5 extra) and my machine crashed 2-3 times due to Windows XP Hardware incompatability, everytime I had to downlaod the entire 28MB stuff again, and after three attempts it said maximum installation count exceeded. Repeated e-mails to Norton CUstomer Service and Digital River have not elicited ANY response. Norton DOES NOT CARE ABOUT ITS CUSTOMERS ! After this I went to Mcafee's VirusScan's Website and even before purchase i got all my technical doubts clarified by their friendly Techincal Chat Representative. SYMANTEC LEARN ONE LESSON : Pay Attention to your Customers and give me back my $ 38 USD !
User Rating: 10/10
The AntiVirus you will never know you haveby - December 7, 2001
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Norton AntiVirus 2001 is good. Norton AntiVirus 2002 is better. Why? It has a clean and simple interface (as in NAV2001, though it is a bit nicer); the LiveUpdate feature is a must have; it doesn't mess with your e-mail settings; and the best thing, it doesn't takes memory like NAV2001. Buttom line: Pros- Doesn't slow down your computer. Doesn't takes a lot of memory. You just don't notice it. Cons: For some strange reason, NAV2002 doesn't show scanning progress (percents) so you can't tell when the scan will end. Scanning outgoing messages dialog-box can't be minimized by default.
User Rating: 1/10
Utter Complete Nightmareby - December 1, 2001
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Do not even think about buying this if you have Windows XP. I never got it to install, period. It locked up my entire computer and caused Internet Explorer to stop working as well. Thank God for the restore function in Windows XP, which works great. You cannot even uninstall this program unless you use the restore function. Right now, those of us with XP don't have many choices. Norton should be in trouble with the FTC for even advertising this product for XP. What a complete joke!
User Rating: 3/10
Causes System to Hang at Shut Downby - November 28, 2001
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As most have written, Symantec's customer support is absolutely horrible! My system hangs once every 2-3 times I do a shut down. They always say "its a timing problem" but never do anything to provide a patch. I can't believe with all the people complaining about the same exact problem, they just choose to ignore they have a problem. Maybe McAfee will once again take the lead in AnitVirus protection.
User Rating: 1/10
It SUCKSby - November 27, 2001
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Well I purchased an upgrade for 2002, and it keeps coming up with an error message every 10 secs saying it lost connection blah blah. While I am currently able to do anything on a Cable connection. Download suck. If you can ever find a phone number to contact them, dont lose it, because its impossible to find one on their website. Absolutely nothing but problems, Stick to something else for less of a head-ache
User Rating: 6/10
It Controls Youby - November 26, 2001
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All of the features that previous versions gave you about you being able to set paths and customize the use. Is know gone, you take what they give.
User Rating: 8/10
Hinders gameplay, but ...by - November 23, 2001
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One little glitch. I have to turn off the Auto-Protect feature when running games on my Athlon 1.4. Seems Norton want to scan "everything" before you can touch it, even CD game discs. The games still play, but they are noticably choppy.
User Rating: 9/10
Not the Cheapest, but you get what you pay for.by - November 13, 2001
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Used to be a big McAfee fan. No more. Very satisfied with Norton 2002. I like that it scans both incoming and outgoing emails.
User Rating: 2/10
Failed to run on XPby - November 12, 2001
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Failed to run when I installed on my new XP system. Terrible service and support. Had to remove and return it.
User Rating: 7/10
Norton More Recent Than McAfeeby - November 8, 2001
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Norton uses version 8 and McAfee uses version 6. With new viruses popping up each day, it is best to have the most recent detection software and Norton is it. Why use McAfee, which is two versions behind?
User Rating: 7/10
Annoying Reminder, no kill featureby - November 8, 2001
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Program is eaiser to use but removes the expert options that were there in the past. Also when sending E-mail there is a splash screen that stays on top, very annoying. The update reminder can not be turned off even if you are not connected to or load any programs to your machine. Can not be turned off as in pasted versions. I do like the scan outgoing messages. This gives me some assurance if my computer is infected the virus will not be passed on.
User Rating: 10/10
"OUTSTANDING" with XP !!by - November 8, 2001
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It was great with Win98 SE, even better with XP,STOPPED the Nimda worm in it's tracks.
User Rating: 6/10
This 2002 version doesn't run on w2k server!!!by - November 6, 2001
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this 2002 version doesn't run on w2k server!!! version 2000 allows you to install on w2k server, but this 2002 will not let you install at all. this is bad.
User Rating: 7/10
McAfee customer left out to dry; saved by Symantecby - November 4, 2001
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I tested this product when it was in beta and having been a long-time McAfee user, I wasn't too impressed. But then I tried McAfee's latest monst--err, creation, VirusScan 6 (see my review), and saw how much they messed it up, so I uninstalled it and switched to Norton AV 2002. Symantec's scanner works well in XP, unlike McAfee's. Symantec tested its product thoroughly and put a stable piece of software on the shelves; McAfee decided to charge its customers for beta software. NAV 2002 could offer the user a bit more control over settings, but at least they're easier to access than they are in VS 6. BOTTOM LINE: Nothing too impressive, but at least it works well--and that's what matters most.
User Rating: 2/10
Do not waste your moneyby - November 4, 2001
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Good product but no phone support whatsoever. I purchased an update subscription after one year, but have not been able to downloead any updates. SYMANTEC does not care about its customers ! You cannot reach them by phone: line is always busy and they ignore all your e-mails. DO NOT BUY THEIR PRODUCTS! With support like that they will surely go out of business soon.
User Rating: 7/10
upgrading is a headache ..by - November 2, 2001
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As Smokey said, if you have a previous version installed, in my case, NAV 2001, no matter how many times you uninstall it, there are still "body parts" scattered in the hard drive and the registry. After paying an additional $30 for a call to their support line, I was e-mailed a tiny program to completetly delete any traces of NAV 2001 from my computer before I was able to install NAV 2002. That two minute $30 telephone call cost me an additional $30 added to the cost of NAV 2002 when a conscientious company would have provided that assistance for free. I guess everyone is pulled into this added expense. They really need to improve the software to where you may simply upgrade from previous versions. That excluded, (Norton Systemworks) is an excellent package.
User Rating: 5/10
they blew itby - November 2, 2001
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the product appears to do everything it is supposed to do but like a personwith a big ego it tries to hard to flaunt it. NOrton continues its email protection and seems to have added a screen for outbound email but unfortunately they need to rthrow a huge dialog box up to show that they are screening and sendding mail, worse yet is that it monopolizes your screen stays on top and essentially stops all other work from getting done. I believe that they are sceening my mail for viruses and i know my mail is being sent get over yoursel and kill the commercial i already bought the product
User Rating: 3/10
Tough install - very unforgivingby - October 30, 2001
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Norton Internet Security 2002 is a tough install, and is very unforgiving. Be sure and delete any old copy of any Norton AV product. If not install will not only fail, but prevent deletion of the partial install. You must then use the XP Restore feature (which BTW works wonderfully). Then you must uninstall the old copy. Reloading did not go well. Getting the virus files may have failed. And there is some script running problem. Havent got it working yet. But FW is up, and I like the outgoing TCP/IP traffic monitoring of the FW.
User Rating: 1/10
It Sucks if trying to use it with XPby - October 29, 2001
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I have Antivirus 2002 in both their Internet Security program and in systemworks 2002. I can't get to work properly in either setup with Windows XP and you can't uninstall it without using the System Restore. Very disappointed in Symantec. This is not what I expected.
User Rating: 8/10
not one problemby - October 28, 2001
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I do tech service over the phone and the #1 problem with correcting email settings was how 2001 edited the pop settings. With 2002, its all done in background and doesn't edit the settings.
User Rating: 1/10
If you have XP - expect installation problemsby - October 26, 2001
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Just check Symantec's newsgroups bulletins - obviously Symantec released this product way before it was read - so they could be the 'first' av product for XP launch - pathetic. Unless you like beta testing go with something else for XP
User Rating: 3/10
No email protection, too many conflictsby - October 25, 2001
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Since installation I had many consults with their tech support to start email protection. After many days of messages and hours trying to solve system conflicts, it still doesn't work. I wouldn't reccomend updating from NAV 2001.
User Rating: 9/10
Top of the line; yet needs one more featureby - October 20, 2001
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I have used Norton AntiVirus 2002 for a month or so. It is very effective, and yet very easy to use. The only problem I have is that it won't scan downloaded programs and files from the internet automatically. This feature is one that I would like to see in future versions. But this is still a must have program for active computer users
User Rating: 1/10
DOES NOT WORK!!!by - October 18, 2001
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I tried to uninstall an older version of Norton anti-virus and install the new Norton AntiVirus 2002. After I tried to reboot, Windows would NOT load!!! Not even in safe mode!! I had to format my hard drive and re-install everything. I'd rather have the virus, thanks!
User Rating: 9/10
Definitely not memory intensive.by - October 14, 2001
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I switched from McAfee to this product because MAV was robbing my system of performance. Although it seemed to work pretty well, it was slowing my computer down.When I installed NAV 2002 it was like night and day. I got performance back as well as an easier user interface.This was well worth the $40.00 investment.
User Rating: 10/10
Only The Best!by - October 12, 2001
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Come on. There is nothing wrong with this program. It's easy to use and update and it does everything you need it to. You don't really need it to scan ZIP files because once the file is unzipped, Norton will detect it and tell you that you're putting an infected file onto your system. I have never gotten a virus before, though. So I don't really know how well it does, heh. I have had times where IE downloaded javascripts that are infected from a website and it stopped that.
User Rating: 9/10
Top anti-virus program.by - October 11, 2001
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I had just installed NAV 2002 and when I went on line a few hours later NAV had intercepted the Minda virus and repaired the file. I had no problems after that. I feel that with their great support and effective technical support they are and always will be the top ranking Anti-Virus and system repair software venders throughtout the computer industry.
User Rating: 10/10
Prevents email virusesby - October 9, 2001
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Set it up, and it does everything I want it to do, all automatically. System scans take a long time, but they can be scheduled so who cares. Warned me that an incoming email was infected before it could be opened, what more do you need! Maybe I am wrong, but Winzip can be configured in its setup to use 2002 to scan for viruses, or any antivirus program for that matter.
User Rating: 9/10
Great protection; easy to useby - October 4, 2001
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This is my first crack at personal virus protection software. It installed without a hitch and has run without problems. During installation NAV found several infected files on my harddrive and cleaned them all immediately. And the Live Update feature is GREAT. i wouldn't have known it happened if NAV hadn't told me. All in all, good stuff.
User Rating: 7/10
A lot POP3 errors for Outlook Expressby - October 1, 2001
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Great product the the above PC user, but aweful for the regular Johns. We are an ISP and constantly get POP3 not found errors related to NAV. NAV replaces the incoming POP3 server with pop3.norton.antivirus forcing the POP3 clients to go NAV then NAV will go get email. If NAV is disabled, damaged or removed then dummies get the POP3 error and think it's the ISP.
User Rating: 10/10
The best anti-virus software i've used!!by - September 30, 2001
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It is very easy to use, the interface is similar to NAV 2001. If you have Win XP this is a must have.
User Rating: 4/10
Causes errors in other programsby - September 26, 2001
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I get "This program caused errors and will be closed" from other programs after installing Norton AntiVirus 2002.
User Rating: 9/10
Works with with Win XPby - September 25, 2001
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I first tried using Panda w/XP but had shut down problems. NAV has worked from day one with no problems. The set up is easy and the interface simple to use
User Rating: 8/10
Great for Windows XPby - September 24, 2001
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Curently the very best Antivirus program for Windows XP. Not only does it fit right into the XP theme (not all that important, but still...), it quickly and thoroughly scans hard drives and automatically checks for update (if you let it). The whole thing runs in the background and you even know it, due to its lower use of system resources. But for users of NAV 2001 and non XP, it isn't worth the price of admission due to a lack of new features. Great.
User Rating: 5/10
Not XP approved !by - September 23, 2001
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NAV 2002 doesnt do the job with windows xp. When i boot my pc (amd 1.2 GHz 768 ram) i've got to wait a whole minute(!) for my virus protection meanwhile i cant do anything else because my start menu freezes. This is surely not what i expected from a Norton product. I'm thinking about switching over to Panda Anti-virus.
User Rating: 4/10
Lots of problems..by - September 21, 2001
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- Soundblaster error at win-startup. - Took about 3-4 seconds longer to load a website. - Took quite a bit of my memory (64 MB). - Windows shutdown-picture totally screwed. - No daily updates. Now i use my old but FREE InoculateIT AV, and everything works perfect! System: AMD K6 200@225 64 MB SDRAM WIN 98 SE
User Rating: 10/10
The best periodby - September 20, 2001
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I am a computer tech and have seen computers with mcafee, innoculate, and avg miss viruses or have been unable to repair that nortons detected and fixed. The only problem installing norton antivirus 2002 is uninstalling mcaffee's first.
User Rating: 7/10
Smooth install-corrections to others belowby - September 20, 2001
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My install went smoothly on Win98SE; I uninstalled NAV 2000 prior to install of NAV 2002. To correct people below: 1) NAV 2002, unlike 2000, does NOT change mail settings. It apparently watches for TCP/IP connections and traps email for scanning that way. 2) NAV 2002 DOES work on Win98; Win95 support is dropped, but NAV 2001 is included if you have a Win95 machine still.
User Rating: 6/10
Virii walk right through itby - September 20, 2001
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NAV is a killer choice for people who like virii and lamerz. Aol folks will dig NAV. But for the rest of us...well, **** NAV!
User Rating: 8/10
BEST AV SOFTWARE.by - September 20, 2001
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I have used all versions of norton AV. I'm running NAV on XP its scans every thing. Its a great tool to have.
User Rating: 1/10
Best Norton Anti Virus Yet!by - September 19, 2001
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I have used Norton for 8 years now and this one outshines them all. It's autoupdate is transparent to the user making it even easier to use than previous versions.
User Rating: 5/10
Windows 95 support dropped!!!!by - September 19, 2001
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I've been a big fan of Norton's products for years. I currently have System Works Pro, Norton Internet Security and Norton Antivirus all running my on Windows 95 machines. But the biggest problems I found when looking at all the new Norton 2002 products is that they no longer supporting Windows 95 and 98. You need Windows ME at least, which I find to be a big disappointment. So you'll need to the update the Specs for all Norton 2002 products and remove Windows 95 under the System Requirements for Operating System
User Rating: 8/10
Nortons always been my choice...by - September 18, 2001
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I'm always amazed how so many people have trouble with an almost trouble free product...the software installation problem posted here is probably due more to the posters actual machine itself, i.e.: it's configuration and more than likely the quality of it's components...not to mention the operating system used. As a hardware tech and software writer for the past 12 years, I can honestly say that this new so called " upgrade" is much more than that?It?s stable and a lot more trouble free that it's predecessor or any of its competition for that matter. It?s true that it barely uses system resources?and that?s a major ?good thing?, it?s untrue however that it?s predecessor 2001 was a memory hog (hugger?). McAfee does indeed scan zip files but it does not have a completely accurate track record doing it, and most people with enough computer skills to be able to zip, unzip, and run an executable program from a utility like WinZip should surely be savvy enough to know to scan the files once they are unzipped?especially if they are believed to have come from a questionable source. By the way?I?ve been running it on a 1GHz AMD notebook running Windows XP RC2 and it has performed flawlessly. It is the only Antivirus software that I?ve found that does not conflict with XP and I believe it is the only one certified for it. And yes, Windows XP is incredibly stable. You WILL want to upgrade when it becomes available retail?as good if not better than my beloved Windows 2000 was. This one is worth the upgrade price.
User Rating: 3/10
OK as long as your never try to upgrade your subscription onlineby - September 18, 2001
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Norton is probably the worst company around for customer service. I emailed a problem to them - they finally got back to me days later with the suggestion to call their toll-free number. I tried to do this about 10 times - the lines are always busy. Apparently, lots of people are having the same trouble I am having! Don't get suckered into their crazy-making customer service channels....
User Rating: 10/10
The Best others are Memory Hogs!by - September 18, 2001
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I have tried other antivirus software products. Norton is truly the best. The other antivirus products hog memory and their customer service sticks.
User Rating: 9/10
I have always used Nortonby - September 17, 2001
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I recommend Norton to all of my friends. I think it's the best there is. It has protected me from a virus numerous times.
User Rating: 10/10
Beta Testby - September 17, 2001
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I've been using the beta for several weeks with XP and it works wonderfully. Nothing else (old Mcafee or Norton) works with XP
User Rating: 10/10
Finally, Finally not a memory Huggerby - September 13, 2001
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Review:
Finally the best Anti-virus software is not a memory hugger, i thought i was dreaming when i install it and it did not hugged my memory like 2000 and 2001 the price high..yet but worth it if your computer uses NAV and it suffers from memory loss.This version will heal a virus and it wont even bother you while you work..i have to say that it scans all files in your hardrive by default not just the top files like other Anti-virus software..it took 7 minutes 36 seconds to scan 21.056 files..i Have A ADT Pentium II 350 MHZ MMX with 64 Meg Of Ram. You have 2 options buy it pay the high cost but get the best in the market and now no memory hugger or try some one else..your Choice..I am keeping it.
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