User Rating: 
10/10
Only Fools ever have issues with NAV 10by websterphreaky - August 5, 2005
Pros: Great improvement, thorough, easy to use, the Best for Mac OS X
Cons: Not a single one, maybe to complicated for BLOCK HEADS
Review:
This was a great step forward for Norton AV and it shows in every step of it's daily use. The new windows are thoughtfully designed for ease of use and users understanding of any procedure.
Mac OS X is NOT as safe as the Apple Kool Aid Drinkers want casual users to think. Macs are a target of virus writers that use Macs as "carriers" to infect Windows systems on networks. It might be your office Windows computers, it just might be your Dad, Moms or friends Windows box.
User Rating: 
8/10
This newbie had no problems dealing with Norton.by imjdg - April 16, 2005
Pros: Does it's job
Cons: Abit tedious to install
Review:
Ihad to reinstall, but I had no problem, although it got a bit tedious. I'm new at all this too. It's repaired files for me with one exception.All in all, I wouldn't leave home without it.
User Rating: 
1/10
isp blockgby lmgiles - April 4, 2005
Pros: none at all
Cons: IS Blocking
Review:
blockings
User Rating: 
3/10
never fixes anythingby babsmat64 - April 2, 2005
Pros: none at all
Cons: definitions are always up to date yet can not fix any files that are infected
Review:
total garbage
User Rating: 
4/10
I Prefer Grisoft AVGby - April 12, 2004
Pros: Pretty easy for a beginner to use....
Cons: ...but not for a beginner to get rid of or re-install! I tried to re-install the software after having to do a system reformat... what a nightmare. Even after going through their KB AND receiving e-mail tech support (to no avail- they couldn't even figur
Review:
User Rating: 4/10
NAV2004 install disaster support sameby - March 1, 2004
Pros:
Cons: Had NAV2002 with subscription. Upgarded to NAV2004. Didn't install correctly. Can not uninstall easily. Locks computer, error messages. Am not on 5th day of waiting for response to email. The only thing it did was wipe out my NAV2002 so I am without virus
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User Rating: 
2/10
NAV 2003/4 are terribleby - November 7, 2003
Pros: Easy to install, good user interface
Cons: Locks up machine, slows all inet traffic to a crawl. No uninstall program with software; had to go to web site and it then blew my registry to pieces. Terrible tech support.
Review:
User Rating: 
6/10
What a wonderful product.by - October 21, 2003
Pros: Yeh I admit when the product first came out I had problems installing it. I downloaded the trial before I actually downloaded it. Some of you I think you actually consider using the trial first. Now don't tell me about Mcafee. I know all about Mcafee
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Review:
User Rating: 6/10
Slows down your computer!by - October 4, 2003
Pros: It does work well, it does stop virus' and the liveupdate is easy to use.
Cons: I just revieved a new computer, a blazing fast laptop and the last thing I want to see is the old houglass when I click on something, and that is exactly what i do see when I use Norton Antivirus 2003. The best thing I can recommend is to diable all the
Review:
User Rating: 
5/10
Norton AntiVirus 2003 a good AntiVirus programby - October 4, 2003
Pros: I have had Norton AntiVirus 2003 for 11 months now and I have had no problems with it what so ever running on Windows XP Pro. The interface is the best yet. Norton AntiVirus 2003 now removes viruses, trojans and worms without bothering you. The last ye
Cons: Still slow full system scans Don't look for Norton AntiVirus 2004 to be any better, in fact most are saying Norton AntiVirus 2003 is better due to the below par and clumpy spyware remover that Norton AntiVirus 2004 has which will result in taking away mo
Review:
User Rating: 5/10
well it's not really goodby - September 6, 2003
Pros: i can not delete virus w32.jeefo althought NAV found it in my 120 files in my computer and i can not know what can i do with these guys and just quarantined them >#
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Review:
User Rating: 8/10
Great Product As Usualby - September 5, 2003
Pros: Works Great. Stops all threats. Service is so-so but with all the automated help on the web who needs phone support.
Cons: No complaints here. Thanks Symantec for another great product.
Review:
User Rating: 5/10
Interupts Running Programs & Gamesby - September 3, 2003
Pros: I'm not big on downloading from unfamiliar websites, so my exposure to a potential virus is less than others. I also don't open email unless it's from someone I know, so I can't say Norton has been a good anti-virus software for me... however...
Cons: I'm running NAV 2002 and wanted to know if this problem will be changed for 2003. I'm in the middle of a hot battle online in Allied Assault - Medal of Honor and the damn Norton "Automatic renewal" message pops up and kicks me off my game and back to win
Review:
User Rating: 
9/10
Haters Hate NAVby - September 2, 2003
Pros: Norton's is THE antivirus program you need. All these haters need to hate elsewhere. It DOES work with ZoneAlarm and other programs flawlessly. If it takes too long to switch between windows during a scan then GET MORE MEMORY. What wouldn't take long when
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Review:
User Rating: 6/10
Crooks at Symantecby - August 23, 2003
Pros: Works very well in stopping viruses.
Cons: Annual renewal price for Symantec's (Norton) anti-virus definitions has steadily increased, from $3.95, to $9.95, then $19.95 and now to $24.95. I have 4 (home) systems so this translates to $100 per year for this retired IS geek. Greed can't even descr
Review:
User Rating: 2/10
You can get much better for freeby - August 23, 2003
Pros: Catches viruses reasonably well
Cons: Bogs down computer, expensive, have to renew every year
Review:
User Rating: 3/10
Don't bother, its a waste of time.by - August 22, 2003
Pros: Easy to use, good support, good price.
Cons: Doesn't detect loads of worms and infected programs that Mcafee's free online virus search did... Whats the use of paying for this when it can't find what a free utility can... But then Im not saying that Mcafee's prog is the solution... It has its own
Review:
User Rating: 8/10
No Problems in 5 Years!by - August 21, 2003
Pros: Have used NAV on 4 different home systems over the last 5 years, upgrading regularly, without EVER getting infected - unlike my previous home experience with McAfee, and continuing problems with our campus network and McAfee. Reading the negative comments
Cons: Slow full system scans. Do it overnight!
Review:
User Rating: 6/10
How do I know?by - August 20, 2003
Pros: I recently uninstalled NAV 2003. Everything still seems to work on my pc. I also did a search for "nav", "symantec", etc. in all files and folders and nothing was found relating to theses words. Is there anything else I can do to make sure that ALL of NAV
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Review:
User Rating: 1/10
Strongly Advise DO NOT buy this productby - August 9, 2003
Pros:
Cons: Having renewed my subscription the software performed an on-line update and has never worked since. The Live Update fails to connect and hangs my machine. I downloaded the new executable advised by their website and this just constantly runs in the back g
Review:
User Rating: 2/10
Norton Antivirus is a big, big disappointmentby - August 9, 2003
Pros: Hmmm... can't think of any
Cons: Large footprint, very slow, misses viruses it is supposed to catch (it missed two on my PC), expensive. All in all there is no way I can recommend this product, use Kaspersky or NOD32 for *real* antivirus protection.
Review:
User Rating: 9/10
Runs Great! No Problems in 3 yearsby - August 7, 2003
Pros: It found every virus,script,and worm I ever recieved in files and emails ect. Never once has it caused stability issues with my pc's.
Cons: Tech Support is expensive
Review:
User Rating: 1/10
Horrible - Don't Buy Itby - August 5, 2003
Pros: Don't know, my computer was too slow to find any
Cons: Slow, Slower and Slowest. Constant crashes, Live Update wouldn't work. The only way to get support was to pay more for it than I did the software.
Review:
User Rating: 10/10
Norton Is Norvin's New Favorite Antivirus Softwareby - August 4, 2003
Pros: My first antivirus software was McAfee v3.x which I used for a couple of years. I tried Norton 2001 and hated it. I used Trend PC-cillin 6 and 2000 but it was slow. I discovered F-Prot Antivirus and have used it until recently. A friend of mine had a
Cons: None that I have found so far.
Review:
User Rating: 5/10
Internal Program Errorby - July 31, 2003
Pros: It scans for Viruses and that's about it.
Cons: Has Internal Program Errors. I did not pay for something that needs to be installed 4 times in a month because it creates internal program errors. Looks like Norton Antivirus 2001 problem all over again!
Review:
User Rating: 2/10
Useless Antivirus Programby - July 17, 2003
Pros:
Cons: The problem with Norten Antivirus is this: It does NOT detect viruses! With the latest program and pattern file updates as of July 17, 2003, this program did not find a single virus on my system. However, using Trend Micro's free HouseCall I found not one
Review:
User Rating: 6/10
Slow with Virus Definitions-A Disaster!!!by - June 18, 2003
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The folks at Norton are ASLEEP!!! I download new definitions every day and always have auto protect on. But both my computer at home and here at work carried the W32.Jeefo virus for a month, even though I ran virus scans regularly and had auto-protect on. Norton's definition of the W32.Jeefo virus didn't come out until 6/3. McAfee had this virus definition on May 7th!!! By then, when I ran the scan, every file the virus had gotten into during the month that they didn't alert me was destroyed when the file was supposedly "fixed" during the virus scan. That was over 800 files on my computer at home, 400 or more at work. I didn't lose documents(Thank God), and the W2K I run on my work computer seems okay, but XP Professional took a hit at home. After trying to fix it for three days I ended up having to reinstall XP and the 65 updates it has now, as well as around 50 programs. I had to reinstall many programs at work as well. You would think Norton would at least check the definitions their competition has come up with. NOT!!! Norton is NOT reliable!!! Be afraid, be very afraid.
User Rating: 6/10
Missed 3 viruses that Mcafee foundby - June 18, 2003
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I downloaded the 15 day free trial, after using AVG free virus scanner. Norton did find viruses that AVG missed, but then I installed Mcaffee, it actually messed up my boot file but after that was fixed it found 3 viruses that Norton did not. Unbelievable! Norton actually detected the virus loader but not the virus itself. I am now a macafee user!
User Rating: 4/10
Can't diagnose a cold or prevent a virusby - June 18, 2003
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NAV alerted on a virus AFTER it had chewed up my registry and wiped out my menus and icons. Support is $$$ and nonexistant. Religious updates and scans did no good and following their instructions on cleaning up was less than worthless because it could give a false sense of security. Can't get support to respond either
User Rating: 8/10
Had problem, works great with XPby - June 18, 2003
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Like all products off the self when using Win XP, had a problem, support walked me through several steps and everthing is well now.
User Rating: 2/10
auto protectby - June 18, 2003
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two users on this computer..one can log in and things are fine..then the second user logs on and the autoprotect does not work..i have done EVERYTHING AND CHECKED EVERYWHERE to correct this and NOTHING WORKS.
User Rating: 5/10
Privacy Warning!by - June 18, 2003
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Review:
Symantec has begun a new tactic of requiring that their spyware send info from your computer, over the Internet, before allowing it's Antivrus program to open.
User Rating: 3/10
Upgrade to 2003 is a disasterby - June 16, 2003
Pros: Good functionality and user-friendly -- when it works
Cons: After upgrading to Norton 2003, not only could I not get the program to work but it caused regular lockups to my other programs and my entire PC. I had been running the prior versions successfully for over a year but with 2003 edition I am getting my mon
Review:
User Rating: 10/10
can't get helpby - May 7, 2003
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Review:
Or access certain web sites. It is impossible to get help from norton. I am very unhappy with there service, and can't find a way to get into certain sites without turning off firewall.
User Rating: 4/10
Good but some times also cause problem.by - May 6, 2003
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Review:
Some times the antivirus itself become problematic. This should be checked.
User Rating: 3/10
Eats up all ressources in XPby - April 30, 2003
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Bugs that prevent NAV 2003 to work in XP. Had to reinstall NAV 2002. NAV 2003 eats up RAM resources at he speed of 100MB per hour!
User Rating: 2/10
hard to update virus def filesby - April 18, 2003
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on a dial up modem, takes a very long time to download liveupdate virus definition files. Sometimes download fails
User Rating: 2/10
no antivirus for me anymore?by - April 16, 2003
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after installing nis2003/nav2003 yesterday ive restarted my computer over fifteen times. whenever a program tries access to net, a window jams on screen. i quess it tries to ask me whether permit it to net. amd2200+ with 1g dual-ddr 400mhz shouldnt lag when a window pops up! okay, so the firewall stinks, so the antivirus has to be perfect? perhaps, never got the chance to try it as my patience wore down. i downloaded mcafee's virusscan 7 or whatever its called, but i never got to install it thanks to symantec's 'marvellous' uninstalling system. the usual uninstall never worked, so i was forced to download Rnav2003 (ever seen a program that requires a program to uninstall itself?). this is where the fun started. i consider myself pretty handy on computers, but nav2003 is still in there somewhere. i've cleaned my registry three times so far from anything that has got to do with 'norton', 'antivirus' and 'symantec' with jv16 power tools, ran rnav2003 couple of times, restarted my computer _many_ times and still mcafee says there's norton antivirus in my computer. i'm not amused anymore. it's like microsoft said 'you cant uninstall iexplorer or media player cause you do not have to', which was cheating and lying and horrible marketing. has somebody from MS moved to symantec?
User Rating: 4/10
Didn't install with XP Homeby - April 14, 2003
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Yikes, I used System Works (includes NAV) on Windows ME a lot. Seemed to work good. When I moved to Home XP things went bad. Install was messed up. Then re-install didn't work. Now I have tried over 8 of the on-line fixes. All of them took about an 30-60 minutes each. None worked but all managed to generate different error messages from the Windows XP install. I have spent way, way too much of my time on trying to get this program working. I do not recommend it until the install shapes up.
User Rating: 8/10
slows down the pc speed!!!by - April 11, 2003
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used nav 5, 2001, 2002, now 2003.... so far, i think if ur using windows xp, i highly recommend you just use the 2002 version... its so much better and doesnt slows down the pc!!! 2003 version really eats system resources i think.
User Rating: 5/10
Nightmare on XPby - April 5, 2003
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1. Norton seems to be incompatable with some software. (In my case Roxio CD burning software). 2. To uninstall is a nightmare. You need to download a special program from the Norton site to uninstall and then delete some stuff from the Registry. 3. If you click on any of the links that come up with error messages in the program the computer simply reboots. 4. It seems to have problems if you have more than one user profile on Windows XP. I struggled for more than 3 days (with frequent visits to the Norton site) to get it to work properly without any luck. I'm asking my money back and cannot recommend this program to anyone using XP
User Rating: 10/10
GREAT PROGRAM!!!by - March 28, 2003
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I having been using Norton Antivius for the last 7 or 8 years and NEVER had a virus into any of my systems. I would not use anything else. I am using Norton Antivirus 2003 and it is great. It is great not having to worry about staying it current since it is automatic.
User Rating: 10/10
Haven't used this product yetby - March 26, 2003
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but reading over all the comments here troubles me that people think a product stinks because it takes up so many resources when scanning. Um, when you scan the harddrive don't do anything else. Further, active scanning goes on in the background at all times (unless you disabled it) and the only thing you need unless you know that something is wrong with your computer and it might be a virus. An intial scan of the hard drive to check it and after new definitions are downloaded are the only times I would think of forcing a scan of the hard drive (or things are acting very strange on a PC). Oh well that's my 2 cents. Yes I have had problems with Norton's (install/uninstall and detection of unknown viruses) but I have had problems with other AV software as well and Norton's had been the savior that actually detected and removed viruses for me. I guess it is all just a rat race to who gets the definition out there first and can claim it stops this while others do not. I never use AV software on my home PCs. I only need it for employees that do not scrutinize their email and websites they visit to download from.
User Rating: 8/10
Very good software.by - March 25, 2003
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With this program you can disable virus's to stop them from destroying your computer by putting them in quaritine.
User Rating: 3/10
Works great on WinMe, disaster on XPby - March 19, 2003
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I've been using NAV for years without any problems. Uninstalled Systemworks 2003 before upgrading to Windows XP, then tried to reinstall Systemworks. NAV program itself would never install, and all secure sites on the internet were unavailable including Symantec's Help system. Spent 2 hours on phone Microsoft technician with no success. I uninstalled Systemworks and then reinstalled XP...twice. Then I bought McAfee Professional: won't allow me to update virus def files.
User Rating: 5/10
Worked great until uninstall nightmareby - March 15, 2003
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It worked great until I reinstalled Windows ME and NAV 2003 refused to work. Symantec offers three executables to remove files for install and were clearly inadequate. On one computer I was able to reinstall NAV only after deleting with regedit every reference to Symantec and Norton in the registry, at the cost of about 1000 key strokes.
User Rating: 4/10
Slows down systemby - March 12, 2003
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I have a brand new Dell 2350 1.8 PC. Everything worked fine. After loading Norton Antivirus 2003 there was some slow down in general but not bad. I have a webpage that uses 3 simple java applets. Now when I try to access the page it feels like I'm using a 386. I use Norton Antivirus 5.02.04 for my work laptop which is a 600Mhz IBM Thinkpad and have never had any problems. I can access my webpage from this laptop or any other PC without problems. When looking at the Window Task Manager Process is always shows that Norton is using between 25 % and 60% of the processor. I'm still trying to figure out what is going on.
User Rating: 5/10
Download Scam - DO NOT Download from Symantecby - March 10, 2003
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I have always enjoyed NAV and trusted their products. Until I downloaded the update from their website. The update did not work due to a software glitch. To fix this problem, they state that I will need to uninstall NAV and then pay $4.95 to reinstall it. Can you spell SCAM!!!
User Rating: 6/10
Brings system to a haltby - March 9, 2003
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All the features tend to impress you but after I installed it my system came to a halt. It takes ages just to open the Start menu>Programes menu. It is a complete resource hogger so stick to NAV 2002 till a better version arrives. Norton has created a blunder this time.
User Rating: 3/10
Go McAfee instead.by - March 7, 2003
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Within two months after purchasing Norton Antivirus it terminated my free one-year subscription for virus updates. Attempts to remedy the situation with Norton tech support were useless. I never received anything more than a worthless autoresponse. Disgusted, I went out and purchased McAfee's product and, other than some early stability problems that were remedied with McAfee's newest scan engine, the McAfee product has worked admirably.
User Rating: 9/10
One of the best software investments you can makeby - March 4, 2003
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I've read most of teh comments here and I can't explain the negative remarks. I have installed NAV 2003 on 3 computers with 3 different OS's: Win XP Home Edition, Win ME and Win 98. I had NO installation issues, have seen NO significant performance hits. Yes, when the program runs a full scan it hogs the processor and you can't do anything else. But schedule your full scan for 1 AM and let NAV auto-repair. I do wish NAV scanned ZIP files when being downloaded or transferred rather than when extracted. But that's a trivial complaint. The interface is clean and simple. The default settings are great for most installations. The automatic Live Update feature keeps teh antivirus signature files up-to-date without the need for any user intervention. So, if you share files, use IM or email or you are out on the web, get NAV 2003.
User Rating: 10/10
Don't Install 2003by - March 4, 2003
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I have WinMe w/ 125k ram. It slows my laptop to a halt. Everything is slow after install. It will not launch. Support is only thru their knowledgebase...no way to let them know of these problems without paying by phone. I had the previous 2002 with latest virus scanning and don't have the viruses they say has these symptoms. Symantec....you made a bad decision by shutting off free feedback about your product; no way you can test on all the products and platforms...you've just shut youself off from the best test environment...feedback from users. I have uninstalled and reinstalled and have the same problems.
User Rating: 8/10
Has worked well for me.by - March 2, 2003
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I've been running NAV for a year now in my Win2K machine. It has detectected email viruses and stopped Webpage java script exploits for me. Auto update has worked well for me. Have also used Computer Associates Innoculan. Of the two I prefer Norton.
User Rating: 4/10
Problem with Personal Web Serverby - March 1, 2003
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I bought NAV 2003 Pro and installed on my IBM Thinkpad T30 (windows 2000 with IIS5). I use it for web application development and demo. But after installed the NAV, most of my web site can not run, I found the NAV blocked text file operation by ASP and ASP.NET. They have this problem for years and never get it fixed.
User Rating: 1/10
A disaster with WindowsXPby - February 26, 2003
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Have used NSW for years. No problems at all with WIN 98SE. After upgrading to WindowsXP NSW 2003 1. would not finish installing; 2. would not install Anti Virus at all. 3. made IE Explorer essentially inoperative. $29.95 for telephone support is outrageous. The email support told me to do all the things I had already done to no avail. Very disappointing after using Norton products sine Peter wrote Norton Utilities 1.0
User Rating: 
7/10
Arrogance by Symentecby - February 25, 2003
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After the year is up, and if you don't renew, a popup comes on every day reminding you. Symentec will not tell you haow to get rid of the popup without deleting the entire program. Really bad customer approach
User Rating: 7/10
Very good product w/o Indexing Service installedby - February 25, 2003
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I run NAV 2003 on XP Pro with a P4, 2GHZ processor, 1GB RAM and initially had a problem with it slowing down my PC to a screeching halt. I finally discovered that the Auto-Protect feature (Navapsvc.exe) when combined with the opional Indexing Service (Cisvc.exe)which I had installed, can cut the system performance in half. So, if you do not have the Indexing service installed, it has minimal impact on system performance and is a great AV program.
User Rating: 2/10
It kills a XP2800+by - February 24, 2003
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My newest ASUS A7N8X with AMD XP2800+ and Xtreme DDRs was lightning fast BEFORE I installed Nortong Antivirus. Currently the PC takes up to 5 minutes to startp up and it is very slow.
User Rating: 3/10
NAV 2003 messed up my systemby - February 17, 2003
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Never ever buy a software that states the year you are in. It still has not worked out the bugs yet and I can't help but feel like a guinea pig experiment. NAV 2003 has messed up even my startup sequence, apparently some files are needed by system.ini to be loaded before it can continue. As the rest said, uninstallation is a nightmare. It leaves trails, alters your registry and brings everything else (browsers, email clients etc) down with it. It is a good thing I stuck with Win98 coz I could disable unnecessary startups through msconfig. Now I have to live with a buggy problem and reinstall my perfect IE 5 browser with a buggier upgrade.
User Rating: 3/10
TOTAL LACK OF SUPPORTby - February 13, 2003
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it works if you can get support. Subscription renewals don't take. There is no human you can email or call who knows anything. Suddenly 1 hour scan went to 4 hours if it didn't freeze the computer. No response. Boycotting this until there is real human and KNOWLEDGEABLE support. They keep trying to cut there labor instead of improve the product and/or the support
User Rating: 9/10
Good trade off!by - February 13, 2003
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NAV 2K3 does slow down your system a bit, but it's level of protection is unsurpassed!! I'll put up with a little slow down for the amount of security it provides me.
User Rating: 2/10
2003 Just as bad as the virusby - February 12, 2003
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Crashes when running video files at file SYMEvnt. I worked with tech support with no joy. System slowed down to a crawl when not crashing. Hard drive would be busy doing, whatever, at times. Just like a virus. Got rid of it, and all is fine. Read the reviews, I wish I had. Something there isn't playing well with others!!
User Rating: 9/10
Good product overallby - February 12, 2003
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You guys just look like kids. "In my computer Norton crashed...", "In my PC it slows down...? In MY, MY, MY? If you install this software in various (say 100) different home/office systems, you will notice that Norton deserves a good overall rate. I'm not biased at Symantec or whatever company. If McAfee is better, I use it, if not I use the best at the moment. I've changed many times from these companies. McAfee is very good at repairing files affected while Norton just deletes some important files. However, McAfee does not catch as much viruses as Norton and you can see the computer hang in real time scans. I?m telling about using these softwares at the extreme minimum requirements. Put it up on brand new PCs and the results are better but not amazing. You can feel the same slow downs. Install several Antivirus solutions on many machines ranging from the minimum specs to the high-end ones and you will note that the effectiveness of Norton is slightly better. Yeah, the support really sucks and the scan time is slow. Moreover, when you right-click on a file, it takes years to show the menu up. But the high virus catch rate and daily updates compensate it. So, just try the free version on many PCs and make a decent, professional opinion instead of blaming McAfee, Norton, or whatever in the first use.
User Rating: 2/10
Driver does not loadby - February 6, 2003
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Four times, since NAV 2003 was installed last month, NAV did not load. Following Symantec' support website advice, I uninstalled and reinstalled, only to have the same problem one week later. I have been using NAV and SystemWorks for many years. This is the first major problem.
User Rating: 6/10
Only worse AV protection is McAfeeby - February 3, 2003
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I'll stick with my FREE AVG thanks, from www.grisoft.com I have seen AVG save many systems that ran Norton, and Norton just doesnt cut it.
User Rating: 9/10
Better than Mcafee or PC-Cillin with stopping virusesby - February 3, 2003
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I currently use all three AV software programs. My main, cheerished computer has Norton 2003(Because I love my machine), and the other AV programs are on my old computers. I have seen the difference with Norton vs its competition and would stay with Norton AV. Also, the Norton firewall is very good, just need to have a good amount of memory to run full time.
User Rating: 7/10
Symantec Got Greedyby - January 26, 2003
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Used Norton's stuff since DOS. It works well on my systems (Win 98, ME & XP Home). However, since 2001 virus renewals have shot up from $3.95 annually to $24.95. Tech support is inadequate, ineffective, painful and slow (definitely not of the old Norton caliber), and the free online support is slowly disappearing in lieu of paid support. Bottom line, Symantec is providing less product and support while charging more for both. Time to look elsewhere. I don?t support greed.
User Rating: 9/10
Much Better Than Mcafeeby - January 24, 2003
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Mcafee sucks compared to this it does slow down your computer more but mcafee left 10 virus on my computer norton detected them and deleted them mcafee didn't even find them.
User Rating: 10/10
Stay up with the timesby - January 21, 2003
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Why are people using NAV 2003 with Windows 98/ME and other past operating systems? Stick with the AV program that came with your system or buy something you know works like NAV 2000 ($2.00 on Ebay). We all know Win98 and older OSes are unstable so don't be shocked when NAV hoses them up more. I'm not saying to go out and purchase M$'s newest OS (not when you can just download it for free) but new software and outdated software usually don't play well together. And for you AOL users, use a different ISP! Nobody wants to work with AOL's proprietary software, including Symantec. AOL needs to come out with their own garbage AV program to go along with their garbage email client. And for those of you who want to multi-task while NAV is scannig your machine, just don't do it. Let it run when you go to bed or something. And if you don't like all the problems it gives you a month after it's release then wait a few months until the bugs are worked out or you WILL have problems, ALL software has bugs when it's released, thats' the way it goes. I agree that Symantec's tech support is horrid and it's not fair that NAV 2003 gives people problems but what software doesn't? Look at any AV reviews and you'll more than NAV 2003 has. This is excellent software when used the right way and when compared to reviews of similar products.
User Rating: 5/10
Upset by Nortonby - January 21, 2003
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After installing the Norton Anti-virus 2003, my CD writer cannot read any disc. It does read CD rewritable and burn CD properly. It just create a big problem for all user.
User Rating: 1/10
xp problemby - January 16, 2003
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norton 2002 and XP seem to hate each other. I cannot update definitions...system scan...and am having some mini dump memory problems...since my update of 2002...norton support is terrible
User Rating: 6/10
If you have Windows XP, don't use!by - January 15, 2003
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Tried to install NAV 2003 on a new machine with XP and ended up having to reinstall the operating system. In ten years of owning PC's, I have never had this experience installing a piece of software.
User Rating: 3/10
It f*cked up my system too!!!by - January 13, 2003
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Dear people, BEWARE!!! I was quietly surfing the net, looking for some info on computer parts. When trying to open a tech. spec. file in Word-format Noron 'detected' a script-virus. So, I thought "Clicking OK should do it for now" Well, you know what: system hung and as I rebooted I remembered I was working on another text file in Word. Usually Word will recover most of the file when a "Blue Screen of Death" crosses your path, but in this case it didn't. This wasn't the best part yet: immediatly after rebooting I got a registry error from Windows, asking me to restore a previous copy. Okay, not all that bad you think, but now it turns out I CAN'T UNINSTAAL NORTON USING THE UNINSTALLER ANYMORE!!! Ahrggg, thanks a lot, ANTI-virus morans...
User Rating: 6/10
Slows down my top of the line computerby - January 12, 2003
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I have a top of the line computer p2.4 2 gb rambus geforce 4 4600 and NAV 2003 slows down my computer very very noticably and my computer has nothing but games on it. Enough said.
User Rating: 2/10
Bugs galore!by - January 2, 2003
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I had a hard time installing NAV 2003 on Windows 98, having to edit the registry to get the program to even start. Then every time I reistalled NAV, I would have to edit the registry again. Then I would get the "R6025 runtime error!" whenever I tried to run Auto-Protect. After several hours, Symantec solutions have not fixed the problem yet.
User Rating: 5/10
Slow and clumsyby - December 31, 2002
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I have switched to: http://www.nod32.com/products/products.htm McAfee is the worst in my opinion
User Rating: 1/10
It kills your registry everytimeby - December 29, 2002
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I'm running a ABIT KR7V, 512MB RAM, 60G HD, Nvidia TI2000, SB Audigy. Everytime I have installed a NORTON AV product, the registry takes a beating. Have not been able to troubleshoot were it got clobbered. Everytime I start my PC (XP Pro), it recovers my registry from a corrupted file. I've been through this nonsense twice. I DO NOT recommend Norton with Windows XP. With Other OS's ok.
User Rating: 10/10
Great prouduct, integrates wellby - December 25, 2002
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This is a great prouduct, I replaced mcaffee 7.0 with it and it is sooo much better. I recomend it to anyone looking for integration and reliability.
User Rating: 5/10
Terrible support, downloadingby - December 24, 2002
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Downloads don't finish completely, no support, not worth the effort for a product that is not any better than other products.
User Rating: 10/10
Greatest Antivirus Software!by - December 17, 2002
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I have been using McAfee VirusScan 5.21 for a long time and I trusted it very much. It scans downloaded files before download and system scans are fast. VShield protected me from all the viruses and I admired the free updates. It was just so perfect. Recently, I upgraded my computer to Windows XP and that version of McAfee VirusScan wasn't compatible with Windows XP. I had to uninstall it. But there was a fatal error and I was frustrated. I had to do manual uninstall to completely remove it from my the system. I tried using McAfee VirusScan 4.5.1 for a while but system scan was such a lazy thing after I updated the Virus Definition Files (DAT). I tried using McAfee VirusScan 7 demo but there was another problem. That's when I turned to Norton Antivirus. It was the most perfect antivirus software! It has comprehensive features and great auto-protect. It even had the Bloodhound heuristics that can protect my computer from new viruses! It included everything including quarantine. I loved LiveUpdate. It updates everything. I even had 381 days of subscription days! I like paying about $3 each year for updates because it's the inexpensive way to perfection. I love Norton Antivirus 2003. I used to like Mcafee and didn't like Norotn but now I have tried both AV softwares and now I declare that Norton Antivirus is better than McAfee VirusScan!
User Rating: 3/10
Not good for gamesby - December 15, 2002
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Kills javascript in windows xp pro, also i have the problem where games always minmize to taskbar so i also have to kill ccApp.exe.
User Rating: 9/10
Works Great but is a system resource hogby - December 15, 2002
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I love all Norton's produts but this here is not worth upgradeing to trush me. I have 2 computers 1 is a Gateway p2 400mhz running win98se and i just bought a new gateway p4 3ghz 1gig of ddr ram and with the same progrmas in both computer my 400mhz comp out runs my brand new one so if you are like me speed is whut counts dont bother upgrading cause it is slower that 2002 so stick with 2002 until they improve
User Rating: 4/10
Not free for a yearby - December 12, 2002
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When i was down loading it, the comment was that i was covered until next year, but i have had a message saying it has run out
User Rating: 8/10
What does CCAPP.exe do?by - December 11, 2002
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CCAPP.exe flashes a mysterious window in the lower left corner of the screen. What is it doing? As suggested I may dump this and go back to 2002. When you disable CCApp.exe it won't fetch my e-mail.
User Rating: 8/10
Great product...if you are smart enough to use it.by - December 8, 2002
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Stable and reliable. Has found everything ever thrown at it.
User Rating: 6/10
Want to play games? Do NOT install this!by - December 7, 2002
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I've been a long user of Norton's products and I was very much anticipating the 2003 version of Antivirus. I installed it on my Windows XP Professional and everything seemed dandy. That was until I started my favorite game Global Operations and Unreal Tournament 2003. I've had 70+ FPS in both games with all details maxed out. Suddently, after installing Norton Antivirus 2003, the games become EXTREMELY choppy and stutters like hell. I wonder what it was and I recalled I had not installed anything but Norton Antivirus 2003. So I deleted it, restarted the computer and voilā - everything was smooth again. Nope, I'll wait for a MAJOR patch to fix this. In the mean time, I'll go back to 2002.
User Rating: 3/10
NAV2003 and Home XP SP-1by - December 7, 2002
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My new gateway computer came loaded with NAV2003 and XP SP-1. When I enable Norton AutoProtect, I could no longer turn off or restart the computer. If I turn off autoprotect and take it out of my autostart list (ccApp), then the turn off button and the restart button work fine under the start menu. Unless I find a solution, I'll have to replace NAV2003 with another product which I can actually run on my system.
User Rating: 5/10
Major Upgrade Headacheby - December 6, 2002
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I am a long time Norton user and have always been happy with it. As I was planning to upgrade my computer to Windows XP from Windows 98SE, I did my research and found that I needed to upgrade my Norton AV2001 to the latest version. I did that prior to the upgrade to XP, but had so many problems and so little help from Symantec. The upgrade wouldn't function and I thought it was Windows fault, so I called Microsoft. They were real helpful and helped me get my system up and running again, after completely erasing any mention of Symantec products and deleting registry keys. Very poor design. It is much slower than the older versions and not as customizable. I do like the scanning of outgoing mail and it does catch any incoming viruses, but if I had to do it over again I may have tried a different product.
User Rating: 10/10
The Best Antivirus Software On Earthby - December 5, 2002
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Friends,beginners, Programmers...please obtain this Antivirus software for which you won't feel sorry for yourself.I tried Macfee,Panda etc and all i could find in common is that they can't detect the hidden virus.I tested files for myself in which each were infected with some virus and came to a conclusion that NAV 2003 can detect all viruses and clean them....infact quarantine them.But the other Antivirus softwares....sucks... ! Installed NAV 2003 on Win XP/Win ME/Win 98/Win Pro and guess what..the results are prefect and working..So my last advice for a better protection against viruses is to obtain a Antivirus Software by name which rules...that is ofcourse is Norton Antivurs 2003
User Rating: 10/10
Awesome product. Saved me many timesby - December 2, 2002
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Norton Antivirus is undisputedly the best antivirus software period!
User Rating: 3/10
I've had enough Nortonby - December 2, 2002
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With about 50 individual computers to monitor, all running Norton, I've had enough with the latest versions. We've tried downloading new software, which didn't work. We went out and bought Norton 2003 Professional Antivirus, and incoming email protection needs to be disabled in order to receive email. No help from Norton, and we refuse to pay for telephone support. There is no need for this. So in the end, I'm looking intently at other antivirus software packages so when subscriptions expire, I will begin the switch. Maybe it's time Norton stops with all the "bells and whistles" and gets back to good old common, every day programming that is released without the glitches.
User Rating: 6/10
Dissapointing !by - December 1, 2002
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I have been NOD32 user for years, and recently had to do a college IT assignment on Anti-Virus solutions. I decided to include, in the range of four products, 'Norton AntiVirus', I was surprised and most dissapointed at the sheer length of time it took to scan and check the system .... and the resources it used up on WIN98, 2000 and XP were very high compared to NOD and E-scan (another program tested by me). I decided to have a look at NOD's website, WOW..... it seems that C-Net loves to trash NOD ??? I think all interested users should go to NOD's site and do some REAL reading !!
User Rating: 7/10
Great program if it DIDN'T EAT WINDOWS XPby - November 29, 2002
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Okay, it's effective, it's simple, it's easy, but it screwed up my computer. I thought that's what I was PREVENTING by getting this. Switched to McAfee. Never had a problem since. Take it from me, NAV is worse than the viruses you're protected from.
User Rating: 7/10
Works properly but Symantec sucksby - November 23, 2002
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Sym should test & finish their products before they start selling it. E-mail scanning causes probs in combination with a dial-up internet account because Outlook (Express) hangs up before NAV has scanned the attachment. Furthermore Symantec (at least, here in the Netherlands) can almost not be contacted by phone, and if you finaly succeed somehow, you get stupid answers. The program is Ok, if it works and if you configure it right. Symantec sucks big time. They behave a bit like MS, I think.
User Rating: 4/10
Many reboots win98by - November 17, 2002
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I've installed nav2003 under win98 but so far i had to make many restarts. Always the error was the ccapp file attached to nav. It conflicts with explorer and some Java supported sites. I'm going back to nav 2002.
User Rating: 8/10
just get itby - November 13, 2002
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maybe there is better, but isn'nt something always better afterward ?sales etc.. it does slow down stuff,hint keep your registry clean so that the bulk of it can move around. the piece of,mind to point and click is worth it stop the whinnig try removing stuff thats cheap.
User Rating: 5/10
NAV 2003 + later DirectX update is a no-no!by - November 12, 2002
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I had NAV 2003 installed, (on a recently wiped and reconfigured PC), and then installed a "Reader Rabbit" package for my son. This insisted on installing DirectX (7 ?). Everything is OK until the next reboot, when NAV says that it settings have been changed, possibly by a virus, and tells me I should reboot. There follows an endless loop I can only exit by deinstalling NAV (long job). After several reloads of WinME from a CDROM image, and checking my laptop, I found out that these problems can be solved by updating to DirectX 8.1 before installing either of NAV or Reader Rabbit. Apart from this, I'm very happy so far.
User Rating: 7/10
they should call it antivirus.virus.klez.2003by - November 11, 2002
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First of all, it eats your system resources. It will crash with explorer.exe. ccapp.exe always crashes !!! after standby it can cause problems.
User Rating: 4/10
Slowed my XP system to a crawl.by - November 11, 2002
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...so I thought there must be something better. I checked out the Virus Bulletin (virusbtn.com), mentioned in Cnet's review of Norton as a source... found out Cnet's review tells 1/2 of the story! Norton "passed the 3 most recent tests" sure, but it FAILED 6 past tests before that. I tried "Eset" based on the bulletin and I love it. Fast and stable.
User Rating: 4/10
After 4 days of effort, it wouldn't scan files in W2K without crashing.by - November 11, 2002
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Tech. support means simply getting pointed to tech. memos, and when they don't fix the problem, getting pointed to them again. Phone number is never answered, recorded msg cites "high volume of calls."
User Rating: 8/10
Slow down you system!by - November 7, 2002
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If you wan't this program, you need a lot of power. If you wan't to run programs who takes a lot of ressources, don't use Norton AntiVirus. This program just take too many ressources and you will need to disable it. What kind of security will you then have?
User Rating: 1/10
If you care about your computer, keep Norton away.by - November 5, 2002
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NAV 2003 threw up some nonsense installation error and it crashed everytime I shutdown. I had it running on my XP Home machine for 2 days. Ever since I uninstalled it, I get this error message looking for a Norton file when my computer starts up.
User Rating: 4/10
2002 was ok, 2003 is a disasterby - November 5, 2002
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2003 version impossible to install under WinXP. This is only for engineers.
User Rating: 5/10
is it worth the problems?by - November 4, 2002
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installed nis 2003 and my favorite online games will not work. i uninstalled nis and the games worked fine, so i think that narrows the problem down to norton. also cannot get liveupdate to complete the nis security updates...maybe that's part of the problem...but i haven't heard back from symantec yet so i don't know. at this point i'm willing to try another product and would like my money back.
User Rating: 1/10
Sucks; cannot get it to runby - November 4, 2002
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Installed it on a Thursday. Worked fine until it suddenly crashed. Tried to uninstall and reload. Virtually impossible to uninstall. Had to reload Windows XP at one point (fortunately without losing data). Virtually no tech support. I used to like Symantec products but no more. This product is far from ready for consumer sales.
User Rating: 1/10
error #1004,1 unable to execute before or after recommended by symantecby - November 2, 2002
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last Norton software to purchase
User Rating: 6/10
Explorer.exe and others systems crashby - November 2, 2002
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I have NAV2k3 on 4 machines here at work. WinXP Pro, Win98, Win 95, And a WinME system.(PC Repair Tech so I use each system to troublshoot customers PC's) On the XP Pro machine andthe 98 machine they seem to run 2k3 just fine. Under WinME I have found it to corrupt Explorer.exe as well as jscript.exe (Java) Unistalling it and extracting said files fixed the errors.ReInstalling 2k3 and same problems. Prosses of elemination.....2k3 was at fault. I highly recommend Norton products, But not NAV2k3 under ME
And why is it anytime there is a Norton review,There is always an employee raiving about it? (I.E. PK Post above)
User Rating: 1/10
Better go for McAfeeby - November 1, 2002
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This is the worst AV. Had thought there would be improvement in performace but... Instead not only slow but also slows down your PC. Go for McAfee... Symantec sucks
User Rating: 1/10
Auntie Virusby - November 1, 2002
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Downloaded the trial version, never was able to run it to completely scan my computer, it would either lock up, display the BSOD, or spontaneously reboot. After fighting it for 4 days and not getting any response from Symantec, I ended up reformatting my hard drive. Will not reinstall this product, which is the Auntie of all viruses. Might look at McAfee.
User Rating: 2/10
Best utility to make your system go nuts...by - October 30, 2002
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Lots of resources eaten up. Best to run AV while you sleep if you have a 30+ gig hd
User Rating: 2/10
2003 Must be a Beta versionby - October 29, 2002
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If you have Windows 98 avoid this for now. It has MAJOR installation problems for which they have not found a cure. Just go to their web site and search "R6025" and you'll see what I mean.
User Rating: 9/10
100% Dead-On Protectionby - October 29, 2002
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While attempting to 'clean up' my HD I inadvertently erased McAfee VScan,then was attacked by Klez, which horrifically infected my e-mail. Purchased boxed version of NAV2003 - it thoroughly cleaned my machine, and now watches over me! Easy to use and worth every penny.
User Rating: 1/10
dogs vomitby - October 28, 2002
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this is the worst I have seen from symantec,all of nortons antivirus have been bad, but this has got to be the worst antivirus scanner that they have put out. Slowed my system down to a crawl(amd 2000 256mg ddr).
User Rating: 3/10
Eats system alive, worse than virus.by - October 27, 2002
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The probgram loads way more than it should, slows system. When I load it my applications, especially DVD player don't respond correctly. Norton tech support said to unintall it and all my applications, then reinstall Norton first. It didn't work what a wasted weekend. The next weekend I had to format my drive and reload the OS to get rid of the afternath of Norton. What a piece of X!X@. I'll never let anything Norton near my PC again. It was harder to remove than any virus I've been infected with.
User Rating: 6/10
Breaks Video Capture/TV Card Featuresby - October 25, 2002
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I've always been a loyal NAV customer but NAV 2003 needs some polishing. Great for stopping virus'. An added feature is if you have a TV tuner card from AverMedia it will randomly change channels. A bonus is it also locks up 3d games. Backing off to NAV 2002 solves the problem as does killing ccapp.exe. Check google groups and search for ccapp.exe and nav 2003. Symantec tech support has a form e-mail that basically says we can't duplicate.
User Rating: 1/10
Their own app note says they don't know why it doesn't workby - October 23, 2002
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Check thier answere to why it doesn't work after you install it. It says, "we don't know why", maybe they should fix it before selling it. !!! Waste of MY TIME!!!!
User Rating: 5/10
turns itself off and reists the online "fixes"by - October 22, 2002
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NAV 2003 has problems. Two different copies I purchased had the same problem-auto protect will not stay enabled and their "fixes" will not stay fixed. I find it outrageous that they want $29.95 to help you solve what is their software problem.
User Rating: 7/10
One of the best AVby - October 21, 2002
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It's probably the best. Has some bugs. WIndows xp can't restart or shutdown or log off when Norton is running. But it is stabel and catches viruses perfectly.
User Rating: 7/10
system lockupsby - October 20, 2002
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Once I installed norton system works 2003 in on my Window ME system, I could not play any games the process ccapp conflicted with gamespy and locked up system also. bleh! reloaded norton system works 2002.
User Rating: 8/10
Perfect Scanning...Speed Sucks !by - October 20, 2002
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the best in market for keeping viruses off ur comp as long as u can endure the painfully slow scanning
hogs the CPU resourses for sure ! one cant have it all ...right ?
User Rating: 8/10
Great scanner, wee bit bloatedby - October 18, 2002
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Its as good as previous scanners of NAV versions. I like the added features but its a bit bloating on resources .. yet, everythings a trade-off. I will keep it!
User Rating: 4/10
Administrators' nightmareby - October 17, 2002
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By default, NAV does not allow WIN2K domain users with restricted access rights to install updates. Hence, domain users with notebook PCs cannot update their virus definitions while on the road. It is also not practical to give these users administrative rights. It is an administrators' nightmare to tweak NAV default settings for all those road warriors so that their notebook PCs can update virus definitions with domain users rights.
User Rating: 8/10
Great checker but slowby - October 13, 2002
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It finds all viruses that I have ever recived, and does a great job of remvoing them, but its reall slow, still if u let it run once a week while you eat dinner, then it will help you.
User Rating: 1/10
Slow and error proneby - October 13, 2002
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I've used a lot of AV products including norton in the past. The last few versions, inclucing this one, are down right buggy and a pain to keep updated. I cannot recommend this.
User Rating: 1/10
WORST A/V EVER!!by - October 13, 2002
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Oh man. I'm so unfuriated at Norton for releasing this monstrous piece of garbage. Stick with NAV2002. I experienced literally a dozen problems with NAV2003.
User Rating: 6/10
Installed this and DirectX games stopped workingby - October 10, 2002
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I installed Norton AntiVirus 2003 as part of Norton Internet Security 2003 and immediately noticed that I could not get any fullscreen DirectX/Direct3D programs to run. They would always minimize. I could run a game if I switched my desktop resolution and color depth to match what the game used but that was annoying. I could also kill ccApp.exe but that broke both NAV and Norton Firewall. Finally I just uninstalled NAV 2003 and went back to NAV 2002 and all was well. Do not get this product, its not worth the hassle.
User Rating: 3/10
resource hog. glitchyby - October 10, 2002
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I downloaded from their website prepaid. did the smooth install. went back online ,got the latest update. ran a scan , found the old quarintine file with 7 klezH copies in it. it had slipped thru the 2000 and I. I fired it up after the fact. klez ate it. this is supposed to nail it. the trial copy I had did. It defaulted to auto update and about 1/2 hour into running it my firewall prompted me for update for 2003. yes i clicked. I checked the traffic log on my sygate pro, it didn't go to norton. It was trying to download a dialer from a X site. No more auto update. I recorded and submitted that. zilch so far. the client sharing thing it runs, and all the data it logs makes it slow. It goes to sleep(auto protect off) a string of 50 emails overloadsit. it shorts out with an error message. Im not sure if refunds are available with a downloaded product or an upgrade. I fought the klez myself. that was fun but it wrecked my sword for a while. slow is better than that.
User Rating: 7/10
very good but VirusScan is better this time aroundby - October 8, 2002
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Do anyone here know what is the final version number of NAV2003 is it 9.00.?? . What is the last two digit for this version Thanks
User Rating: 8/10
overall.....pretty goodby - October 7, 2002
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Is as others have said, pretty slow but other than that this program is perfect. Has everything you could want and is easy to use for beginners as well as being advanced enough for the more experienced user.
User Rating: 5/10
ccreg.dat error message with Meby - October 7, 2002
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After installation, I got ther error message refering ccreg.dat cannot be inported. I follwed the online documentation to correct this error message, but it did not work. I still have the error message and my anti virus protection is not able to function. Any help would be appreciated.... Im using WinMe, IE 6.0, 128MBRam P111 450MHz Proc. Karl
User Rating: 9/10
The best AntiVirus programby - October 6, 2002
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Norton AV 2003 (and 2002) is the best antivirus program ever made. Just the last few days, since Bugbear appeared, I've recommended this to a lot of people. Some of them used Kaspersky but bought AV2003 as soon as they realized that Kaspersky couldn't help them. You can always try the trial version before buying it, but I'm quite sure that you will like it
User Rating: 3/10
Messes with the registry on Windows 98by - October 6, 2002
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On installation, an error: "A settings violation has been detected. The security settings have been tampered with...(1004,1)." Norton's website solutions include (1) restarting or (2) editing the registry. Also, clean booting, deleting temp files. None work; the error message still appears. After many e-mails to customer support, Norton finally admitted there is a bug in the program and no solution. Many users have the same complaint on Norton's website, but customer support keeps referring them to the same two solutions--and endless cycle of problems. I had to return the program to the store and now my registry is screwed up, even after restoring it to the original backed up copy. It keeps referring to Norton driver files, and the program is already uninstalled from my machine. I have used Norton for many years, so I am shocked by this experience. I bought McAfee and it installed with no problem at all.
User Rating: 1/10
Bug-ridden!! Look up 4002, 522by - October 6, 2002
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Huge mistake buying this! Failed to install properly on W98. Threw up "Ccapp's performed illegal op in Kernel32.dll Auto-protect doesn't work, emails are inaccessible and a visit to their site shows loads of users have experienced this problem and that their solutions simply don't work. I'm now without antivirus protection since it deinstalled Antivirus 2001 first! I'm really cheesed off!!
User Rating: 1/10
Cannot installby - October 6, 2002
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I have tried multiple times to install 2003 after having great success with 2001 and it ends up uninstalling the wrong program!! To want to change me to cope with a problem in their program is just adding insult. DO NOT try to install 2003 if you have 2001 running on your system.
User Rating: 3/10
Bad dealby - October 5, 2002
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Paid for Norton, Had a problem Norton said I need to fix it. I'm so tired of paying for a program I need to fix. I can not tell my coustmers that. I now have McAfee on line.
User Rating: 6/10
Will not start after installationby - October 5, 2002
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After installing NAV 2003 per the instructions, it will not start. Norton is aware of this but has no timeline for solution
User Rating: 7/10
Has Problemsby - October 5, 2002
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I installed after removing a prior version. I now have to manually apply updates. The "support" I've received has been minimal. If Symantec doesn't get it together, this will be my last purchase.
User Rating: 9/10
An industry standardby - October 4, 2002
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I've used Norton Anti-virus since I've owned a computer (over 10 years) and never had a problem.
User Rating: 7/10
Good scanner but too slow!!by - October 3, 2002
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Its a good scanner but the only and a very crucial drawback is that it takes up almost all of the system resources while scanning and slows down the fastest CPU. I would like to run the scanner everyday but I can't afford to cuz it slows down my system.
User Rating: 4/10
Cnet should change its name to Symantecby - October 2, 2002
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The reviews are always bias for Symantec products. Although you rate Mcafee editor's choice you give it the same 8 of 10 as Norton. All other products are cut up and you continue to recommend Norton. I smell complete bias, bias, and bias and this is why Symantec's update service is with CNET. Its time you compared apples to apples. People advertising and editorials are not separate. Reviews are alias for propaganda.
User Rating: 1/10
Good Luck! Technical Support Run-aroundby - October 2, 2002
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I and thousands of others listed on Symantec's site cannot even get NAV 2003 to run. Error 1004 states "an unauthorized program has changed NAV settting and recommends restarting to change them back". This a never ending loop and none of Symantec's fixes work. Symantec's technical support advise is like a broken record, telling you to "Try the fixes again and again"?! So far NAV 2003 seems to be a big flop!!!!!!!!!!
User Rating: 1/10
many problems by many usersby - September 30, 2002
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This program has been a nightmare for many users trying to install it, over 180 postings for help with some serious problems caused by install attempts and 4 days behind in online help. POOR tech support. Or pay $29.95/$3 hour for phone support? Outrageous! Pay to get buggy program to install and work? Highway robbery!
User Rating: 1/10
Won't uninstallby - September 26, 2002
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After spending my cash on this so called "software", this i slowed my system way down (Athlon XP 1500+ 512mg RAM WinXp Pro) I decide to uinstall it, to my suprise its gave me a error saying can't uninstall, I then tried to reinstall it the same erro pop up. I also don't think I'll spending money on tech support to try to uninstal a software i don't wont. Symantec is sinking lower each release.
User Rating: 1/10
Once a Norton user currently McAfeeby - September 24, 2002
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Well, Well its the Slowest Av after all. Virus detection rate too less than McAfee can and no XP theme support. It consumes 5% of ur system while McAfee only 3% even when McAfee Firewall is running. It sucks, BETTER MOVE TO MCAFEE. Goodbye Norton....
User Rating: 4/10
Slow scanning, discontinued virus supportby - September 22, 2002
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Norton AV 2003's scanner is now so very slow that it is almost unuseable. Who has so much time available to do such a time consuming scan? Lack of new features is apalling, especially for AOL users like myself. Worst of all, Symantec recently discontinued their excellent online Virus Help Support Forum, and now offer no online help at all in removing viruses! And the phone support fee for help with virus problems is an outrageous $69.95, NOT the $29 fee that you mention in your review. Product quality and especially service from Symantec are clearly going downhill. I can no longer recommend using any Symantec software.
User Rating: 1/10
SUCKS, Better stick to McAfeeby - September 20, 2002
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Its the poorest virus detector ever. I got D:'s partitioned deleted by a virus and still it can detect no viruses on my system even with the latest DAT files, SO I moved with MVS 7 pro. After installing McAfee VS 7 pro it caught the virus....JUST AMAZING. MVS is version 7 and NAV is 9, even though Norton is two version ahead Currently McAfee is leading.....Symantec BYE BYE
User Rating: 10/10
BEST AV Scanner Ever!by - September 20, 2002
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Norton AntiVirus aka NAV 2003 is much more intuitive than previous versions and has many useful options that really bring out the value of the product. However most customer do not realize they need those extra bells and whistles. NAV 2003 by itself with all options turned off except the AutoProtect feature will protect from any avenue a virus may use to try to infect your computer. By all means this product is better than all of the others as well as it has fantastic onlien support that is FREE. The price is very reasonable compared to the valuable proprietary information it protects from viruses. I beleive that NAV 2003 is far supperior to this years Editors Choice Award and that the consumers will realize that!
User Rating: 10/10
The result of 10 years of experience., and developmentby - September 20, 2002
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this product is built on one-decade symantec experience...., since norton antivirus 4.0 i m using this product.., and this edition is better han ever....,
User Rating: 5/10
stuck my systemby - September 19, 2002
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I use windows xp pro with amd2000 plus 1giga memory when i put norton Antivirus 2003 my computer stuck.
User Rating: 6/10
Email conflict with XP Proby - September 17, 2002
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Installed NAv2003 numerous times to try and get the emailscanning part of it to work. I only got it to work one time for a brief moment..it messed up again after a restart. It seems that NortonAntivirus2003 works well with everything exept WindowsXpPro. I love the new messenger feature, but I aslo want to view my email using outlook or a similar program. As soon as they fix this problem I'll go back to NAv2003..for now 2002 will do just fine.
User Rating: 3/10
flawed testingby - September 17, 2002
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I am not affiliated with any software company or antivirus company or testing company in any way. I do however work for an independent consumer action group and will be checking to see if my comment is indeed posted within "two to four business days" as stated in CNET's guidelines. Here's what the independendent antivirus testing authority Virus Bulletin had to say: "A little more rooting around the site revealed some heavily undisguised bias : CNET's summary of every AV product listed (a total of ten, from eight different vendors) ends with a strong recommendation of Norton AntiVirus over the product in question. The more cynical among us might wonder exactly how much Symantec forked out for such staunch loyalty." also check out: http://www.virusbtn.com/magazine/archives/200209/editorial.xml and http://www.nod32.com.au/nod32/awards/cnet_zdnet.htm smf http://www.virusbtn.com/news/latest_news/cnet.xml
User Rating: 5/10
START PROBLEM SOLVEDby - September 17, 2002
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Product seems decent, even if it doesn't start. I just installed it on a Win98 machine. Was able to start it from WindtowsExplorer, but not from desktop, system tray, or start menu. Turns out Symantec messed up the install proggie. Those links, (1.desktop, 2.system tray, 3.start menu) need to be reset to link to NAVW32.exe, not Cfgwiz.exe, like they are. Not sure how to reset the sytem tray link, but the desktop and start menu are easy to reset. Good luck
User Rating: 8/10
Messege the Norton and see what happensby - September 15, 2002
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this is a really great feature added onto the norton system, instant messege scan....this is good for people who are always downloading files from people and friends....it scans the file while downloadin.....this is a great feature, but if you don't download alot via AIM or Yahoo or MSN, then you really don;t need this, but this is a good upgrade
User Rating: 5/10
Product will not startby - September 15, 2002
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Something is wrong with this product in relation to a Windows 98 Operating System. I am having the same problem as _cozumel23 noted below. After installing the software on a clean boot, the product simply will NOT start. So, I can't say it's good or bad, it just won't start.
User Rating: 5/10
S-U-C-K-Sby - September 14, 2002
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It sucks windows resource like a pipe hose and degrades the OS performance drastically. If u're on a powerful machine, I still think you could use the extra power for better reasons. well... it sux, i'm no longer a norton customer and never will.
User Rating: 5/10
Won't install on single-user serverby - September 14, 2002
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Maybe it's a me thing, but I prefer to use Win2k server as my workstation OS; I'm not using any of it's server features (that's what *nix is for). AV2003 didn't even let me install, saying it's for workstations only. So far NAV is the *only* application I tried that does that. Sure as hell won't get the corporate edition just for one server which I am using as a workstation only. Seems they don't want my money. Ah well, their loss.
User Rating: 1/10
I wouldn't install it and would neither recommend it...by - September 13, 2002
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The slowest AV I have ever installed on my machine... It really slowed down my PC..After each scan I need to restart my pC beacuse it really slowed down my PC. Take MCAfee as your choice not this..
User Rating: 1/10
NEVER USE THIS PRODUCTby - September 13, 2002
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It sucks, Its the slowest AV ever. Poor technical support, Poor functioning product and neither good in cleaning infected files. I sware this is gonna slow down your PC. Go for McAfee VirusScan 7 Professional Edition. Even Cnet chooses McAfee VirusScan 7 Professional Edition rather than Norton 2003.
User Rating: 9/10
ITS A BETTER THAN THE BEST EVER MADE PRODUCT.by - September 13, 2002
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I like this product b'coz of its easy to use features as I am using it since last year.I have Norton 2002.I will highly recommend this product to everyone.
User Rating: 10/10
product will not startby - September 13, 2002
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Product: Norton AntiVirus 2003 Vendor: Retail Subscription Status: current Supported operating system: Windows 98 When I do this:: --Other-- I see this error message:: none After successfully installing the upgrade for NAV2003 (I had NAV2001 installed prior), I cannot open the program by clicking on desktop icon, or by right clicking and then clicking "open", or by selecting the NAV2003 program off the start-up menu. I have reinstalled several times. Check out their disscussion group for thoughts.
User Rating: 1/10
a huge headache....by - September 13, 2002
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during restart i receive an error.... security setting tampered with.... and i have seen about 20 people post on their website... and nothing from them has helped.... many complaints i have read.
User Rating: 1/10
enjoyed the digitalriver download site...not!!by - September 10, 2002
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I purchased online @ Norton and they sent me to digitalriver to d/l. That is where the fun began. 2 nights and I'm still trying to get my $50 software downloaded. Go to the store and get your copy.
User Rating: 7/10
Awesome, but not flawlessby - September 8, 2002
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I've found NAV 2003 to still be a pain over it's predissessor 2002. It still has problems with full intergration into windows xp professional, it conflicts with McAfee products, and the day i get it's email scanning engine working properly without it crippling my mail account, i just might go back to it. the best virus scanner on the market only if your not using xp pro.
User Rating: 10/10
The best anti-virus I have ever used.by - September 7, 2002
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So easy to use and understand. You don't need to be an "expert" to know how it works and what it is doing.
User Rating: 6/10
Bloated, utlimate crapby - September 6, 2002
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An antivirus does not have to look like a multimedia application, nor eating huge amounts of RAM and CPU cycles. Unfortunately it seems that Symantec will never learn and make every new release of ita AV worse and worse. Don't waste your time with it, you can find dozens of better software.
User Rating: 4/10
****************************** *****by - September 4, 2002
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******************************************************************
User Rating: 6/10
bad hunter, and slooowby - September 3, 2002
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First my NAV 2002 couldīt catch a acommon virus, i formatted my drive, ok nothing is perfect, its the first time, I thought... Now I made the upgrade to NAV 2003 and again.. Norton is very bad hunter, it is the worst!!! I donīt know how cnet rating, yes it is beautiful, friendly, and in theory with very good features but, doesnt work, in XP crash every time that you colse the OS, and use too many resources. F-secure made the miracle, cleaned my pc and im safe, finally. sorry for my english
User Rating: 6/10
Good scanner but slows down systemby - September 2, 2002
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Norton AV 2003 is a good scanner, but it's slow scanning and bloated interfact slow down even the fastest CPU. It's worth trying out, but there are better scanners on the market.
User Rating: 7/10
NAV does "NIL" to protect the common internet user (Since most are on AOL)!!!by - August 31, 2002
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NAV 2003, 2002, and all of it's predecessors do not do a single thing to benefit "AOL" users, except for being able to scan a file that has already been downloaded... The NAV people really ought to put some thought into making this program "able" to scan "AOL e-mail" and activity!!! I bought the 2002 version last year (thinking I was protecting myself) only to find that NAV doesn't support AOL in any way, shape, or form!!! It was a waste of my money, and the "2003" version does no more for AOL customers than it's predecessors! I have no more protection now, than I did prior to purchase of a "Norton" product... I do not recommend the purchase of this this program to the vast majority of american internet users, since 2 thirds of them are using "AOL", and Norton Anti-Virus has nothing to offer to an AOL user as far as "internet protection" is concerned!!! I would like my disk-space, and my money back!!!
User Rating: 9/10
Near perfect anti-virus solution.by - August 27, 2002
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I've used NAV for a long time and have had no trouble whatsoever. Install it, tweak the settings just a little, and leave it alone. It isn't supposed to be a hands-on piece of software. While the scans are a little slow overall, I've never had it NOT detect a virus.
User Rating: 9/10
Saves you from a lot of troublesby - August 26, 2002
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There were weeks where I had several infected emails and Norton AV found them all before they could do any harm. Pays off big time.
User Rating: 3/10
Resource Hugby - August 26, 2002
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I used this Norton AntiVirus 2003 and found it both frustrating and horrible ...it runs so slow as I have never seen a program run and eventually it freezes. I does a fairly good job of finding viruses that I ran the test on specific infected files. STAY AWAY FROM THIS IF YOU NEEED YOUR PC RUNNING AT ALL!
User Rating: 5/10
had better virus scansby - August 26, 2002
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the actual interface is more detailed but the details are not completely needed. i don't like it because it doesn't protect a computer from the higher problems, but for minor protection yeah i suggest it would work well.
User Rating: 8/10
Gave my system hell, until I finally got things sorted out.by - August 26, 2002
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Had a LOT of trouble with my system (Win 98+), after installing:: it "fought" with my defrag system, and still does some "weird" things from time to time..
User Rating: 9/10
It does what it says.by - August 25, 2002
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Overall is good. Misses the .ACE and other compression format in automatic and manual scans. Don't detect some .BAT viruses.
User Rating: 10/10
A dream AntiVirus Program! Does everything well and even more !!by - August 23, 2002
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A friend of mine installed NAV 2003, and I was "fooling around" with it, to very good impressions! Although I would prefer that NAV scan a bit faster and also scan zipped files, that's okay, considering the program's overall value. Me? I am forced to wait until NIS 2003 comes out soon, and the sooner the better. This is an upgrade I will gladly pay for!
User Rating: 4/10
Etrust 6.0by - August 23, 2002
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Checkout the new Etrust 6.0 with a whole bunch of new features, same stability and same lethality against ALL viruses that Norton can't fix.
User Rating: 10/10
The Best!!by - August 23, 2002
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I use XP-Home on a desk-top with Norton's 2002 and I don't even think about it! It accomplishes it's job excellently and absolutely No bother. They'll have to go some to beat-it!
User Rating: 6/10
Works alright, but....by - August 23, 2002
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It is a very large program that uses large amounts of system resources. Kaspersky Anti-Virus (AVP) is much faster, in my experience, more reliable, and uses far fewer system resources. I run some heavy numbers crunching applications on my system, so system resources are always at a premium. I do not allow anti-virus systems to run all the time, I scan only after I download items. I also do not use programs that allow viruses to automatically install on my system, such as IE and Outlook. AVP loads 5 times faster than Norton. Norton is #1 for only 1 reason, they spend big money advertising. AVP is the way to go.
User Rating: 10/10
A product I always recommendby - August 23, 2002
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I am a long time NAV user. I have found NAV to be reliable and easy to use. Along with the suite of Norton Utilities, I find these products indespensable.
User Rating: 6/10
Great, but don't Upgradeby - August 23, 2002
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A great piece of software if you're without virus protection. Definitely not worth the upgrade for current Norton users.
User Rating: 10/10
Company is VERY fast at responding to new virus'by - August 23, 2002
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Probably one of the most important and overlooked feature of a Virus Checker is how quickly the company responds when a new virus is released. A new virus can travel the globe and get to your computer in minutes. If you don't have an updated virus definition then you could easily get infected. Symantec, the makers of Norton AntiVirus, is DEFINITLY one of the FASTEST AND MOST RESPONSIVE COMPANIES OUT THERE. I HIGHLY RECOMMEND THEM OVER McAffe and others.
User Rating: 8/10
The odds are a little our way.by - August 22, 2002
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I became infected by a virus last week, NAV quickly detected the problem and removed all traces of the virus. I'm happy and it's not passed onto anyone else. You must be happy too. I do have problems with it running in the background.
User Rating: 1/10
Arrrghhh !!!!by - August 22, 2002
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Every year brings yet another release... More fun having your toe nails clipped with blunt shears
User Rating: 4/10
Still no single-user product for Windows serversby - August 22, 2002
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The most frustrating thing for me is that Symantec *still* does not offer an antivirus program that you can buy for a single Windows server machine (e.g., Win2K server). When asked about this, they say that they can sell you five licenses for the Corporate Edition, and that there is no way to just sell one, even if you have no need for the other four. When pressed further, they question the wisdom of running the Windows server versions, saying that they are "inappropriate." Honestly, my definition of inappropriate is trying to make your customers pay five times as much as they should for a single license; maybe it's just me.
User Rating: 3/10
Always having to Upgrade S U C K S!!by - August 22, 2002
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Was a Norton fan since Win 3.0. Always upgraded software with OS Upgrade, if needed--Until XP. Norton would not give a six month refund on a NAV sub when NAV 2000 would not work on XP.Booo!!!
User Rating: 2/10
poor tech supportby - August 22, 2002
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It is unfortunate that the tech support is so poor. Not only is it expensive I thin the one person they have doing tech support must only work part-time, or at least it seems that way. Our office runs several copies (all paid for, un fortunately) and if we ever have a problem we are pretty much on our own to fix it. I have sat over 2 hours on the phone on hold, and still no help. I will not upgrade to any newer versions (we have 2002), and will switch to another product as soon as our subscriptions run out.
User Rating: 9/10
Great product supportby - August 22, 2002
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Symantec has an excellent support site that provides free support. I've used both their knowledge bases and their online discussion forums on many occassions, and have always received a prompt, courteous reply. The product itself is also a slight improvement over previous versions. Hard to improve on something that was already great to begin with.
User Rating: 8/10
good, but...by - August 22, 2002
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nav is always good when it comes to anti-virus scanning... there's a reason it always stays at #1. however, why did they include im scanning? all of the major im programs already offer to pass files to nav when you download them anyway. i agree, the cost of upgrading isn't justified.
