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"Dropped the ball on Install for PC" on by davidemr
Pros: Have not gotten there yet. If you wait to buy, you will find the pros much sooner.
Cons: A few registry edits, a cleanup utility, several reinstalls, and almost 6.5 hours later until I got to open it for the first time.
Summary: If you have just spent a pretty penny on a CS3 application, be prepared to spend several more in time. The initial install of Adobe CS3 Web Premium, an upgrade from CS2, was a nightmare and very time consuming. The only relief throughout the process was finding hundreds! of users experiencing the same misery. Apparently Adobe failed to work out all the bugs with its install program. They decided instead to push the expense off on us the loyal and money-backed customer.
My advice is do NOT buy a CS3 product for PC until there is a fix for the installation app. The Adobe representative was very apologetic, informing me that an update is on the horizon. Wait for it. Your life will be saved hours of frustration and headache, especially if you have any Macromedia or Adobe products already running on your PC.
I know these reviews are typically for the software itself, but what can I review if I spent the last two evenings of my life trying to install. Today I am hopeful: I believe all the quirks are worked out... unless the updates I am running now uncover a new issue.
Again, save yourself some heartache and wait for a fix.
As for you Adobe, bad show... My disappointment runs deep but I need your tools. Enjoy the money I gave you, but do not do this again to your customers.
P.S. Get familiar with these phrases. If you are trying to install now, you will be seeing them a few times:
1. The Installer has insufficient privileges to modify the file...
2. Component Install Failure
3. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. -
"A terrible purchase." on by trompfy
Pros: Won't install probably
Cons: Crashes frequently
Summary: I bought this so I can do video editing, audio editing, photo editing, create webpages and logos for my websites but I couldn't even use it probably because it didn't even finish installing probably so I sent it back for a full refund but I wouldn't buy this because it is the worst software ever created by Adobe.
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"wicked crazy!!!!" on by nkgy
Pros: free. that's the best part!!!
Cons: not sure how to use anything...lol
Summary: installed in about 30 mins...now i need to start educating myself....
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"An Extremely Expensive Headache - Still Installing" on by missnxp
Pros: Don't Know Yet Because I'm Reinstalling It For The 3rd Time
Cons: Installation Takes Forever And Then You'll Probably Have To Reinstall It, Which Will Take Twice As Long. - Even A Fast Computer Doesn't Even Help.
Time Consuming, Expensive, And A Plain PainSummary: This Product Will Truly Test Your Patience - I Literally Left The First Disk (of Four Disks) Installing And Left For Work this Morning.
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"Frustration! CS3 apps won't start up!" on by wendysuedean61
Pros: Once CS3 was successfully installed (that was a nightmare) everything seemed to work fine for a number of months. However, last week none of the applications would start up. (A problem caused the program to stop working...) error message displays.
Cons: On the phone all day with technical support after CS3 abruptly stopped. I could not start up Flash 9. I was so irritated when Tech Support did not call me back that I had to write a letter to the Director of Customer Support at Adobe in San Jose.
Summary: As a die-hard fan of the other graphics suite (starts with a "C"), I have never really cared for any of Adobe's products on the PC or Mac. Installation take forever and start-up is excruciatingly slow. Executing the features requires so many additional steps. Need I mention how pricey Adobe software is. Version after version--I would ask myself, what has changed anyway?"
I was mortified when Adobe acquired Macromedia. Thank God I kept my Macromedia version of Flash 8. Unfortunately that won't help me with Flash animations I created in version 9. If I ever get version 9 working again, I am converting everything back to version 8.
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