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Entered CNET Catalog: 08/06/2004
SKU: 1297930SF
Manufacturer: Symantec Corporation
Manufacturer description
Symantec, the world leader in Internet security technology, provides a broad range of content and network security software and appliance solutions to individuals, enterprises and service providers. The company is a leading provider of client, gateway and server security solutions for virus protection, firewall and virtual private network, vulnerability management, intrusion detection, Internet content and e-mail filtering, and remote management technologies and security services to enterprises and service providers around the world.User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11
User Rating: 
10/10
Great Utility
Pros: Ease of use, excellent program stability
Cons: no issues to date
User Rating: 
1/10
Installation Nightmare - Try V-Com's Systemsuite Instead
Pros: I really can't think of any.
Cons: Difficult or Impossible to Install
User Rating: 
3/10
Not worth the money
Pros: Eliminates some windows errors
Cons: Worm protection disables files sharing
User Rating: 
9/10
Norton has never failed me
Pros: Easy to install, detects worms automatically and deletes them
Cons: It recommends you turn off window's firewall and use it instead
I'd never connect any pc which I happen to own to the internet without it. I just wouldn't feel safe.
It's a bit pricey, but your peace of mind is worth it.
Uninstalling any version of Norton is actually fast and easy, just go to Control Panel, then Add and remove programs, then select norton and liveupdate then click remove.
After restarting the computer, norton has been successfully uninstalled.
You'll never have a problem assuming you are using a licensed, legitimate copy of Norton.
User Rating: 
2/10
Don't bother
Pros: None that I know of
Cons: Screwed up my sound
User Rating: 2/10
Am in process of getting money back
Pros: Installed okay (not sure why you have select other components separately though)
Cons: 1. Would not start correctly 2. Tech support in India could not help 3. Difficult to un-install
The installation was fine but the product would not start up correctly after a re-boot. I had a few 'digital signature' errors and my virus definitions would not update pas 8/11/2004. I called tech support three times and un-installed and re-installed the product four times - I even re-installed XP after re-formatting the drive ... still no luck.
I am now in the process of trying to get my money back and will look for other anti-virus software, anybody got any suggestions?
User Rating: 
4/10
I switched to Avast
Pros: Norton seems to protect ok, liveupdate is good, autoscheduled scans good
Cons: Costs a lot compared to free, VERY ANNOYING popup you can't get rid of when the subscription runs out. Also very hard to delete from system if you want to.
User Rating: 4/10
Caused problems not there before. Horrible support.
Pros: My installation was normal....surprisingly.
Cons: 1. New licensing policy. 2. Bugs in the software. 3. Horrible support.
1. Was disappointed to see policy change reguarding license agreement for only one computer.
2. After installing (apparently normal installation) and then running system check and fix, I had problems every time I booted computer. During startup the "my documents" folder opens and remains open on the desktop. After I close it the startup cycle continues normally. This still happens every time I boot the computer.
3. Symantec support was very little help. First call (to India) agent asked me to repeat my name six times. Went down hill after that with no help at all. I then used email to convey my problem. I did receive technical help trying to manually check and delete possible corrupt files in my registry. All to no avail. Still have the problem. This after five email correspondences that took about a month in all.
4. System appears to actually run slower now than before installation.
After reading these reviews I am getting ready to return another NSW I got for my desktop computer.
User Rating: 2/10
Buy McAfee instead!
Pros: Absolutely none!
Cons: Worthless support, impossible installation, full of problems
ON a brand-new Dell (out of the box) I tried to install the NSW product. After installation and reboot, I was given the consistent error that Norton Autoprotect was disabled. When I tried to enable it, I received a coded error. I promptly went to Norton's support site and found the code. I followed every step one by one to "solve" the incident. Nothing helped.
I then broadened my search to the web and found little other information. AFter plunking down close to $100 for the professional package, I wasn't about to pay an additional $29.00 for phone support. I attempted to email tech support and never received a response.
Needless to say, Symantec has really dropped the ball with this product. I wrote a complaint on Planet Feedback with no response from Symantec.
I have since purchased McAfee Antivirus and other utilities. Norton is on my eternal fecal roster - I used to recommend their products to everyone in my "circle of influence", but never again. This product stinks!
User Rating: 1/10
100% Horrid and Disgusting from what used to be a good product
Pros: Absolutely NOTHING
Cons: Miserable install, uninstall defective, live-update defective, non ms-windows compliant usages
2005 versions take the cake. First of all IF one moves the default shortcuts folder "Norton SystemWorks" (should be titled "Norton SystemDoesntwork") from start menu-->programs to another folder - a NORMAL and STANDARD FEATURE that ms-WINDOWS allows from every version of Windows EVER made then
version 2005 live update will fail. Moreover the anti-virus programs will fail on system start with nasty messages about needing to uninstall and reinstall.
Second, for upgraders especially from the almost equally horrid 2004 versions, The 2004 uninstall FAILS to properly and fully uninstall the product (I deliberately let my subscription run out to get full usage of it since Norton renewals take place on day of renewal thereby effectively screwing a purchaser out of remaining time for exisiting renewal period). That failure to fully uninstall leaves registry settings that indicate to live update that subscription services are expired. Upon attempting to update 2005, you get messages regarding expired subscription, yet when you verify with Norton "Doesntworks" web site, your license is current.... Until you manually remove the leftover crap the 2004 uninstall failed to, this situation will not resolve.
Anybody using 2005 and willing to live with the ridiculous and non-compliant to ms-windows normal usage by not allowing any user to organize the folders in start-menu.programs is a fool for not pursuing alternative products from zone alarm, trend lines (pc-cillin), mcaffee, computer associates. The idiots at Symantec do not see this restriction as a problem and challenged me to prove to them this was not a non-compliant to ms-windows usage standard. The best result and message to send Norton is simply stop using your product and hopefully enjoy news of unemployment lines of former Norton developers and management if you already have a version and instead competitive upgrade to a ms-windows compliant product alternate.
Not to mention that other evaluations of Zone Alarm and pc-cillon have superior ratings as well. McAfee is not as bad as Norton, but their software is an unprofessional install in that a user cannot specify the destination location but they too like Norton make manual update a major pain. And I for one, do not want nor allow any software to blindly update in the background. Instead I want to manually downloaded updates, preferably an exe that can be run after the download completes. Norton in version 2005, attempts to turn on the auto-update EVERY darn time you run live-update - ANOTHER MAJOR NUISANCE -- from idiot programmers who a trying to foist their version of how you should run YOUR computer on you. McAffee requires you to manually download three or more files, manually stop the product, move files, and restart. The OLD Norton was great, download an update exe and run it - simple, effective, convenient --- and effectively GONE from version 2005.
User Rating: 9/10
norton systemworks
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norton systemworks 2005
