"Do Not Buy-make sure you read this!!!"
Pros
Looks really nice
Cons
they keep breaking-abismal customer sevice
Summary
We bought this stereo for our son for Christmas-two months later speakers do not work(muffled). Tried on line help, tried customer service help(stay on hold for over an hour!)-they wanted us to pay to send it to their service center. We took it back to store and ... Read full review
We bought this stereo for our son for Christmas-two months later speakers do not work(muffled). Tried on line help, tried customer service help(stay on hold for over an hour!)-they wanted us to pay to send it to their service center. We took it back to store and they gave us a new one. We called Sony and purchased an extended warranty. Within a few months the cassette deck wouldn't open (son uses cd's, but it still broke)-Went thru Sony's horrendous cutomer service and found a local (30 miles away) service cneter and brought it to them. Six months later, I still do not have a stereo. Scott their national customer service manager was rude and unhelpful. Needless to say we are still trying to get our sons stereo back. BEWARE-Do Not Purchase from Sony if you hate customer service nightmares!!!!!!!!!!!!!!!