- Average user rating: 4.0 stars out of 40 reviews Back to product review
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2 out of 3 people found this review helpful
1.0 stars
"Something DENON customers should be aware of...."
Summary: I copied the following Directly from DENON's Website: >>WARNING TO VALUED CONSUMERS: The warranty on DENON Electronics products is NOT VALID if the products have been purchased from an unauthorized dealer/on-line E-tailer or if the original factory serial number has been removed, defaced or replaced in any way. Recently DENON Electronics has become aware of numerous instances in which such serial number tampering has occurred. Unauthorized dealers/on-line E-tailers and/or their suppliers frequently alter the serial numbers in an effort to prevent manufacturers from tracing the supplier source. DENON Electronics sell products through authorized retail and on-line channels to insure that consumers obtain quality pre-sale and after-sale support and service. PROTECT YOUR WARRANTY. Buy from an authorized DENON Electronics dealer/E-tailer. Check the unit and its packaging to determine whether the factory serial number may have been altered. If in doubt, call DENON Electronics at (973)396-0810. >>I advise you to BE CAREFUL if you buy DENON products over the Internet - DENON's "Warning" clearly states that they will Not stand behind their products even if the Internet Dealer Is Legitimate.
- 1 reply to this review
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For your information, virtually ALL manufacturers have the same policy, and this doesn't apply to "legitimate" dealers. It does not state they will not warranty the product from real dealers, just "unauthorized" dealers. Get your facts straight.
