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Average user rating:
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
0.5 stars
"Piece of Garbage"
Pros: When it works it sounds sweet, relatively easy set up...
Cons: Needs HDMI and Optical to get audio and video. Awful tech support. Awful customer service. Known to be defective.
Summary: I bought mine in Dec. 2008...have only used it twice. After setting up Audessy to optimize sound the speakers started crackling and popping like Rice Crispies, and then they stopped working completely. I took it to an authorized service center, they determined the DSP board was bad (processes digital audio) and had to send it back to Denon to be repaired. Denon said that the unit was fine and nothing was wrong? OK...so I set it all back up, ran Audessy again...same result. Now I'm going to get into a war with Denon to replace the thing or actually fix it. If they say nothing is wrong, then the unit must be defective. If I did it again, I would buy a different brand and probably spend a little more money to not deal with the headaches. It literally worked one evening when I got it back from Denon and then was broken again. Don't buy it, save yourself the hassle!!!!!!!!!
Denon AVR-589:
