Pros Inexpensive compared to the many features incl. 4 HDMI ports. Sound is fantastic.
Cons Very difficult to perform the initial setup. Mic for auto set-up is a plus though.
My only complaint is that it has an annoying dropout problem with my Grand WEGA Sony RP LCD
Summary Even with the dropout problem this is a great unit for the price.
Pros relatively easy setup, thanks to "batpig" website. great sound. excellent video upconversion. easy manual override of audessey mic setup. runs cool. quick handshake w/my Samsung LNc550 40" lcd. $14 dollar Sony remote controls it, tv and Sony BD. Yay!
Cons remote was designed by Venusians - almost worthless (hence 4.5 of 5 stars).. audessey gave out-of-whack adjustments to energy take classic system in my long, narrow room. had to go manual settings. Receiver manual is a pain. Thanks, Batpig!!
Summary Great sound. Good adjustments, tho GUI is basic. Everything plugged into it works as expected, including new Apple TV. Price was right when bought new 10 months ago (2009 model bought in 2010) $362 shipped.
Pros Fairly well designed line, physically.
--Unit powers off even at low volume. Has happened many times.
--High-pitched crackling audio when playing Blue Ray and HD.
--Terrible repair shop service; and Denon HQ customer service
Summary Once a strong brand, Denon's products, particularly its receivers - and service - are going downhill. I've had multiple issues with the AVR-788 Denon receiver (part of this series), from crackling and popping audio and problems with HDMI connections and Blu Ray playing, to the unit shutting off for no apparent reason many times. Denon's "authorized" repair shop has been a joke, as has its customer "service" in NJ. I've had to ship the unit back to the repair shop 3 times, twice at my expense! Each time, they allegedly fix the problem, then a month goes by and the problem returns. Denon refuses to replace this defective unit and now tells me to get it repaired again. Amazing.
Their customer service is very poor. I guess since they bought Marantz, they've become a huge, faceless company who doesn't care about individual consumers or doing the right thing. They'll go a week or more without responding to a concern. I received my unit back from the repair shop with damage to the casing and they told me to take it up with UPS.
I will never buy another Denon or Marantz (same company) receiver. I'll be looking for solid AV performance but also reliability and good customer service when I purchase a new AV receiver. My experience is that Denon's quality and service has noticeably slipped. It's not the company or brand it was 10 years ago, that's for sure.
Pros A lot of functions for the price if you can figure them out. Sound quality is generally quite good at "normal" home theater levels. Once you figure out how to set it up (the owner's manual is very poor), it should be a good unit.
Cons Owner's manual needs a lot of improvement. My unit seemed to run quite warm but no more so than previous receivers I've owned. The sub pre out was very weak; basically DOA. Two sided remote takes some getting used to but is OK.
Summary I've never had as many problems trying to figure out the system as I've had with this one. After many hours of reading the manual, "learning" by doing, resetting, etc., you finally do end up being able to understand how to set up and operate the unit. I have Bose front, Klipsch center, Bose surround; and tried both a new Sony and my old high end JBL powered subs. Auto setup won't recognise the subs unless they are literally placed in front of the mic which defeats the whole purpose of Audyssey. I did try varying the size designations of the other speakers, etc. but not helpful. In manual set up, it takes the full 12 db to get any decent sound out of either sub. Main L and R, Center, and surround are great. The auto sound processor mode generally is good but there are some recognition problems when I play CD on the Blu-Ray player. Not a problem as you can just manually select the processor mode easily enough. The receiver puts out great sound except except I can't really determine anything much about the very low frequencies. I'd hang onto the unit as is because the long throw Bose do well with bass; but I miss the quality VLF bass coming off the Blu-Ray discs and out of the sub. It's headed back to Denon for repair which means a month or more of down time. The Denon customer support tech rep I talked with on the phone was very knowlegeable, easy to understand, and courteous. This unit won't go back into the home theater. My first choice was one of Denon's major competitors but I didn't want to wait (sold out), so I thought I'd try the in-stock Denon. Wouldn't do it again.
Pros My comments can't compete with site review, I agree with all the above
Cons Thank goodness for the suppliers saleman being able to come around and complete the set up - Denon really need to improve the methodology/ content of the supplied manual or is the complexity of unit the end result of so many various input types?
Summary This would be the 3rd Denon reciever over the past 25 years that I have purchased - each uprade has been prompted by advances in technology, as a manufacturer Denon are a company where I consider quality of product is a prime assurance to the home based consumer who want a quality item with full function at a reasonable price.