TV with DVR & Internet: $89.90/mo
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- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
2.0 stars
"broken promises, bordering on false advertising."
Pros: Good sound quality.
Cons: Poor video quality, poor customer service, numerous unresolved problems, specifically with HDMI support and GUI interface.
Summary: I purchased this receiver, replacing my perfectly good Yamaha RX-V1, because at the time, Yamaha did not have a flagship receiver with HDMI input/outputs. I was lured in with the promise of upgradeability, to avoid having to replace my electronics every time something new came along, with respect to advanced audio/video, etc. After a few months of use, I was quite happy with my purchase, but when I bought a new Pioneer Elite DVD player, and subscribed to Direct TV (with HD service), I had problems connecting each with the HDMI inputs. I could get a good picture (1080i) with either one connected, but not both at the same time. I contacted Onkyo and asked if they had yet made available a new version 3.1 HDMI module (as I expected to upgrade to blu-ray) and I was informed that the only module available was a tuner module and plans to develop new replacement modules for this receiver had been dropped. I was more than a little shocked, because without the upgrade capability that had been touted, this was one expensive, overpriced receiver. I would have waited for the newer Yamaha or bought a Denon instead. I contacted Onkyo customer service and was referred to the VP of Onkyo USA in New Jersey (a call I paid for, because there was no 800 number listed), who offered me a brand new TX NR805 (apparently their new "flagship receiver" for a reduced cost of $900.00 and the return of my TX-NR1000. What a deal!!! So, I already shelled out over $3500 for my receiver and now they want me to pay an extra $900? I don't think so. My receiver was still under warranty, by the way. I refused this "generous" offer and I am still stuck with a fairly good, but way overpriced receiver that is NOT, in any way, upgradable. Oh, well. Live and learn. I postponed purchase of a Hi-Def DVD player until the forman wars were over. Blu-Ray won, so I recently purchased a Panasonic DMO BD 55. When I hooked it up to my TX-NR 1000, I was unable to get the HDMI to work. Moreover, the GUI failed to display, no matter which input I used. Oh, by the way, did I mention that the Onkyo comes with a 2 year warranty and my Yamaha, which is still in perfect working condition comes with a 5 year warrenty?
So... I went from having a future-proof (Ha!) audio receiver to a very heavy, poor performing future-proof door-stop. I am done with Onkyo (however, in all fairness their lower-end receivers have recently received great reviews) and I will continue to wait for the new Yamaha flagship receiver or look closely at a newer Denon receiver, as they always to be on the cutting edge of audio and video performance and I suppose I will have to do what I've done for the past fifty years, buy a new piece of equipment if I want to keep up with the advances in technology.
jkbenn
