Pros Good for end users with no technical knowledge, I guess... NO PROs for IT personnel!
Cons NOT the real Symantec Ghost. This is a program from a competitor that they bought a couple of years ago, called PowerQuest. This will NOT work for machine cloning or disk upgrades.
Summary Apparently, Symantec purchased a company called PowerQuest a couple of years ago. PowerQuest had an application called V2i Protector, which was a disk imaging application similar to Ghost. However, it was designed to run live in the Windows environment and was not designed to perform a cold image from a separate boot disk. It was not possible to create a cold image (boot from a separate disk) and to save the image as a file for use on another computer.
This application is meant to run on ONE workstation and perform BACKUPS for that one workstation -- NOT disk imaging.
Norton Ghost 2003 was the last version created by Symantec to be the actual Ghost product. Subsequent packages are the PowerQuest V2i Protector application masked with Symantec's branding and the Ghost name. The program files are actually the same names as they were when it was called PowerQuest V2i Protector (Pqboot32.exe, V2iBrowser.exe, and etc.). They now call this appliation "Norton Ghost 10.0", which is designed to run on a single PC as a recovery application and not as a disk imaging program.
This leads to the problem. The real Ghost application allows that functionality, but the only way to get the real Ghost application that has the ability to create an entire disk image and to copy it to another computer is to purchase the Ghost Solution Suite.
DON'T buy this product if you are attempting to clone machines or to store images for later use. It WILL NOT work for that purpose.
Pros Worked as Stated
Cons Well, since it worked as stated I have no problems with it
Summary I'm not sure why everyone is giving this product such low ratings; I had a 80GB internal HDD which was taking RAW READ ERRORS according to the vendor utilities. I installed Ghost 10, backup up the HDD to a external USB HDD and validating the image with the included utility, restored to a internal 200GB drive; all HDDs both external and internal were by same vendor. No problems here!
Pros Excellently easy incremental backup
Cons High price with a rebate coupon (just price it $20 less, huh?)
Summary I have always found it frustratingly difficult to run incremental backups with the various backup software programs on the market. Ghost 10 has finally made it intuitive. After the first backup, I held my breath, then backup-ed again after using the computer for a couple of days and (surprise!) it quickly updated by first backup in minutes instead of doing another full backup. That's the ticket! No jargon, just incremental backups. Finally.
Pros Ends my relationship with Symantec - User of Norton since Dos
Cons After you've bought the program, Symantec does not want to hear from you!!!!
Summary Hard disk crashed. Used Ghost 10 to restore hard drive from image to a new disk. When system reboots, Ghost asks for activation online. Symantec states activation limits has been reached. No phone support available. No email support. An online form is available but you have to snail-mail it to them WITH original disks, manual AND the envelope that the CD came in. There is no warning that you need to keep the CD Envelope! Symantec will get back to you after a 3 week minimum wait! Who can wait three weeks to complete a boot disk restoration? Activation is fine but Symantec is trying so hard to avoid contact with its customers that you can't get significant problems resolved in a timely manner. CNET review is misleading because the feature list is absolutely meaningless if you run into a problem and can't get reasonable customer support. Buy something else and save your sanity.
Pros Corp version has support.
Cons Won't Register or Install Crashes
Summary I tried to install this product on three diferent computers on two diferent sites and it still will not install properly. I am a networking professional with over 23 years experience (no noob here). When I tried to contact Norton, I had to pay for support. The outsourced support could not even pronounce the product name properly! Beware! Look elsewhere! A hint for you commercial types... get the Ghost 10 corp version with the gold support package. This will get you in a real support structure and give you a better product. The kicker is that you will actually pay less per seat! If you have over 8 PCs that need backinng up, this is the way to go.