Pros Irrelevant, as I only wanted Ghost for disk cloning
Cons Symantec has removed the most valuable features of Ghost, and made them only available in the Enterprise version.
Summary I was looking for a good application specifically to help me migrate from an old and failing C: drive to a new disk; I had read that Ghost was great for fast and simple disk cloning like this, so I picked up a copy.
Imagine my surprise when I started experiencing problems with what had reportedly been a very straightforward process.
After researching the problem for about 15 minutes (something I should have done earlier...), I discovered that the cloning feature has been moved to the higher end Enterprise version (along with the dual boot capability).
Long story short--Ghost went back to the store, and I used XXCLONE to achieve exactly what I wanted, for free.
For anyone else looking for disk cloning capability: skip current and future versions of Ghost; currently available freeware such as XXCLONE allows simple cloning and creation of bootable copies of existing disks.
Pros Flawless swap of hard drive without hassle, relatively easy to use
Cons Extreme novice may need some minor tech help
Summary I recently upgraded/expanded my HDD to 1TB (from 250GB) and feared having to reinstall everything - you know, programs, files, settings and the like. Even typing that makes me cringe!
I researched what might make my job a bit easier and Norton Ghost 14.0 seemed like a nice fit. I found some so-so and poor reviews from some earlier versions (from customers), but I was willing to risk it for the possibility of success. (After all, I performed a complete backup before doing anything that might be "risky".)
I am thrilled with the outcome! I simply installed the software, which took the standard 5 minutes or so, launched Ghost 14.0 and followed the instructions. I installed my new hard drive as a secondary and used the "copy my hard drive" feature and in about 45 minutes, my copy was complete. Afterwards, I simply swapped the two drives positions (be sure to switch the connectors to the motherboard as well and fired up my machine.
I have not had a single problem (knock on a wood-grain CPU cabinet) and I am back to work with only about 60 minutes downtime.
As for the other features of Ghost 14.0, the verdict is still out, but if they perfom half as well as the hard drive copy feature did I will be very happy! After using a 20% discount on Norton's website I think I had about $54 in it - and it saved me far more than that in downtime so hat's off Norton!
"Useful Backup Tool"on by behoch
Pros Useful Backup Tool
Cons Useful Backup Tool
Summary Norton Ghost 14 from Symantec is an execelent backup soultion. It has the capacity to make a complete image of your hard drive, and also make a documents backup. With LightsOutRestore, you no longer need the recovery CD to boot from to be able to restore a complete image of your hard drive. You have the ability to create the Symantec Recovery Environment right on your comptuer, and be able to boot directly into it. Norton Ghost 14 also integrates itself with Symantec's ThreatCon, enabling you to specify a threat level which your computer will automatically back itself up. Overall, the new features in Norton Ghost 14 make it worth while and is a good investment.
Pros NONE that I know of
Cons Customer Support is horrible
Summary I purchased this product and am very disappointed with Symantec's customer service. I emailed them with a complaint that I was not able to load the product on more than one computer although it was purchased for home use. I stated that I would have requested a refund except I already purchased, installed it and ran it and needed to use it in the future. Without further discussion the refund was processed and I was emailed to be notified of the refund. I responded stating that I did NOT request a refund and that I did not want one and I needed the product and to please reverse the refund. I received another email stating the refund had been process and they IGNORED my request to reverse the refund. Then I attempted to find a phone number to contact them which is not given anywhere.
I consider the Customer Support to be the worst I have ever dealt with.
Pros Does disk backup and copy while the OS is running on those disks.
Cons Kills Windows 7 if you try to force the installation.
Can't backup to a network location.
Summary I purchased Norton Ghost 14 in October last year (2009) to do backup of my business computer.
The first bad experience happened when I upgraded my computer from Vista to Windows 7 and had to un-install Ghost 14 because it was incompatible with Win7. I tought that Norton would have a patch to fix this so I forced the installation of Ghost 14 and couldn't boot Windows 7 anymore. I had to use SafeMode to un-install Ghost 14.
I called Norton about this and they first told me that i had to BUY the upgrade to Ghost 15 to be able to use it on Windows 7. After more than an hour arguying on the phone they gave me a free upgrade. But come on, that should be automatic : how can they dare to sell software 2 weeks before Windows 7 is released which doesn't work and then make you pay for the upgrade! This is a rip off.
What I want to do backup my data to another computer through a shared network folder.
Problem is that once I do that, if the other computer is turned OFF or not connected to the network Norton Ghost won't event start. It hangs for 15 minutes when you launch it and then hangs again for another 15 minutes if you try to do anything.
Over the past few weeks I spent several days working on this with Norton's technical support. They got me to turn services off and on, un-install, re-install (with the same options duhhh).
The answer I got today from them was : "You can't do that sir. The network drive must always be available. Otherwise Ghost can not work.".
I couldn't believe they would dare to say that... This would mean that if anything happens to any of the network backup location I used in the past, Ghost will stop working... How can this be acceptable for a backup software!
The botom line is if you need to backup your data to a network location: STAY AWAY from Norton Ghost 14 and 15!