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"Works fine for me" on by biglug
Pros: Multitude of options
Cons: None found yet
Summary: After losing a bunch of data because of careless manual back-ups and a blown RAID0 array, I converted to RAID1 and added a third internal and USB external backup drives, created multiple partitions, and dual boot.
I saved full images of clean Windows installs and full program installs for both boot partitions on both back-up drives. I use the user log-on event trigger to incremental back-up to the internal hard drive, and leave the external drive at another address.
On several blue screen occasions I have recovered by rebooting to the Windows boot partition that still functioned and restored the other boot partition.
I don't do any other operations for the two minutes that the internal incremental back-up requires.
Recovering from the internal drive, the 13 gig boot partition takes 8 minutes and the 24 gig boot partition takes 12 minutes.
Using 3 new internal and one new external drives running XP PRO on a four year old Dell XPS this program has been flawless and given me peace of mind for almost a year. Too bad it took a crash for me to get serious. -
"Installation caused optical drives (CD & DVD) to be non-recognized by Win XP, making them useless." on by drjoempad
Pros: None, won't even install.
Cons: Everything, including poor tech support,
Summary: This is a very abysmal symantec product. It won't install properly, no tech support. I am an experienced computer user and take my word, this product will cause you many headaches. I had to reformat my drive, re-install all my software to get my OS (WIN XP) to recognize my CD and DVD again. Product is basically useless. INSTALL AT YOUR OWN RISK !!!!! I read all the poor reviews, but thought that I could get it to work right using my experience and knowledge-----WRONG. Truly Abysmal.
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"Symantec's worst software yet." on by MelNakahara
Pros: Easy install and uninstall. Chat support was quick and responsive but ultimately not helpful.
Cons: Slow, Many more
Summary: Compared to NGv10, NSR is about 10 steps back. Although the NSR's interface is similar, it does not have all the features of NG as you're led to believe. Because I needed the ablility to backup specific folders that NG does not do, I 'upgraded' to NSR. NSR runs very slow, 2 hours for a task that took NG 20 minutes. NSR's backup is also are at least twice as large as NG. On the initial and all subsquent attempts to do a backup, I recieved a persistant program error a couple of minutes at the start or the end of a backup and never was able to complete a back up task. The tech from Symantec's chat support was friendly but not helpful in that the two I spoke chatted with appeared not to be familiar with the error code given and bottom line remedy, as always, was to uninstall all of Symantec's products and do a complete reinstall.
I finally uninstalled NSR and reinstalled NGv10 again. Don't be misled into thinking that NSR is an upgrade to NGv10, it's a different program that still needs a lot of work. -
"deadlocks programs, and doesn't work" on by docbillwho
Pros: do not have to reboot to cause problems
Cons: hopeless product., I will be uninstalling...
Summary: Like most Symantec products, it is not compatible with older products. So I had to say goodbye to my 2004 version on Norton Ghost. Unfortunately, this product does not work as expected. First off, the full backup, does not backup partition information. So the special boot sector on my e-Machine needed for booting the OEM windows version is not backed up by Norton Save and Restore. Next off, because this product runs while Windows is still running deadlocks are the norm. Most of the time my backups freeze at 94%. Attempt to write or update a file while the backup is in progress may also freeze that program. I have had Firefox, IE, and Install Shields all freeze because a backup is in progress. I have not even found a clean way to reboot once these deadlocks occur, since even killing the process trees has no effect. Finially, forget about using the event triggers for autobackups. (This is enabled by default.) For example, I tried coping a DVD and the event trigger started an automatic backup while the DVD copy was in progress. Ultimately, this deadlocked Nero.
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"Total Disaster" on by rbryan1357
Pros: Symantec Product
Cons: Beta Release
Summary: Failed to read the warning flag!
This caused the destruction of a 40 gig and a 160 gig hard drives, loss of all data and a week of manually reloading all files and programs after installing a new hard drive.
THIS PROGRAM WILL ONLY BACK-UP TO THE DRIVE IT WAS INSTALLED FROM!!!!
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