"DONT BUY S&R!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!"0.5 starson by CoJeff
Pros: I can't seem to find any.
Cons: Totally full of bugs, can't have other software installed.
Summary: I bought it to move my 40gb drive to a 320gb drive. I'll admit I had a bunch of trouble doing this but after spending an entire afternoon I was able to switch drives. After that I went to conduct a backup but the funny thing is S&R is still reporting my 40gb drive. So being a Release Engineer by trade I uninstalled the proudct, deleted the symantec folder and then checked my registry. Once I thought it was clean enough I reinstalled S&R and it still listed the 40gb drive. This to me suggests the Symantec writes registry entries that can't be removed or modified once there. These registry entries are also hidden and won't come up using the search function.
This is when I contacted support, well the turnaround time for a response is 48 hours which I find unacceptable since our own Tech support department doesn't do that. Well over several emails that had the strong impression they were following a script that was made from keywords. Well I made the mistake of mentioning that I had itunes installed. Well that is all they needed. Symantecs reponse to me now is to install some gear security drivers. I asked what these drivers are for and was told that third party apps use them to access the cd/dvd drives. The strange thing is I use my cd/dvd drives everyday for viewing and burning of both formats and no problems. I've also never had a problem using itunes. Well its to the point now that they won't move the support any further unless I install these drivers. Its strange that backup software would have conflicts with applications that aren't running, with devices connected to the usb ports and need drivers to access drives it shouldn't be during a backup. One of supports first suggustions to me as to why I can't complete a custom backup job is my harddrive must be below 1mb of free space. Hmmm its says I have 50gb free.
I haven't used any Symantec products in a long time because I got very tired of working around their conflicts but wanted some backup software and boy was it a mistake. I will never ever use another Symantec product again.