- Average user rating: 2.5 stars out of 10 reviews Back to product review
- My rating: 0 stars
Full user review
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2.0 stars
"Poor Professional Image Support"
Pros: Usually Available
Cons: Poor technical support
Summary: I switched to TypePad because the free blog I was using often was not available. Typepad was OK but when I started using EXIF and IPTC industry standard metadata in my images their software couldn't deal with them. When I took the issue to technical support they wanted me to figure out what was wrong. I explained that I didn't have time for that and that they could use my images to experiment. Their response was that I should use different software for my images rather than what I have been using in my business for years and which no one else has a problem handling.
In the process of working on this issue I discovered that the images that are inserted into the blogs become unmanageable: if you want to change or delete an image you must delete the entire blog post and start over ... and naturally this "feature" isn't made clear.
I finally terminated my account. For professional photographers TypePad simply isn't ready for primetime!
