Pros I'm still probably going to get the PS3 because of it's flexibility, but, the LG BD550 is serving it's purpose very well. The reason I went with the 550 is well, first because it was on sale, but really because it plays MKV files.
Cons Slow menus and doesn't always want to recognize the USB right away.
Summary Considering that this very same technology was $500 a few years ago, I'm thrilled! I've searched and researched everything out there on the consumer markets, hung around the AVS forum and other blogs trying to get my head wrapped around the various combinations of hardware and software, file formats, media players, etc.. It's mind boggling. I thought I might go with a home media player like POPCORN TIME or BOXEE BOX or even the PS3, meanwhile the "boss" wanted to play her Jane Fonda workout DVD's she got for Chistmas, now! The BD550 fit the bill.
I'm no media guru but I noticed that most hi-res video is MKV and a lot of the files I have are hi-res. I'm still going to hack it eventually to get the wireless and other features like DLNA. Which essentially makes it the BD570. I was impressed by the number of formats the 550 works with. I was also impressed that you can plug in an external hard drive and start playing media. I have an Onkyo receiver that handles the outputs and it always sounds great! No problems so far!
Pros The player with some tweaking and a whole lot of patience does work. Netflix is more accessible, showing more than the watch instant cue, but still no search function.
Cons the device was built bad, the user has to change the resolution settings of the player out of the box to get it to work. My unit would not hold onto changes made. really skip this unit, buy another brand.
Summary Why would LG manufacture a product that ports the user menu in 480i which is not compatible with the HDMI output? It should switch the resolution to 480p automatically when the HDMI is in use. The user has to know to open the tray, and hold the stop button for a few seconds to change the resolution. This is not documented in the user manual, and customer support although aware of the problem is not willing to change the issue. My player would not even hold onto the change made, because there was a physical problem. I called LG, they demanded proof of purchase, even though I could not comply because it was a gift. They were unwilling to help me, even when I informed them I would not buy their products as a result. When I started this review I was going to give them three stars, but because they were not any help I reduced it to half a star. I can't believe they expect me to go to the gift giver, ask for the receipt, "thanks for the gift, it does not work, I have to show proof that I bought it, so receipt please..." Is it not bad enough the unit does not function out of the box? I am so sick of these companies treating the consumer that all problems are the fault of the consumer. LG failed to build this thing right, and as a result I have to jump through their hoops to make it right? They would not even give me a new one, just repair this one. Like I would want a product that was defective from the start, that needed to be repaired. That does not instill confidence in the manufacturer. I then sent it for an exchange at a popular big box store, the new player still did not work. I had the same problem with the new unit. I say skip this product, indeed all LG products.
Pros Works great.
Cons Don't like the up/down/left/right buttons on the remote; but, they work fine
Summary I picked this unit up on clearance. My Sony DVD player skips on 10% of the disks - it is only two years old. I put the same problem disks in this player and NO SKIPPING. I don't have high speed internet right now so I haven't used the LAN connection. The picture even seems clearer than my Sony. Overall, I am very satisfied.
Pros Blue-ray and standard DVD play fine. Wifi is awesome for connecting to DLNA compatible NAS.
Cons NETFLIX's INTERFACE SUCKS. For example.. So someone tells you a movie is now available on Netflix to "watch now". Great, let's watch it. Oh wait, there is no search option and it isn't in the preselected genre menus which are limited to 75 movies each
Summary If I could throw my Blu-ray player at the designers I would. Anyone want a LG BD570? Half price? :) I'm assuming the newer 2011 models have the same interface also.Ok, not sure why the rest of my review got cutoff?? So basically, get ready to use your computer when you need to search for a movie that isn't already in the Netflix preselected movie titles. This is probably the same for the newer 2011 models also. Samsung and Sony players both have a seach option. Wake up LG!!
Updated on Apr 22, 2011
"The WORST!"on by dblteez
Pros No pros. A total dud!
Cons 4 months old & it stopped working. LG wants to charge me to fix it. I'm going out to purchase a BETTER brand!!