"No factory support, Very short 90 day warranty"0.5 starson by siegdad1
Pros: Good picture, easy to navigate, large movie icons.
Cons: In less than 90 days from the purchase of this item the sound becacme garbled. I sent it bad to LG. After a month with NO commincation from LG, I got the set back with a notation that no problem was found. The problem is still in the unit.
Summary: First, the 90 day warranty is much too short for a solid state unit. Second, LG has no concept of customer service. I heard nothing from them in the 1MONTH they kept my player for a sound problem. The unit was finally returned to me with the notation that no problem was foiund. The same day I got the set back from LG I streamed a Netflix movie. The sound went bad in the first half hour of the movie. The problem happens whether I play the sound through my TV or my stand alone tuner. So, if you by this player expect no help from LG! They have no concept of customer service.