LG BD590 user reviews

Pros 250 Gig internal Hard Drive, Copys Music CDs, Built in N wireless, Netflix streams flawlessly through wireless or wired

Cons Slow start up, Remote is a little crowded.

Summary I have owned this unit for about 6 months now. It was very easy to hook up, although some of the more advanced features such as media sharing took a little reading and trial and error to get it all working. The Blu-ray quality on my Panasonic HD 42" is excellent quality. To my surprize a couple extra apps were added during the firmware updates that come down. MLB and another music app have been added. The netflix access and playback is great. Even on wireless I get great quality streaming Video. Overall I would highly recommend this unit. I don't regret spending a little extra for it. I want to add that I called LG with some questions regarding the media sharing aspect of this unit. They were very willing to help me out and were very patient and professional. This alone is worth a little extra.

Pros Built in 250GB HDD so that you dont have to stream anything over the network any more. that is the main reason a HDD was put in the unit so you dont have to always hook up external HDD's or stream stuff. you just load it on the HDD and off you go!

Cons No cons that i can think of. Maybe only that the menu is a bit on the slow side

Summary Bottom line this unit is great! the NERO software that came with it is also awesome but unfortunately LG does not provide a Win 7 compatible version. Of course i dont blame LG because that is NERO's problem. i contacted LG to see if they had a Version of the Nero software that is compatible with Win 7, but they did not. which is fine i would not expect LG to support a product that is not theirs. If you go buy a car from a dealership and they throw in a free microwave and the microwave breaks, you would not contact the car dealership for support, DUH! you would contact the manufacturer of the microwave. why would LG provide support on a product that is not even theirs, that just doesn't make sense. so far LG has provided the best customer service i have ever experienced in my life. Seriously, just because of this awesome player and their amazing customer service i just donated $1,000 to LG. plus its not like i used Nero's software anyways. only a moron would use that software, especially when you can download free DLNA software off of the internet like TVersity!

after doing much research is see that LG has one of the industries highest rated customer service and it shows! i would assume that anyone out there that has issues with their customer service just plain doesnt know how customer service works

Pros It would be a good machine if they supprted all the advertised features.

Cons Netflix streaming does not work. Netflix and BG ping ponged me back and forth. Netflix claims it's a known bug that BG must work on. BG told me to take my machine of 3 hours to a repair shop. They ignore my emails.

Summary nuf' said

Updated on May 28, 2010

Sorry LG not BG

Updated on May 29, 2010

Update 5/29/2110

I finally got a response to my email. It was a stock response which did not adress a single question I asked and in fact told me a fix to try in case the product was a TV. I called their customer service department for the 5th time today and they finally admitted it was a known bug.

Pros None - it stopped working right after warranty expired.

Cons Only one - it's dead and LG doesn't give a s**t

Summary **** poor quality in this day and age, when electronics should have extreme reliability. Last LG product of ANY kind I will ever buy, And that applies to a new refrigerator I'm getting, which will NOT be an LG or a Sears/Kenmore made by LG.