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"Bad Customer Service"
3.5 starson by jerryo43Pros: It would be a good machine if they supprted all the advertised features.
Cons: Netflix streaming does not work. Netflix and BG ping ponged me back and forth. Netflix claims it's a known bug that BG must work on. BG told me to take my machine of 3 hours to a repair shop. They ignore my emails.
Summary: nuf' said
Sorry LG not BG
Updated on May 28, 2010
Updated on May 29, 2010Update 5/29/2110
I finally got a response to my email. It was a stock response which did not adress a single question I asked and in fact told me a fix to try in case the product was a TV. I called their customer service department for the 5th time today and they finally admitted it was a known bug.
- 1 reply to this review
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Had Netflix connection problems with my BD390. Try these settings which finally worked for me:
IP Address – STATIC: 192.168.0.99
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
DNS Primary: 4.2.2.2
DNS Secondary: 4.2.2.3
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