Panasonic DMP-BD60K

Pros: Good Picture quality when it works

Cons: Frequent U73 errors
Horrible customer service

Summary: Right out of the box my player started getting the occasional U73 error. As time went on, the frequency of this error increased to near 100%. According to the manual this is typical of a bad cable and so I did some testing. After trying four different cables all of which work with my PS3, Direct TV receiver and Harman Kardon Amplifier I called Panasonic Technical Support. The phone tech walked me through resetting the unit but the error persisted so he issued an RMA number. After wasting my money to ship it back and holding my player for three weeks, the tech at the service center, Dan, called and said he couldn't duplicate the error and that he was shipping the unit back with a Panasonic cable. I highly doubt he even plugged it in because as soon as it came in I connected it using the Panasonic cable and immediately got the U73 error. I've tried calling Dan multiple times and left several messages with no response. Due to the lack of customer support I have a $180 paper weight and am in the market for a new blu-ray player. Way to ensure I never buy another of your products Pana-Suck-It.