"Netflix does not work as advertised"0.5 starson by jetcitynewton
Pros: Size, speed of accessing media faster than others, cool eject feature
Cons: Netflix not playable - this is a deal killer
Summary: I bought this to replace a Samsung blu-ray player that bit the dust as soon as the warranty expired, but that's another story. Set up was easy and I was very happy with this player until I tried netflix. The player was online, and able to "see" my netflix queu, but when I tried to stream a movie it didn't work. I am able to stream movies from another device in a different room of the house, so I knew it wasn't netflix. I read another review on cnet who had the same problem. I contact customer support and we went through the motions of fixing (checking firmware version, making sure player was connected to internet, unplugging, etc.) but nothing fixed it. He said he was escalating my problem to another department and that I would hear back within 72 hours, but no call ever came. I exchanged it for a Sony, which seems to work fine.