"No issues in a year"5.0 starson by orionreplay
Pros: Very easy to use.
Menus look great.
Amazon Prime works great.
Netflix good once in a movie or tv show.
Cons: Netflix menu interface is slow and tedious.
Customer support regarding Netflix menu interface is a joke.
Summary: I purchased this Blu Ray due to reviews last year at this time. It has run solid for the past year. To harp on the simplicity of the menu system, my then 4 year old, now 5 year old, can get to Netflix streaming and operate a disk without asking for any help. That tells you the ease of navigating. We have had no wireless issues as described by others reveiwers. I had no issues at all with the device.
I did contact to complain about the Netflix interface as it is amazingly slow to negotiate. One click turns into two clicks, because you think it didn't register the first click... only then several seconds later you are forced to sit through the two clicks, always ending up where you did not want to be.
Customer Service in this regard was laughable. We'd go round and round about the speed of my internet, connectivity, and even batteries in the remote. Once everything was done, they simply gave up. I simply got hung up on. I reverted to emails and never get a response.
It was strange. Very strange. Netflix works. But I find the interface to be very slow to move around on. It continues to be so. Life went on.