"Good But Has Bugs"2.5 starson by mudge37
Pros: Excellent picture and sound quality, reasonably fast startup, variety of WiFi services available, attractive appearance
Cons: Operational glitches, major setup problems, Netflix activation issues, mistakes in manual -- Samsung support is worst in the business
Summary: Setting up this unit in the first place is a nightmare, especially the WiFi setup. I bought it from Crutchfield, and it took two of their technicians two hours on the phone to figure out the setup. Samsung's error-ridden website was no help, nor were the idiots on their phones. The Users Manual contains errors, including whole pages that do not match the on-screen setup display.
The Blu-ray disc of "Avatar" would not play on this machine. After Samsung's tech help offered no answers (and some incorrect "solutions"), it took me an hour to find the simple workaround (hold down the fast forward bitton for three minutes).
Netflix movies come through very well (virtually HD quality), BUT you will probably need to re-activate Netflix each time because activation doesn't stick. Netflix reps told me on the phone that this is a Samsung glitch. Netflix is trying to work with Samsung to fix it, but don't hold your breath because Samsung doesn't back up products once they are sold. Samsung reps blame the problem on you or on Netflix.
Access to Pandora was one reason I bought this Samsung player. I should have waited. Sony has just released, for the same price, a Blu-ray player with all the features that this buggy Samsung unit has (including wireless connection to Netflix and Pandora) and probably none of the glitches.
Though this player is very good once you work around or learn to live with the glitches, the bottom line is that my experience with the Samsung organization and their inability or unwillingness to address product usage issues have been sufficient to convince me never to purchase a Samsung product again if I can find something comparable from a competitor.
By the way, I am not a novice. I have owned, hooked up, and operated component A/V systems for more than forty years.