Pros ABSOLUTLEY NONE!
Cons I have changed internet, modems, and now have 30 megabytes, and still cannot watch Netflix without rebuffering or losing connection! Customer service will not help me, and no one ever calls me back, like the say they will. This is a **** poor company
Summary Samsung will never help you. Don't even buy one of their products. If it ever breaks down, they will not help you! The customer service department is rude! I asked yesterday to speak to a supervisor, and he told me that there isn't one there, and that he is in charge of this phone call! He was the rudest one yet! I will continue to call them every day until I get this situation resolved. I bought this stupid product for $148.00, and it will not stream Netflix properly. That is the reason I purchased the product. Never again!!! This product is absolute garbage!!!
Pros Nice looking interface and easy set up. Good picture quality.
Cons Slow, unreliable and poor quality product. Had to unplug to reboot many times because of freezing up and re-buffering during download streaming.
Summary Do not buy.
Pros USB port allows for easy viewing of many different types of video files.
Cons While watching BluRays the player will sometimes become unresponsive to the remote. The Netflix app is horrible. There is constant buffering, skipping and audio shifts. Sometimes, you cannot even access the SmartHub that gives you access to the apps.
Summary Absolutely do not pick up this machine. One of the few times i don't read reviews prior to buying electronics and I end up with this lemon.
Pros Works sometimes.. Nice Picture, Nice Feature Options
Cons Connects to Netflix but won't stream. Vudu works sometimes but connection always breaks. So frustrating! If DVD is in player when unit is first turned on, it will automatically start playing and takes a moment to get to main screen. So Disappointed
Summary We have called Samsung and Netflix for help several times with our streaming issues. Netflix says its Samsung, Samsung doesn't have a clue. They walk us through the same trouble shooting options each time and nothing helps. The past two times we've called, Help Person said they would put us at high priority and have someone call us back in 24 hours.. It has been about 6 months and nothing. We now watch Netflix on the Wii but use this player for DVD's only.. it works fine. The picture is nice. It is annoying that if there is a disc in the player - and you go to turn it on, the player will automatically stat playing the disc.
Really like Samsung products but wasted too much money on this one, will think twice before buying another Samsung anything.
Pros It turns on.
Cons That's about it....the main app "Netflix" is slow and usually I have to reboot 3 times to get Netflix to work.
Summary I'll never touch a Samsung player again.