"BEWARE: This unit has MAJOR hardware issues"0.5 starson by Christopher715
Pros: 5 (yes, you read correctly FIVE) units had to be returned, 3 to Crutchfield, 2 to Best Buy......I've given up on Samsung. Great in theory ONLY.
Cons: Freezes, BluRay pic is OK, upscaled standard discs (Planet Earth is my guideline) are MUCH clearer that BR. Netflix freezes, Blu Ray discs, freeze, freeze, freeze. I have NEVER gotten through an entire movie YET.
Summary: I would NOT recommend this to anyone........(well, my ex, I definitely would)Sept 24, 2009. I have been waiting since AUGUST 27 for Samsung to get their heads out of their rectums and Replace the FIFTH unit, till I found out that those idiots at UPS destroyed my package. I HAVE CALLED SAMSUNG ELECTRONICS, AND THEIR (ABSOLUTELY ***********USELESS**********) so called Executive Customer Relations, that no more knew their rectum from their ear. I have been since JUNE THAT ALL 5 PLAYERS EFFED UP. Unless you like a LOT of unnecessary stress, DO NOT PURCHASE THIS PIECE OF CRAP.
The FIVE units were a Piece of Crap. The remote feels like a Fischer-Price child's toy. The buttons were made for Lilliputians. Load times (if the thing decides TO LOAD that particular day or evening at ALL). If you enjoy "Time Vampires" and SQUAT help from Samsung, then this IS THE UNIT FOR YOU!!!!!! If Samsung GAVE me one, I would refuse it. Yes, folks, THAT BAD.
Updated on Sep 24, 2009
SAMSUNG'S "CUSTOMER SERIVCE" IS THE **********WORST*********** THAT I'VE EVER ENCOUNTERED. THEY ARE USELESS.............
Updated on Oct 29, 2009Final Update:
I can't believe it took over ******5******* months to fix this issue with Samsung: The folks at Crutchfield Eletctonics intervened on my behalf, which I am forever greatful to them for doing, SAMSUNG SHOUD BE ASHAMED OF ITSELF. THEIR CUSTOMER SERVICE "REPS" ARE **********USELESS***********. Why a MAJOR corporation lets IDIOTS "man" the phones is beyond me.....If they're REPRESENTING Samsung, then they're doing a HORRIBLE job of it!!!!!! If they worked for ME, they'd be buffing up their reviews:
ON THE OTHER HAND, I got the "updated" unit, with Blockbuster and YouTube on it, neither of which I'll use, I wanted Netflix and Pandora, but now I have the "updated" one.......And even though I've had my SIXTH player a month now, I still haven't tried a BluRay disc in it, as I'm afraid to go through another 5 months of aggrevation again. Samsung may make great TV's and phones, but their mechanical products are a POS.