"Great Picture; Bad Features; Compatibility Issues"2.0 starson by i.g.w.t.
Pros: Picture quality
Cons: Slow at doing everything; Regular DVD's skip from time to time; No time remaining display feature; No backlit remote
Summary: I was very excited to purchase this next generation high-def DVD player. At first, I was disappointed that the remote was not backlit and there is no option to view the time remaining on a disc/chapter. But, I was willing to let that go due to the awesome picture quality and 1080i upconversion for my regular DVDs. But, I started to notice a pattern that every time I played a regular DVD (and I played several), somewhere in the movie (usually within the first 30 minutes) the movie would pause briefly and then skip ahead a few seconds. When I would rewind over the problem area (to hear all the dialog, etc.) it would play back just fine. This became very annoying -- especially for such an expensive player. This problem did not appear when playing blu-ray discs, however. So, I contacted Sony's technical support and after hours of being on the phone and being transferred from one person to another, the best they could tell me is that the unit "appears to have a problem." They recommended that I ship it to a Sony authorized service center -- at my expense! Before trying that, I exchanged the player for another one. It too produced the same problem. Again, I tried to convince Sony that there must be a design problem (perhaps firmware), but they wouldn't even log this as a known problem. They kept repeating "this player has a good review."