"Very poor Netflix streaming video; Sony in denial."3.5 starson by scrat1
Pros: Well-made unit with excellent speed (for Blu-Ray) loading/searching/etc. Nice BR video/audio quality. USB port not behind drop-down door on front of unit (and a 2nd USB port on unit's backside). Eject button returns with this model; stable WiFi.
Cons: (1) Very poor Netflix streaming video quality - jerky/choppy that, at times, renders it nearly unviewable.
(2) Primitive remote of inferior quality; no backlightling, with a cheap/flimsy feel.
(3) Very painful to enter alphanumberics for WiFi setup.
Summary: I strongly suggest you buy the Sony BDP-S570 (aka BDP-BX57) from a warehouse store that allows returns without restocking fees, if you have any interest in using Netflix for streaming video. The unit has exceptionally poor Netflix streaming video quality - jerky/choppy that, at times, renders it all but unviewable. Unit behaves as if bandwidth-limited on 2 independent DSL connections (DirecTV and ATT) - either when hardwired or using WiFi. Streaming the very same video, at same time, onto a laptop does not reveal any of these "bandwidth" problems however, and strongly suggests the "problem" lies with Sony's Netflix interface rather than either of my DSL connections. Amazon.com videos stream without problem on the BX57. Other reviewers have reported similar Netflix streaming video problems with the BDP-S570 / BDP-BX57. I stepwise lowered the BX57's display resolution from 1080p to 480i, and even tried allowing my 2009 Samsung 120Hz LCD TV to handle the HD processing (instead of the BX57), but all to no avail.
When I contacted Sony's Tech Support by phone I was told they are "unaware of any such Netflix streaming video problems" - which seems unlikely, unless they are prohibited from accessing the internet. Sony Tech Support also expressed no interest whatsoever in examining unbiased reviews with regards to choppiness/jerkiness of streaming Netflix videos, like those available on CNET.com for the BDP-S570 that noted "subpar Netflix streaming video quality". Thus, at the current time, Sony has no plans to issue a firmware flash to fix the problem (or even if such a fix might be possible). I purchased my BDP-BX57 from Costco a couple of weeks ago and will return the unit if Sony does not issue a firmware fix within the next couple of months.