Pros Well...it looks pretty and make some neat sounds when it works.
Cons I also have the same F9 error, they replace the thermostats and its ok for a while. I cant bring myself to pay 200.00+ for a repair when its a 7.00 part thats failing due to a very poor design. I will fix it myself
Summary Its 2 days before Thanksgiving, you know one of the few times we really need both oven and the good old F9 error has popped up again. I am having 2 thermostats sent overnight so the 14.00 parts are costing almost 60.00! Hopefully they arrive in time and we can cook for everyone.
Pros Potential to be a good product if problems are fixed.
Cons Does not function properly after self cleaning. Too expensive not to work as advertised.
Summary I have had 4 failures in the 6 months that I have owned the oven. Each failure was a result of using the self cleaning cycle.
After a self cleaning the oven will give you a F9 error and lock up. Twice it has even lost all power due to a computer malfunction.
Each time the technician just changes out a few thermostats. This allows the oven to work but will fail 100% of the time if I
do another self cleaning. LG has a design problem here but I can get no support from the company. LG won't replace the oven
because they state that it is "repairable". Its a very expensive oven and should work as designed. Buy at your own risk.
Pros A nice number of features when it works.
Cons Poor pre-sales testing!
Summary Before you try to fix this keep in mind you can damage the wires if you pull on them too hard, most connector have a lock on them that requires you to push or pull something before removing the wire(s).
The Self Cleaning option overheats the main board behind the control panel. The connectors going to the display for the burners and the buttons lose proper contact. After having the main board replaced it worked until the next self cleaning. After complete disassemble and inspection the fault was narrowed down to where the front panel plugs into the main board. The plastic on the connectors is softened during the self cleaning cycle and the metal parts seem to be softened and possibly oxidized. Repeated reinsertion of the connectors solved the problem intermittently. A second attempt was successful after all connectors were unplugged and sprayed with silicone spray. I used a 3% silicone spray normally used for plastic molding machines but any electronic silicone spray should work. Remember to unplug the stove and let it sit for a while so you don't zap yourself or the circuit boards. If you can raise the humidity in the room you lower the chance of static electricity damaging the electronics while you handle them. Lots of screws to remove as you have to take all panels off the back of the stove. You don't need to unscrew any other parts, just the back covers. (Electrical, Bottom & Top) Good luck :-)
Perhaps this has been fixed by now, but if you are having the problem you can call them and see if they cover it or you can do it your self iv you are good with small connectors.
Pros Looks pretty
Cons Every time I use the clean cycle, I get an F9 error. They replace the thermostat and then it works until I clean it again. LG will not do anything, so I am taking the matter up with Home Depot. I am asking for a replacement oven that is NOT LG.
Summary We bought all LG appliances for our new home and THOUGHT we were getting high quality stuff. The front panel of the microwave oven came off within 1 month and it now sticking to the oven with double back tape!!! Our refrigerator water dispenser works and then quits working. It has been repaired 3 times. I now have NO ovens because I used both over Christmas and cleaned them. Got a F9 error on the top oven and a F19 error on the bottom oven. These ovens are junk---do NOT buy anything from LG.
Pros Love having 2 ovens. Convenient especially around holidays.
Cons F9 code - neither will work.
Summary Don't buy until they get the f9 problem worked out.