Pros Well...it looks pretty and make some neat sounds when it works.
Cons I also have the same F9 error, they replace the thermostats and its ok for a while. I cant bring myself to pay 200.00+ for a repair when its a 7.00 part thats failing due to a very poor design. I will fix it myself
Summary Its 2 days before Thanksgiving, you know one of the few times we really need both oven and the good old F9 error has popped up again. I am having 2 thermostats sent overnight so the 14.00 parts are costing almost 60.00! Hopefully they arrive in time and we can cook for everyone.
Pros Potential to be a good product if problems are fixed.
Cons Does not function properly after self cleaning. Too expensive not to work as advertised.
Summary I have had 4 failures in the 6 months that I have owned the oven. Each failure was a result of using the self cleaning cycle.
After a self cleaning the oven will give you a F9 error and lock up. Twice it has even lost all power due to a computer malfunction.
Each time the technician just changes out a few thermostats. This allows the oven to work but will fail 100% of the time if I
do another self cleaning. LG has a design problem here but I can get no support from the company. LG won't replace the oven
because they state that it is "repairable". Its a very expensive oven and should work as designed. Buy at your own risk.
Pros Beautiful design. Convection oven is easy to use & converts temp for you. Love blue interior as it's easier to see spilled burnt messes & makes cleanup easier. Rack design great when half of oven has tall item like a turkey. Variable size burner
Cons Self Clean feature is defective. 1st time I used it, it melted the display motherboard & locked oven, shutting off power. Noisy fan when oven is cooling. Hot air vents toward cook. lower oven takes forever to heat! LEMON!
Summary WARNING WARNING WARNING... DON'T BUY THIS OVEN. It looks amazing and has a lot of great features. Someone was innovative with the design. It looks like a high end professional oven But looks are deceptive. LG knows of the problem with the motherboard but refuses to replace oven as it says it's "repairable." Every time the self clean melts the display motherboard and locks up the oven, you have to pay a repairman to come out and fix it! Even if you have an extended warranty, you have to pay a deductible. You shouldn't have to call a repairman every time you use a feature on your oven! Waiting for repairman 4 days before Thanksgiving... been told parts can take 6 weeks to order. I bought this double oven/convection oven because I am a maniac with holiday baking. The broken oven has ruined my Thanksgiving dinner plans and likely much of my Christmas baking. This is BRAND NEW and cost over 2k so I refuse to buy a new oven as I will need to replace my microwave too.
Check to see if your state's LEMON LAW applies to all consumer products and not just cars. LG should have to replace the entire oven and they apparently are refusing to stand by their products. I'm also going to check with the Consumer Product Safety Commission as the heat it takes to melt a motherboard may also be a safety/fire risk.
LG should do a recall of these ovens. Just from the number of the same complaints on the reviews, there must be 1000s of people who have had the same problem.
BEWARE BEWARE BEWARE... DO NOT BUY THIS OVEN!!!!
Pros I love the look, the telescoping shelves.
Cons I have gotten the F9 error 2x in 2.5 years. Fortunately, I bought the extended warranty, but a terrible inconvenience to deal with the repairs. Service technician says its a design flaw that LG will not correct. Related to the self clean feature.
Pros A nice number of features when it works.
Cons Poor pre-sales testing!
Summary Before you try to fix this keep in mind you can damage the wires if you pull on them too hard, most connector have a lock on them that requires you to push or pull something before removing the wire(s).
The Self Cleaning option overheats the main board behind the control panel. The connectors going to the display for the burners and the buttons lose proper contact. After having the main board replaced it worked until the next self cleaning. After complete disassemble and inspection the fault was narrowed down to where the front panel plugs into the main board. The plastic on the connectors is softened during the self cleaning cycle and the metal parts seem to be softened and possibly oxidized. Repeated reinsertion of the connectors solved the problem intermittently. A second attempt was successful after all connectors were unplugged and sprayed with silicone spray. I used a 3% silicone spray normally used for plastic molding machines but any electronic silicone spray should work. Remember to unplug the stove and let it sit for a while so you don't zap yourself or the circuit boards. If you can raise the humidity in the room you lower the chance of static electricity damaging the electronics while you handle them. Lots of screws to remove as you have to take all panels off the back of the stove. You don't need to unscrew any other parts, just the back covers. (Electrical, Bottom & Top) Good luck :-)
Perhaps this has been fixed by now, but if you are having the problem you can call them and see if they cover it or you can do it your self iv you are good with small connectors.