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Optimum Online

3 of 15

Full user review

  • 1 out of 1 people found this review helpful

    0.5 stars

    "Worst customer service, agents give a different answer"

    on April 5, 2009

    Pros: Good sales people who get you to sign up, but customer service representatives, tech supports and technicians make you recognize that they have no idea what they are doing. STAY AWAY, don't fall for introductory rate, it goes up after 1 year

    Cons: AWFUL AWFUL AWFUL AWFUL AWFUL CUSTOMER SERVICE
    Worst international connection, you keep losing the line and get charged for minutes

    Summary: Don't fall for it, you are better off with a traditional internet service and satellite dish,

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