- Average user rating: 2.5 stars out of 5 reviews Back to product review
- My rating: 0 stars
Full user review
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0.5 stars
"Failed to power up or work out of box; had to return."
Pros: None. It never worked.
Cons: Failed to power up out of box. When returned, store had no others. Supply of product poor, and ability to work poor. Overall, poor. Suggest you avoid.
Summary: The above says it all. I bought this at OfficeMax the day it came out. I was excited, as it seemed to promise a lot for the price (Navteq maps, multimedia player, small form factor, etc.). Well, physically it lived up to promise -- small, portable form factor; great windshield/dash mount, etc. Unfortunately, it failed to power up out of the box. Same was true whether plugged into car power adapter or a home charge (you have to supply your own home charge cable -- 12v standard). In any event, since it never worked, I couldn't use it. Had to return it. When tried to exchange it, OfficeMax said they had no others. They only received shipment of one. So, overall, seems like Averatec has a problem with supply and with making a product that actually works. Suggest you avoid it unless/until the manufacturer figures out how to provide a functioning product. And this review comes from someone who loves technology and generally rates things very highly (just check out some of my other cnet reviews over the years). Trust me. This one is a dud.
- 2 replies to this review
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I understand you got a defective product and as someone who has also received defective products I know that that really stinks. However, I am really tired of people factoring in their experiences at a store that is basically unaffiliated with a manufacturer into their reviews. Also, can you try to keep your opinion objective? Maybe you should rate it once you get a working product. If you got two or more defective ones then maybe I'd agree with you, but one lemon doesn't make the entire product line bad.
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I was reading the online manual for this unit and on page 4 under Installation, instruction #4 does say, "Lightly press the Reset button to initialize the system." I suppose some people would think they can power the unit up without reading the instructions as is the case with some GPS units. Perhaps Averatec should put a sticker on the unit to reinforce this instruction.
