"Just a pile of JUNK"on by rufussy
Pros There are no pros to this thing.
Cons Forget about product service. Doesn't exist.
Summary If you have any problem at all with a new unit....throw it in the garbage. Don't waste the $ on postage sending it for repair. They will just jack you around for months. I had a weak battery problem. They had me send the unit to a repair station called Raytech. Each time I contact Garmin, they give you a different "specialist" whose job it is to not give you any service but lots of "mail me this and that and contact someone else next time you call". I gave up and bought a Tom Tom. It's GREAT!
Pros Basic features seem fine.
Cons 2009 Nov map data fails to find >1 year old address. Upon power on, it may take >3 minutes to lock onto satelite. Battery life is too short. Support team is rude, atitude is bad and argues with customer. Some voice guidance is too late.
Summary I bought this GPS on Thanksgiving day. After dowload a newer software and 2009 Nov map data, but still can't find a CA address existed for >1 year ago. Garmin admits the issue, but will not fix it and gives a new free map download. MapQuest, Google and Yahoo map can find this address. The bad is TomTom XL330S can locate this address.
Call Support team for help, but Garmin phone discussion/email reply are rude, atitude is bad and argues with customer - ver y poor customer service. I heard about this, now experience it.
Upon power on, it may take >3 minutes to lock onto satelite, even a shiny day and next to window inside a house. Heard this issue among other Garmin GPS and don't see such comment on this model, thought it's improved, but not quite to the standard yet. It's poor as compared to TomTom (I have a TomTom XL330S, which responds much faster.) Battery life seems too short - indicator shows 2 out of 4, but pops "Low battery" in about a minute.
I will return this product.
Pros It works if I use is while walking.
Cons The product can not find a satellite inside of a car. I could not believe it. I have an average car and it would not work inside of it. I had to get out of my car to have it work. Obviously I am returning it.
Summary The product simply will not work in an automobile. It is useless while driving.