Garmin nuvi 260W Widescreen GPS Receiver - refurbished

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Average user rating: 3.0 stars out of 13 reviews Back to product review
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2 out of 2 people found this review helpful

1.0 stars

"Poor reception, strange routing, slow customer response"

by larney0 on December 12, 2008

Pros: Nothing!!!

Cons: Slow to no satellite acquistion
Odd trip routing
Poor customer response
Summary: My wife travels alot and needs a good, reliable GPS when she is on the road. We have had 2 Nuvi 260's before this 260w. We liked the 260's. (Somebody else also likes the 260 because they keep getting stolen.) I assumed the 260w would be just a wide screen version of the 260, but it wasn't. It takes a long time to find the satellites. I took it on a 2 hour hike; it never found the satellites. I have placed the GPS in my house window facing SW and the battery will go from full to dead without finding a satellite. The GPS also makes strange routing decisions such as taking side streets parallel to a main street or sending me on backroads that will never be faster than the highway. (We kept checking to see if we had set it on shortest distance or pedistrian mode or some other bazaar setting.)

I have waited 2 days for support to get back to me. Customer service is obviously too backed up, so I'm trying to help them out by keeping new customers from buying their product. It is quite possible that we have gotten a bad GPS, but customer service should be able to help me out in a reasonable time or at least tell me how long I should wait.

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1 reply to this review

reply by: bigsarge06 on August 24, 2009

Guy, you sound like someone I know.... ME! However, I've been waiting since August 3rd for Customer Service assistance. Today is August 24th. Ridiculous. I'm going to try and assist them also by eliminating as many would be customers as possible. They should pay me for having to deal with all their crap for the past 8 months now. I bought my GPS at the end of December (2008). It still doesn't work.

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Garmin nuvi 260W Widescreen GPS Receiver - refurbished: $119.99 - $313.12

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	$119.99	Yes
Amazon.com Marketplace	$129.99	Yes
Flash-Memory-Store.com	$313.12	No
	$139.95	Yes

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