"Returned twice, called tech support so many times!"2.0 starson by delux_version
Pros: Great clarity, simple zooming option allow view of exits, great clear voice, easy idiot proof touch screen, easy mounting options, best map graphics, quick re-routing during detours, perfect size for viewing and ending dash clutter. Has trucker chip!
Cons: The entire problem can be pin-pointed to one or two places. The battery and the cables that attach it to the power. I've called so many times trying to find out why the device just stops running it's ridiculous. Refuses to charge or charges too slow!
Summary: This product would be getting my highest rating if it were not for the power problems. The problem started with the downloading process. First, if you have the latest windows 7 then too bad! Can't download. You have to locate some old windows XP version. Second, it's too complicated to update. Just too many steps and the end result un-noticed. Well, not entirely un-noticed, the first download shut down the device entirely and I had to return it for a refurbished piece of junk. Next the second device was sent with the old version so I had to re-download the newer version. Then the problems began again. Power was slowly being sapped from the battery while plugged into the 12 volt power source. I went through 3 different power cables for this unit. Even the traffic link power cord. After calling the tech support more than I call my own parents, (hope you can understand bizarre accents) I decided to call human resources and complain. Never got a return call or e-mail. But hey, that's the way it is with all these kinds of companies so I wasn't too upset. I finally sent the dead second unit back and went out and bought a competitors brand (Cobra 7700) and this should freak you out but I miss the "working" Magellan Roadmate! Really! If you can just get a working model of the roadmate you won't be sorry! As a trucker the co-pilot chip for the 1470 came in handy but it is like buying a completely different unit. The Roadmates superior screen and clear voice and easy use just out classes all competitors. But, the poor craftsmanship of the product will always send reviews spiraling to a low rating. It's usually the other way around, great quality, poor programming, but, not on this unit, or at least the one's I was sent. If they could replace the power plug-in and separate it from the computer plug-in the problem may have been removed. To summarize.... The programming is the best, the mechanics is the worst, and the size is just right! (Cobra unit is 7 inch screen and too big with poor picture quality)