"www.GPSEXPLORE.COM"on by ninja007
Pros So far so good, after getting a new Magellan 700
Cons GPSEXPLORE.COM customer service strinks
Summary I have been waiting for about 5 years to get a product that does something like this... the moment I got it, I was so happy... Something that I work hard for you know? Anyway, I ordered my Magellan 700 from GPSexplore.com.... The shipping was great (that was about the only thing great), I received it in the mail the next day.... However when I hooked the unit up to my car.... it shut off on me after a min or 2...First, I assumed I hooked it up wrong… but after reading the instructions serevel times, I knew it wasn’t my fault at all… I called GPSexplore… WAS ON HOLD FOR ABOUT 40-50mins… and they told me to call Magellan… (they could of said that in the recording). When I called Magellan (on hold for about 15-20min, they told me that it maybe you have a bad cradle…they send me a new one, which took about a week to get to me… When I received the new cradle in the mail I was so excited…. However, once again the Magellan started to shut off on me after a min or 2… I was getting so upset being that I paid 1,000 plus for this unit with a 150 rebate… I called GPSexplore up…. (on hold for about 30-40mins, getting better) and told them that I want a new unit send to me ASAP… do you believe they told me to go on the internet and fill out a return slip, which then will send me an e-mail within 2 business days with an RAN#…. I did that before I even called them, and guess what? No e-mail was ever send to my address… I became a pain to them so much, that I knew the names of 3 employees there… just by hearing their voices when they picked up the phone….I send the bad unit back which cost me $24.00 to do so, I asked GPSexplore if they could reimburse me, and they say no… now I already spend 1000 plus on the unit… now add 24.00, that is just not right at all. Finally when I was able to get a new product, took about 3 weeks total of purchasing the defected one…. For the record as of today which is 3/19/05 the new product is working great… however GPSexplore didn’t send me the DC cable so that I can program the Magellan in my home I called Magellan up and they are sending me one now… free of charge… IF I WERE YOU, I would buy something that is in the price range over the internet just because it saves you a buck or even 100... the next time I am going to go into a store like BESTBUY, or CIRCUTCITY...because if I would of went there, I would of had a new one the very next day... or even the same day depending on when I got it..... Thanks for reading, will write more.... once I really use the product big time...Updated
For the user that said I am not a smart buying, if you had read my review, I said I will be writing more later.
Ok here is the deal, I have had the magellan now for about 5 months. It has been great in some areas of NYC, not so great in Jersey at all. I almost lost my mind following the directions coming from New Jersey back into the NYC area.
Also the POI is really bad, there were times it took me to the area of the POI, however, the POI is about a half a mile down the road.... Now everyone knows these devices are very expensive, I was expecting DOOR to DOOR service for all ********. Now don't get me wrong, there are some places I have gone, and it gets me 100% there.
The funny thing about it, now there is a newer model out that speaks the street names, I guess that is life when you are in the computer world.
Pros Easy to use, fast, compact ,and a miracle device!
Cons Mount is difficult for me to take off
Summary After doing a lot of investigation about the perfect GPS, I opted for this one and I must say I am not the least bit disappointed. I have to admit, I get hopelessly lost -- always have and probably always would without this device. It gives very clear, consise directions -- two mile warning before turn-offs. I now feel comfortable making long road trips by myself. It is absolutely everything I had hoped for and oh so much more. Great having many options for shortest distance, shortest time, avoid highways, calculating mileage and times, changing voice prompts, various displays for day and night, option settings for nearest facilities. Wow! Also, I believe I got a great deal. Amazon was having a "one day special" for $739 -- I haven't gone back to see if this "special" continues but from all the prices I looked at, this was the cheapest. Someone referred to a compact flash card not included (it is not needed)
Pros Big, bright screen, big hard drive
Cons Out of date maps, poor rural directions
Summary I have had the Roadmate 700 for almost a year and use it frequently on trips throughout Texas and New Mexico. I researched all the similar GPS Units before I bought it and think I made the right choice at the time. It has a large hard drive with a huge data base of roads, POIs, etc. The screen is bright and easy to see, even in full daylight. It comes on and locates the satellites fast. Overall, I am happy with it except for two problems:
1) The maps are out of date. There have been many times I have noticed that roads and freeways been built and exits changed that are not reflected on the maps. Some of these changes are as much as 10 years old. In one case, I was trying to get to an address and found that the entire subdivision I was looking for was not in the Roadmate at all. The subdivision was 14 years old and the entire area was just shown on the map as vacant land when I finally found my way there without help. Magellan has an update for sale on their website, but, based on the description, I don't think it corrects any of these problems.
2) It doesn't know the difference between paved and dirt roads. If you select the "shortest distance" option, at least in a rural area, the Roadmate will take you down dirt roads and through some very "senic" county to your destination. By contrast, if you select the "shortest time" option, it will take you WAY out of the way to keep you on major highways; as much as 40 miles in a 200 mile trip. It doesn't result in the shortest time as the other (paved) roads are not any slower than the roads it selected.
I wish there was a way to actually compare the newer units to see if the maps were any more up-to-date and how they calculated routes.
Pros if you know where you are going the unit will not disappoint you.
Cons very expensive, unreliable, limited assistance on points of interest,over one hour wait to locate your unit
Summary when the unit works it is generally accurate. However, it can give you wrong turns at crucial times. It has also just frozen up on me during a trip. I never know when it is going to work properly. I find myself printing maps when I can off the internet as backup. For the cost of the unit that is a little more work than i think i should do. The points of interest feature is a nice sales gimmick but falls woefully short on performance.
Pros Ready out of the box; technology supported by Hertz
Cons No disappointments (yet)
Summary I've just received my Magellan 700 RoadMate, so I haven't really stress-tested it yet. However, I have used Hertz NeverLost in the past, and it's gotten me home in situations where I might otherwise have been forced to sleep on the side of the highway. My experience with NeverLost was ultimately the deciding factor in choosing Magellan over Garmin or TomTom.
Primarily, this review is to itemize the package contents as they've apparently changed over the last year or two. Earlier reviews on CNET and other sites bemoaned the RoadMate's lack of standard included accessories; it now comes pretty loaded.
I purchased the unit online (from a well-known site that, curiously, was not listed in CNET's price comparisons) for under $800.00. Included were:
*GPS unit w/ 10 GB hard drive, 4.32 firmware
*suction cup window mount
*DC cigarette lighter power cord
*AC power cord
Just plug it in and turn it on. I live in the New York metro area, so I was unable to pick up an indoor signal either at home or the office (even right next to the window). But once it was mounted in the windshield (and after I remembered to raise the antenna) it established a lock in a couple minutes.