- Average user rating: 2.5 stars out of 9 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
0.5 stars
"Locks up regularly - When TMC Trial runs out you can't renew, - Terrible support"
Pros: Great display, good easy navigation, Bluetooth works even on a Treo 650,
Cons: When the TMC trial runs out, you cannot renew it. Units locks up regularly. MIO support is rude and clueless
Summary: A month ago I would have told you this is a great product. But Now.... Not so. Don't buy. The unit locks up regularly and when the trial subscription runs out for TMC alerts there is no link on MIO's website to renew. MIO's USA support is both unresponsive and clueless.
- 1 reply to this review
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I had the same problem. I was luck enough to got thru to the Customer Service after several tries. This guy told me that the company currently don't have the website to pay for TMC subscription (stupid, isn't it?) but Mio will have that online in next month or so.(for the TMC renewal). Then this guy told me that when message (to renew) msg pop up, turn off the device (using the on/off buttom at the bottom) then click "okay" like 3 times, it should bring the GPS back to normal use without the warning msg. Well....we tried, didn't work, so the guy told me to RMA it.
Anyway, i wasn't gonna give up. so I tried myself....bingo, it's not the on/off buttom. When the renewal msg popped up, pin the reset buttom at the bottom, then the device reset, warning msg popped up agin, click okay,then bingo....you have it.
