Motorola TN30

CNET Editors' Rating

2.0 stars
    Overall score: 4.3 (2.0 stars)

Mediocre

Average User Rating

7 reviews

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Motorola TN30 - FT Motorola TN30 - TOP Motorola TN30 - SIDE
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  • Motorola TN30 - FT
  • Motorola TN30 - TOP
  • Motorola TN30 - SIDE

CNET Editors' Review

CNET Editors' Rating

2.0 stars Mediocre
    Overall score: 4.3 (2.0 stars)
  • Design: 5.0
  • Features: 6.0
  • Performance: 2.0

The good: The Motorola Motonav TN30 features crisp graphics with an intuitively designed menu. Bluetooth handsfree and text-to-speech directions are great safety features.

The bad: The TN30's software was slow, unresponsive, and extremely buggy, requiring a hard reset every other day.

The bottom line: While there is much to like about the Motorola Motonav TN30, buggy software limits its usability.

Review:

The Motorola Motonav TN30 is part of Motorola's first foray into the world of portable navigation devices (PNDs). Like most first-generation devices, the Motonav TN30 is a charming unit with a fresh look and high ambitions, but it still has a few kinks that need to be ironed out before it can be considered a true contender in the PND market. Specifically, we found the TN30's software to be quite buggy, which ultimately hurt the usability of what would have otherwise been an excellent device.

Design
The Motorola Motonav TN30 doesn't vary wildly from the tried-and-true PND
... Expand full review

The Motorola Motonav TN30 is part of Motorola's first foray into the world of portable navigation devices (PNDs). Like most first-generation devices, the Motonav TN30 is a charming unit with a fresh look and high ambitions, but it still has a few kinks that need to be ironed out before it can be considered a true contender in the PND market. Specifically, we found the TN30's software to be quite buggy, which ultimately hurt the usability of what would have otherwise been an excellent device.

Design
The Motorola Motonav TN30 doesn't vary wildly from the tried-and-true PND form factor. Its 4.3-inch wide-format touch screen is crowned with a silver Motorola "M" medallion and surrounded by a glossy black bezel, with a matte black body. On the upper-right side of the bezel there is a multicolor charging-status LED and at the upper left is a pinhole microphone. The top side of the Motonav TN30 features the power button, which must be held down momentarily to activate and deactivate the device. The right side of the device is home to the SD-card slot and micro-USB port, used for charging the device and connecting to a computer. A recessed reset button can be found on the bottom of the TN30, while the left side is devoid of features. Flip the TN30 over and you'll find the rear-firing speaker behind an interestingly designed grille.

The Motonav TN30's menu is handsomely designed, with dark graphics and a simple home screen that features only four choices: Go, Map, Call, and Settings.

Drilling down into the Go menu, we found the various methods for destination entry, including address, recent and saved locations, points of interest, and a home button. The Call button takes you to the Make a Call screen. Finally, the Settings button brings up the various options for personalizing the Motonav TN30's functions.

The Map button brings up the map of your current location. It's worth noting that there is a Map button in the lower left corner of nearly every menu screen, making returning to the map a simple one-touch affair. The map itself features semitransparent buttons on the left side of the screen for changing map mode (2D or 3D) and volume control. The right side is home to the zoom buttons, a phone button that leads to the Make a Call screen or answers incoming calls, and icons for battery-charge and Bluetooth-connection status. The bottom of the screen houses an info bar that can display information about current location, time and distance to destination, or speed, direction, and altitude information, as well as the Menu button.

Finally, the Motorola Motonav TN30's cradle is a bit of an odd egg. Out of the box, it seems like a mounting bracket attached to a suction cup by a rigid plastic arm that sticks straight out. When mounted on a slanted windshield, the device pointed straight down at the ground. Confused by this odd configuration, we contacted Motorola and were informed that the arm was, in fact, flexible and--with some effort--could be bent into the position that best suits your car. Once bent, the cradle holds the Motonav TN30 firmly in position without wobble or droop.

Features
Motorola says it has focused the Motonav TN30's functionality on the handful of features it thinks buyers will want at the device's price point.

Bluetooth handsfree is easy to use, offering onscreen dialing, a list of recent calls, a redial button, and a voice that activates your phone's voice-activated dialing, if so equipped. Caller ID information for incoming calls is displayed in a pop-up window, with options to answer or ignore the call. The internal speaker is expectedly harsh sounding, but it is loud and easy to hear.

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Average User Rating

2.5 stars out of 7 user reviews

Rating Breakdown

  • 5 star: 3
  • 4 star: 1
  • 3 star: 0
  • 2 star: 0
  • 1 star: 3

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Most recent user reviews

Showing 3 of 7 reviews

1.0 stars

"After 15 months I get a fatal application error." By Hersh1693

Pros: Worked for 15 months.

Cons: Worked for 15 months then I recieved a fatal application error, when I contacted Motorola support to get a software reload I was told it was out of warranty and couldn't download the software. I now own a $200 brick. Worst support I have seen.

Summary: I will never buy another Motorola product, ever!!!!!

0.5 stars

"Fraud! Don't buy it! Why? They won't support u" By kurtic

Pros: Im so upset i cant find one

Cons: Slow, unresponsive most of the time. CAN'T be updated because you gotta do it with in a year.....after that go buy another or hope noting changed at location you're heading.

Summary: I got this as a gift, of course i didn't use it for a while, and after a 2 or 3 years when i decided to update it, because it was wrong.....MOTOROLA says, you can't!. That's fraud. Never Motorola.

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Specifications

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Quick Specs

  • Destination: Automotive
  • Audible assistance: Audible signal(s)
  • Features: Anti-glare Touch screen

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