Version: 2008
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Navigon 7100

2 of 55

Full user review

  • 10 out of 14 people found this review helpful

    1.0 stars

    "Product Has Growing Pains and Poor Support"

    by GPSisMyFriend on September 10, 2007

    Pros: Most features for GPS functionality

    Cons: U.S. routing and POI's poor, smaller SD card delivered, non-responsive support

    Summary: On paper, this is a terrific product, if what you want is pure GPS functionality. Sharp, bright display; lifetime traffic information included; Zagat data and ratings included in addition to POI's; many configuration options.

    I returned the product, however, after ordering it because users (google the web) are experiencing illogical routing, trouble with POI's, a 2GB SD card is included instead of the 4GB advertised, and customer service (dedicated to the European product) doesn't seem to care. Some users are happy because they're able to hack into the configuartion files, not via software menus, and change programmed settings to values that work better. This is not my idea of a good product (though I do like to tweak settings occasionally for minor improvements and customizations).

    This product may work well someday, as it seems to in Europe, if Navigon starts to take the U.S. market seriously. I'll wait and see if I want the product after it's fixed, but there is new competition coming, so I won't wait too long.

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