"False advertising on box; no use if you want to customize POIs"0.5 starson by migboy
Pros: Easy to use; fuel, parking buttons
Cons: No software support, horrible tech support, no custom POI, outdated POI DB, inaccurate maps compared to garmin
Summary: 1. Navman website and the box itself say PC kit via USB is sold separately. Navman tech support just told me "it is not needed in the US" but is for sale in UK. When i asked what they meant by "not needed", since I, a customer need it, they said the company feels it is not needed. When i mentionred it is on their site and that is false advertising, they said they would take it off the site. Good thing i took a printout. WIll be useful for BBB, FTC communications. They don't realize this is not UK. You can return the silly thing for a full refund. This is a PR disaster for navman. Even an email from CustSvc says that since this is such a basic unit, the POI customization is not supported.
2 So if you plan on doing any custom POIs, loading other people's POIs etc this is NOT for you
3 Doesnt even include canada maps which garmin does
4. The unit itself is easy to use, but so is garmin
5. the POI database is old and has incorrect entries for businesses that are long gone. can be very frustrating if i need to call the business to find out beforehand if they are still there. Garmin POI is WAY better
6. CNET review "specifications" page incorrectly says that it ships with SmartST. You can't even buy it
7. Even if you had an earlier navman, SmartSt 2005 will not work with F20. I tried this
8. Map updates are not free. Garmin it is free
All in all, i am very dissatisfied with the arrogant customer support. They have a thing or two to learn abt the american consumer market and are in for a rude awakening. The hundreds of people who bought it for 200 after MIR on black friday are about to return it now if you believe the online forums.
BBB, FTC, here i come
IMHO the C320 from garmin is a much better buy at 270 shipped from 5 star rated store with better maps, 4times POIs, usb, software, free map updates, more accurate maps. run a price comparison on cnet/pricegrabber
or even c330 with hard disk is 306 shipped.