CNET Archive

Find more recent Car GPS (Navigation) products

Palm GPS Navigator Smartphone Edition (TomTom Navigator 6) (08/11/2006)

Palm GPS Navigator Smartphone Edition (TomTom Navigator 6)

Entered CNET Catalog: 08/11/2006

SKU: 0805931019165

Manufacturer: Palm

Manufacturer description

Featuring TomTom NAVIGATOR 6 software, voice guided, turn-by-turn directions help keep your eyes on the road. You can navigate using the latest Tele Atlas maps covering the United States and Canada, including millions of points of interest to help you find fuel, restaurants, parks, airports and more. Automatic route recalculation puts you back on track if you take a wrong turn. Friendly user interface and touch screen operation make navigation simple and fast. Palm GPS Navigator Smartphone Edition 2 includes a memory card pre-installed with a map of the continental United States and Canada. Simply insert the pre-installed memory card into your Treo 650, 700w, or 700p smartphone to launch TomTom NAVIGATOR! The device cradle holds your Treo smartphone securely in place and within reach. Now, there is no need to re-fold maps!

Product summary

The goodThe good: The Palm GPS Navigator Smartphone Edition features text- and voice-guided directions, an accurate receiver, and a vast number of navigation and map customization options. Setup is also easy, and you can dial a phone number from the points-of-interest database directly from your Treo.

The badThe bad: The Palm GPS Navigator Smartphone Edition is a bit pricey, and we wish there was a mounting apparatus for the Bluetooth GPS receiver.

The bottom lineThe bottom line: For the true road warrior, the Palm GPS Navigator Smartphone Edition can take some of the stress out of your busy on-the-go lifestyle by bringing accurate driving directions right to your Treo; just be prepared to pay a price.

Average user rating: from 12 users
3.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 08/15/2006
Today, Palm and TomTom announced their latest GPS solution for the Treo 700p, as well as the Treo 650, and features the latest TomTom Navigator 6 software. It's a good addition for Treo owners who are constantly on the road and need help getting directions to their destinations. The setup is easy, and the software provides accurate driving directions, with the option to add traffic information and other useful services. At its $299 price, we think the devices is a bit on the pricey side; you can get some stand-alone in-car nav systems for that price nowadays. But considering how attached Treo users get to their devices, and with the travel-friendly setup and usefulness of the GPS Navigator, the functional and user-friendly GPS solution is sure to attract a number of Treo owners.

The compact and lightweight GPS receiver is powered by a SiRF Star III chip. A power switch and a port for an optional external antenna are on the left spine, while on the front of the device are three indicator LEDs that show the status of GPS reception (orange), Bluetooth operation (blue), and the battery life (green for fully charged, red for low). There's a mini USB port on the bottom end for charging the user-replaceable lithium-ion battery, which is located on the back along with two rubber pads designed to help prevent the receiver from sliding around on a flat surface. However, we found they weren't quite strong enough; the device took a few tumbles as we drove around curves and went over bumpy roads. We wish it came with a more stable mounting apparatus for the receiver. However, Palm does include a windshield/dashboard cradle for your Treo, a USB memory card reader, and a car charger with connectors for both your Treo and the GPS Navigator.

The Palm GPS Navigator features TomTom Navigator 6 software, which includes 2006 TeleAtlas maps of the United States and Canada and a comprehensive points-of-interest (POI) database. All data is loaded on the included 1GB memory card, so you don't have to deal with any map transfers from your PC. Once you insert the card, you'll have to endure a couple minutes of setup and activation. You'll be asked to input preferences such as language choice and whether you want your distance units displayed as miles or kilometers. After four or so questions, you will then need to activate the software. To do so, you'll need to have ready the product code (located on the flap of the included software CD) and a device code (presented on the Treo once you start this process). We suggest you have a pencil and paper on hand, as well.

Fortunately the setup process is the most difficult part about using the Palm GPS Navigator. If you've ever used a TomTom navigation system before, the GPS Navigator's interface will look familiar. And even if you haven't, you'll need little acclimation, as the menus are easy to understand and intuitive, with large icons and clear identification. What's more, the Treo's touch screen and QWERTY keyboard make it easy to enter commands and addresses. If you already know where you're going, the Navigator's map browser gives you a general overview map and you can use it to keep track of your location. Otherwise, you can enter a specific address, city center, or intersection or select a recent destination, a POI, or a name from your Contacts list to receive driving directions. There is also an Itinerary function where you can add other destinations and waypoints into your current route. Under the Preferences menu, you can instruct the Navigator to calculate a route that avoids all freeways or takes the shortest time or distance. You can also plan by bicycle or walking routes.

Maps are presented in 2D or 3D view. If you select 2D mode, you can choose to have either north or the direction you're traveling always face the top of the screen. There's also a night mode that changes the color of the maps for better nighttime viewing, and if the default settings don't suit you, you have the option to change the color schemes under the Preferences menu. You can choose to have driving directions presented as text or images. The main driving view will give your current position, the name of the next major road, the next instruction, and information about your trip, including remaining trip time and distance and estimated arrival time. In addition, you can zoom in and out of maps. And though the GPS Navigator has voice-guided directions, it does not feature text-to-speech functionality, which speaks actual street names.

There are some added bonuses to the Palm GPS Navigator. If a POI has a phone number associated with it, you can dial it directly from your Treo--great for, say, making dinner reservations or calling ahead to see if there are any vacancies at a hotel. You can also access traffic information, safety camera warnings, and more via TomTom's Plus services. However, it will cost extra; you can find more information about subscription fees here. Alternatively, if you don't want to pay for traffic info, the GPS Navigator has automatic route recalculation, in case you go off the prescribed route.

For our tests, we used the GPS Navigator with the Palm Treo 700p for Sprint, and we had no problems with the pairing process. The Treo found the receiver immediately and identified it as a Palm GPS. We entered the four-digit passkey (0000), and we were set to go.

From a cold start, the receiver acquired a satellite fix in less than two minutes, and subsequent starts were much faster. Driving around without a preplanned route, the Palm GPS Navigator did a good job of tracking our position as we shuttled around the streets of San Francisco. We ran into a couple of problems as we drove through the downtown area and lost reception, but this is typical of all GPS devices, as tall buildings block a clear view of the sky. We also plotted a course to the Cole Valley neighborhood of San Francisco, and the GPS Navigator got us there with accurate driving directions. Voice prompts were loud enough to hear in the car via the Treo's speakers, and they even paused when we received an incoming call. We purposefully missed a couple of turns to test the automatic route recalculation, and we're happy to report the Navigator didn't miss a beat and immediately got us back on track.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12
User Rating:
1.5 stars

out of 12 user reviews

Huge Disappointment!

Pros: Good idea, should be a winner

Cons: Support Sucks, both Palm and Tom Tom

Review: I read a previous user's opinion from about a year ago but thought they HAD to have got their stuff together by now...no way! Palm support is a total joke! They put their name on this, sell it, but don't support it. Additionally, Tom Tom was useless. I couldn't even get the software to load and got no help whatsoever. I returned it in one day.
FYI I have a Palm Treo 700p with Verizon
User Rating:
4.5 stars

out of 12 user reviews

Great integration with a Palm Treo.

Pros: The main pro for this device is the awesome fact that you can use your contact list in the Palm to directly have the GPS use an address. This is a great feature!

Cons: If you are on a call you have to remember to switch to Navigator or you will lose the map and directions!

Review: If carrying as few items as possible and to utlize your own contact list, then the Navigator 6 is for you! I found this package very easy to use, until someone broke into my car and stole the dang thing! Yes, the thieves know this thing is a GPS. I really liked the fact that TomTom gives you plenty of current stats on your drive. You have the time, exact MPH, time of arrival, as well as a compass to constantly show you where North is.

The neat thing is the ease of use. You just hit the program on your Palm, or program a quick button for that matter, and away it goes. Even inputing an address is quite quick.

The major cons to this is that you have a smaller screen then other GPS devices, as well as the fact that when you are on a call, unless you have it on speaker and you change back to the Navigator software, you cannot see the map, let alone hear any directions. Also, TomTom is not so swift on email replies, and if you have a support question, call as early as you can as they get busy and you could be waiting a while.

One caveat about their support, though, as earlier this year it took me at least 15 to 20 minutes to get someone. I think they have heard the complaints as this time around I not only got to a human quite quickly, twice in the past two weeks, but they were very knowledgeable as well as super friendly. I am doing some research on a new unit and they were also very helpful with pre-information.

One other con is that their Bluetooth system is LIMITED!!!! I mean LIMITED!!!!! Very few phones will work on their bluetooth system as you have to have a CDMA phone and not GPRS. However, on the plus side, if you have a Mac, and the right phone, their software works well together.

All-in-all this is a sweet package, especially since it comes with a phone holder. I am probably going to go back to it or use the Navigator 5 with an older Palm so I can have a phone always available. I hope this helps!
User Rating:
1.0 stars

out of 12 user reviews

This thing is bugy !

Pros: Well organized menu, easy to use

Cons: Freezes a lot, almost useless.

Review: I paid $99 for the software package and it worth maybe 10 bucks. If software can't do what it suppose to do, it is useless. I had to either cancel and restart it or pull the battery to reboot phone 4 times in my 1 hour drive to work. Also lost in roads when I chose to use a road parallel to interstate and can't recover at all. If software looses connection to GPS it tries to pretend vehicle is still moving, speed is not updated, keeps showing 3 mph while I was in traffic 10 minutes ago... restart. I was thinking that I don't need a GPS for a long time and I was right.
User Rating:
4.5 stars

out of 12 user reviews

Qulity GPS System

Pros: Integrates with TREO very well, allowing you to navigate to your contacts. Also gets time from your cell network and initial set up it as easy as plugging everything in.

Cons: You need to open the application again after making or recieving calls, but it will remember the last route and resume when you come back.

Review: I think this is an excellent value for a GPS system. I read that others have had some difficulties with Verizon Wireless, but I use Verizon and have no problems using this GPS.

I wanted a GPS to help save time and improve safety with my job, and this certainly works. I no longer have to pull over to check maps and directions, and I can concentrate on driving...road conditions, weather, other drivers, etc. with the confidence I am going the right way and won't miss a turn. I use a wired plug in ear piece and I can hear the GPS directions clearly through it (it was very difficult to hear over road noise through the speaker phone on the TREO).

With the current price after rebates I paid under $200 and would have spent double for a stand alone unit. Great value!
User Rating:
4.5 stars

out of 12 user reviews

It does what I want it to do and I found excellent support.

Pros: It is a bit expensive but it's better than buying a complete stand alone unit. Much more convenient.

Cons: Very poor instructions. No information on card reader or software.

Review: Very easy to set up and works great. Mapping is very good and walks you right to the door. There was no info regarding the card reader or software CD. Neither item was mentioned in any of the instructions enclosed. Even after loading the software I still couldn't figure out what to do with it. Also, the navigation software in my phone would not accept any favorites. I called Palm for support and they referred me to tomtom. I thought to myself, "This is the beginning of my run-around". I called tomtom and gave the very polite young lady a list of my questions. She wrote each one down and told me she would put me on hold and get all of the answers to my questions. Her name was Kara. She came back after about a minute and told me she was going to transfer me to someone that knew more about the Palm tomtom product. I got Steve and Steve was great. He slowly and with great patients walked me through a complicated software upgrade and answered the rest of my questions. Great support! Write this # down, it's the support # I used for tomtom support: 978-287-9555. Ask for Steve! Come to find out the PC software only assists in upgrading the tomtom SD card. Other than that with the Palm nav it is not of much more use.
User Rating:
4.5 stars

out of 12 user reviews

Even better than some built-in car GPS systems

Pros: Excellent value for the price, detailed maps, POIs

Cons: had to put a USA+Canada map, no USA only map, Cant browse map directly from navigation view.

Review: I was thinking about buying a Garmin Nuvi 350 at first. For a little extra $$, I bought a dell axim 51v PDA, Oncourse GPS receiver, and Tomtom navigator 6, and I am very pleased with the purchase. Software is very configurable and gives you several options in planning your route (fastest, shortest, avoid toll roads, bicycle routes, pedestrian, etc..). The USA+Canada map has more built-in POIs than the built-in GPS systems in some cars I've seen.

If you're thinking of getting a portable nav system, definitely stick with a PDA+Tomtom Navigtor 6, you wont regret it!
User Rating:
0.5 stars

out of 12 user reviews

This is JUNK! With NO support!

Pros: The receiver is small! even though it doesn't work!

Cons: NOTHING works as it should - No support

Review: Nothing about this JUNK is good! I have spent almost 2 months trying to make this JUNK work. Still nothing. Even replace the phone because I though that was the problem. It states "No GPS Device". The customer support is a joke. They just run you around! I have called Verizon, Palm, Tomtom and GlobalSat and no one can help. At least GlobalSat was nice and has tried to help. As for the rest they don't support each others stuff. Well, you cannot buy as one thing. Only sold in bundles and the bundles are not sold by Verizon so it is impossible to get support. The "geeks" at verizon have never even heard of this let alone support it. Do yourself a favor and run from this JUNK. Sounds good but don't fool yourself. Avoid the misery I have suffered. RUN!

PS They will not allow a rating less than 1 or I would have given it lower!
User Rating:
3.5 stars

out of 12 user reviews

Unbelievable performance and great versitility for Treo

Pros: Portable, easy to install software, Treo integrated solution

Cons: Unable to use bluetooth ear piece, maps did not move with route

Review: Purchase this package directly from Palm as a Xtmas gift for my wife who works in real estate. We both bought Treo's 700Ws with Windows Mobile.

Software installation was simple and easy, but phone needed to be turned off to install and turned on to connect bluetooth receiver. Also tried to install software in a second phone, but only activates on one phone. No option to activate code on a second phone available. Bluetooth ear set did not work at the same time with GPS receiver.

We called a friend and asked for their address. We then input it into the Treo. We then proceeded to navigate and pick them up and call them once we reach their address.

Navigation was great, but required us to manually move the map on our Treo touch screen to follow route. Voice was loud and clear. Warnings of turns was impressive and timely.

We loved the versitility and integration with Treo. No noticeable problems or gliches other than the moving map. We recommended it! Great value with rebate offer.
User Rating:
3.0 stars

out of 12 user reviews

When it works, it is a nice portable unit. When it doesn't, support in non-existent!

Pros: Nice portable unit.

Cons: Customer service/support is non-existent!

Review: I purchased this unit to use while traveling. Having it integrated with my smartphone makes it very portable and convenient to use. The maps are clear and the navigating directions are good. But...the gps unit has trouble finding locations. The Palm website has no useful technical support for this product, and it has no contact numbers for customer service or support. After obtaining the contact number from the corporate office, the technician could offer no help, and referred me to Tom Tom. Tom Tom's email support could not help and referred me to Helux, which was "most likely the manufacturer" of my unit. Again, no contact number or website address. In short, the support for this unit is TERRIBLE!
User Rating:
4.0 stars

out of 12 user reviews

Pricey but worth the money

Pros: easy to use

Cons: sometimes hard to get the bluetooth to connect, requires a minimum of a 1 GB memory card, a long trip with the GPS in use can lock up the phone requiring a reset.

Review: Convenient and easy to use. Accurate 98% of the time. Requires a minimum of a 1 GB memory card to function properly. On a long trip can cause the phone to lock up requiring a reset.
User Rating:
3.5 stars

out of 12 user reviews

Good when it works

Pros: When this thing works it does an excellent job comparable to any other GPS on the market. Custom voices are a cool feature.

Cons: Sometimes doesn't link up to satellites or Treo won't link to GPS unit. Better have that Google map printout as a backup.

Review: I don't regret buying this thing but wish it was more reliable. I can get it to work 80% of the time. Other times it either won't link up to the satellite, Treo has no connection to GPS unit, randomly resets or gives some weird out-of-memory error for which I had to use a 3rd party memory flush program to clear. But when it does work I'm happy with it, got the Tony Blair custom voice too, he's always got an exit strategy ;)
User Rating:
4.0 stars

out of 12 user reviews

Great product. Would be better with a serial GPS

Pros: Accurate, easy to use, long battery life, easy one handed operation of software

Cons: Bluetooth connection on Treos allows for either GPS or Headset connection – not both

Review: I wrote a full review at www.gadgetnutz.com. This is a very, very impressive package. Everything works as it should. The GPS receiver is very accurate and very easy to set up. The software is the most powerful and easy to use I have ever tested.

The only thorn in the side of this package is that Palm chose to use a Bluetooth GPS receiver which makes using a Bluetooth headset or car kit impossible. I tried the software with a hard wired GPS and was still able to use my Bluetooth car kit for phone calls and it worked great.

I would hope that in future planning, Palm will give the user an option for hard wired or Bluetooth use.

The bottom line is that if you want a Bluetooth GPS receiver and the absolute best software package for the Treo, and you are aware of the limitations of Bluetooth use – buy this package.

If you are a Bluetooth headset or Car kit user and you want to drive with GPS guidance – be forewarned – you will lose your headset/car kit connection if you connect to the GPS receiver.

Keywords

gps systems   |   gps receiver   |   gps software   |   TomTom   |   tom tom   |   treo gps   |   pda gps   |   navigation   |   sirfstar   |   sirfstarIII   |   smartphone gps   |  

About CNET Archive

Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.

Palm GPS Navigator Smartphone Edition (TomTom Navigator 6) specifications

  • General
  • Product Type GPS kit
  • Localization North America
  • GPS System
  • Product Type GPS kit
  • Receiver GPS receiver
  • GPS Functions / Services Speed , ETA (Estimated Time of Arrival)
  • Antenna Built-in
  • Software Included TomTom Navigator 6
  • Maps Included Canada , USA
  • Distribution Media MultiMediaCard , DVD
  • PC System Requirements for GPS
  • PC OS required Microsoft Windows 2000 , Apple MacOS X 10.3 , Microsoft Windows XP
  • GPS Compatibility
  • Compatible handhelds Palm Treo 700w , Palm Treo 700p , PalmOne Treo 650
  • Interface Bluetooth
  • Miscellaneous
  • Included GPS accessories Vehicle mount , 1 GB MultiMediaCard , Car power adapter , USB MMC/SD card reader
  • Connections
  • Slot Provided Memory card