Pros Has nice size display screen
Cons Plays/works on its own time table
Display screen has terrible glare even adjusting the background
No power off button
Firmware update wouldn't take.
Summary I just had bought a newer car and the first thing I wanted to do was upgrade the stereo system in it. When I took to a local sounds system shop known for their installations, the guy showed me the AppRadio. It was the first one to come out and he showed me all the kool features. Since I was planning on spending up to $1000 on a system to have both radio/CD/Ipod features along with a GSP I was excited to see this was about half that cost.
Barely 2 weeks into it, it would just stop working. You couldn't shut it off, you couldn't change the display screen, no music would play via radio or iphone. The bluetooth feature wouldn't work as well. After a month of this doing it whenever it felt like it, I contacted the shop and they gladly offered to re-install a new. Barely a month into that one being installed, I still have the same issues. There is no way to turn it off and back on other than to have to pull over, cut my SUV off, remove the key from the ignition and sits for 5-10mins. Otherwise I have to drive the hour long commute to/from office without any sound. If you don't mind having a product that is completely unpredictable and unreliable, this is the one for you.
Pros Nice interface, brilliant capacitive touch screen, good sound, ground-breaking attempt to integrate iOS functionality within your car...
Cons Very buggy, SLOW, extremely poor quality, lackluster and unresponsive customer service...
Summary My goodness, where do I begin? My experience with the Pioneer AppRadio is very bittersweet and not the best story I'm afraid.
I purchased my unit from Best Buy, brand new and factory-fresh, and it was professionally installed in my sports car. I purchased an extra, dedicated iPhone 4 just for use with this AppRadio, and I had a really professional-quality mount installed into the dashboard for a more permanent installation of the iPhone 4, which would be completely dedicated to running this new AppRadio.
Needless to say I was very excited. I will say that the installation team at Best Buy in Little Rock were extremely knowledgeable and very professional and friendly, and took the extra measure to do a really nice installation.
Only two weeks into having the AppRadio, the screen went completely dead. Black, zilch, nothing. Of course, I was heartbroken and quite upset about it. I called Pioneer technical support, and they were rather lackluster in assisting me - and were really of no help. Luckily, the installation at Best Buy carries a lifetime warranty for as long as I own the stereo and this vehicle, so I went back. Surely, I figured something simple like a blown fuse or perhaps a loose wire would be the culprit. No big deal!
Well, I was sorely mistaken. They took the unit out and set it up on their workbench, and it would not power on, no matter what they did. The unit was completely and utterly dead. Unfortunately, there were no more AppRadios in stock in any of the stores - I purchased one of the last they had - since Pioneer was releasing the new AppRadio 2 which was both iOS and Android compatible. So, they could not just give me another one.
I was told that I would have to send my unit into Pioneer for repair and they would either repair it or send me a REFURBISHED UNIT - which really upset me, but after thinking about it, as long as it WORKS and still carries the full warranty, then I don't care. But now the story is just starting to get interesting....
I became rather acquainted with the staff at Best Buy, because of my constant shopping there (I am a computer engineer and I am always in there for SOME thing or other...), and I was taken aside and told in confidence, that just about every single Pioneer AppRadio that they had sold had all been returned with the same fate. There is an inherent design or quality flaw in the production of these units, and they ALWAYS die very quickly. They had taken so many back in, it was ridiculous! WHAT?? How could Pioneer let such a horrible product out on the market? I suppose they figure it was too late, and they would just fix them as they go..... VERY bad business practice!
I was utterly angry at this point. I only had this unit for TWO WEEKS. Ludicrous! I contacted Pioneer, and I was told that "my only option" was that it had to be shipped into their California facility for repairs. Plus, I HAD TO PAY THE SHIPPING TO GET IT THERE - WHAT?? I had to pay $22.45 in shipping at the Post Office (I sent it Priority mail to California from Arkansas and the box weighed 6 pounds) - so not only did I pay a premium price for this unit, and only had it for TWO STUPID WEEKS, but I had to fork over another $22.45 to have it sent in for repair or replacement WITH A REFURBISHED PRODUCT???
I cannot tell anyone strongly enough that if you really want an AppRadio (and I would NOT PUT MY TRUST in the AppRadio 2 either!!!), that you NEED TO KNOW AHEAD OF TIME what you are getting into! If you don't mind the potential bugs and problems, burned out boards, etc. and you can wait while your unit is repaired (and hopefully once repaired or you receive a refurbished one, the problems will have been found and it will FINALLY WORK!), then take your chances. As it stands right now, I have a huge gaping hole in the dash of my car, and I am NOT HAPPY. Goodness knows when I will get my unit back!!! There is no "time limit" on getting it back, and from what I understand from speaking with them on the phone, they are quite busy repairing tons and tons of these!!! My heart sunk, and I am so sad about this.
The only good point in all of this is once I DO FINALLY get the unit back, Best Buy will re-install it without any additional cost whatsoever because of their warranty. AND - if they had any of the AppRadios in stock, they would gladly have swapped it out (but there were none to be had). They even offered me credit towards another type of stereo for the car, however I really wanted THIS ONE - especially since I was now stuck with a special extra iPhone 4 that I bought just for this purpose!
NOW - of the two weeks that I actually had this working, I will say that the features were nice - the screen was very crisp and sharp, and the sound was awesome. The GPS app (Motion-X GPS Drive) and the Pandora app were great! Plus, my hands-free calling over both the phone AND over Skype were awesome too!
I SURE DO HOPE that when this repaired/refurbished unit gets back to me, that I will suffer few additional problems, but we shall see! HOWEVER, AS A WHOLE, I AM EXTREMELY UPSET WITH THE WAY THAT PIONEER HAS HANDLED THIS - THEY COULD HAVE AT *LEAST* PAID FOR THE SHIPPING!!! I mean, COME ON - I paid premium price and had it for TWO STUPID WEEKS???
Pioneer - GET ON THE BALL and improve your quality! NOT ALL PEOPLE are as patient or calm as I am, so watch out!
Pros Safe and fun. Excellent way to talk, listen and navigate on your phone while you drive. Bluetooth and rear facing camera are excellent
Cons Restricted to certain iPhones.
Summary Overall a great item for iPhone users. A must have for traveling long distance that need music and navigation.
Pros It looks pretty when it's off.
Cons Rarely works
Pioneer has miserable customer service
Firmware Updates do more harm than help
After iOS 7 not a single device connects to it
I've been told on multiple occasions that after this last update Pioneer will not be supporting this any longer
Summary I feel like I was just mugged. $300 down the drain. Pioneer is not trying to help its thousands of customer who bought this garbage. It will not work with any Apple device any longer. This may even be grounds for class action lawsuit since they licensed the ability to sell this as an Apple compatible product. DONT WASTE YOUR MONEY WITH PIONEER! I should have known better since this isn't the first time they burned me.
Pros Looks great, easy to use!!!!
Cons none I can see