"Better than average for a Tomtom GPS with a catch."1.0 starson by Olivier_on_cnet
Pros: Nice set of features and more detailed information to take you where you need to go.
Cons: None of the common features found on Tomtom Home are available yet.
Tech support is inadequate.
Updates are a risky process that could lead to a non-functioning device.
Summary: The most troublesome point of this device is the unreliable update process. As soon as the unit is plugged to the computer, it needs internet access to check for updates. As soon as an update is available, it will install them without your consent for the most part.
Some major updates will require you to agree to the install, map updates are one of them.
In the event something goes wrong with the map update (ie: the GPS gets disconnected from the computer during install), which by the way can take hours to complete, will cause the map to become corrupted, hence rendering the GPS dead.
The only solution so far is to have the unit RMA'd.
I am getting conflicting information from tech support about the Lifetime map update availability on the replacement unit. It would seem Lifetime map update cannot be transferred to the replacement device.
In short, a perfectly good working unit can become a useless piece of hardware if you come to experience update issues.