Pros The live features including Traffic, impressively accurate and quick to update. Very responsive touch screen. Lots of features and benifits for the price. On sale for 279 this week, more features than you need!
Cons Some of the normal customizations that are standard on older Tomtom units are not YET available for this unit. But unless your dieing for a Homer Simpson voice on your unit, who cares!
Summary As i mentioned in a response to someone who was not happy with this unit, every massed produced product has a few faulty ones in the batch. However in response to complaints on Traffic, it may be due to your area or lack of 3rd party fleets and sensors in your area only. In Jacksonville metro and surrounding, even to Orlando the traffic status has always been 100% accurate and fast. I literally watched an accident on I-95 south bound and within 30 seconds the southbound traffic lane on my Live Traffic lit up with a delay. It was truley impressive. I currently have 2 of these units and am OVER statisfied on the performace and the product in General. I suspect that people who had faulty units were the ones who came to cnet to post their experiances, but really think they are missing out assuming that Garmin is going to come to thier rescue and be perfect all of the time. I have yet to own a Garmin that was perfect or more accurate than any of my TomTom units. Also as i mentioned, i own 2 of these units and am very pleased. Yes when i purchased my first one back in April, i was a little frustrated because the new tomtom software was less than willing to update my maps, take my lifetime mapupdate codes or allow me to do anything for that matter. However, that has all been resolved. It now updates without issue, it took my lifetime map codes and are both running like charms. And right now its on sale at a big box electronic retailer for as little as 279! That is a steal when considering you get the lifetime map updates and a whole year of LIVE for free. Yes, i am a Tomtom fan, but that did not come easy. I purchased over the past years some very highend garmins to test along side my (at the time) TomTom 920T unit. And everytime, my tomtom out performed even the priciest Garmin. There are so many features on this 2535 that people dont take the time to find and figure them all out before dismissing this unit. I think over all this is a unit well worth the 349, but even more at 279. Buy it, you wont be dissapointed. And by the way, when i did call customer service, after an average hold time of 2-4 minutes i got an English Speaking rep who answered my call. Yes Englih speaking rep, I was shocked to but very pleased.
Pros Nice magnetic mounting bracket
Cons Staggering number of bugs. Live services are available only 25% of the time. Much of the Live Services data is inaccurrate.
Summary I ignored the negative comments on the TomTom GO 2535 and am regretting it. This unit has so many bugs, its just staggering. Let me also say, I am an engineer who works as a software developer, so my technical ability is quite high.I exchanged my GO 2535 M LIVE with a new unit at the suggestion of a sales assistant. I now believe that the first unit I had was defective. My second GO 2535 M LIVE works well and all of the broken features on my first unit are now working. The HD traffic works very well and is very accurate.
The live services work 50% of the time and are mostly inaccurate. Weather, gas prices, and traffic are very inaccurate. About 25% of red light cameras on not in the GPS.
The map data is often wrong. Some modern, paved roads are marked as "unpaved", speed limits are out of date. The GPS also indicates that a school is close, when no school is on my route.
This GPS does not save changes to user preferences. The map correction feature does not work.
I could go on and on with the problems with this unit, but I think you get the picture. Do yourself a favor, and DO NOT BUY the GO 2535.
Updated on Jul 16, 2011
TomTom needs to better support their products. When there is little or no response from them when users have questions or concerns, they appear to be selling untested "junk" and it aggravates users who depend on these products. This GPS costs as much as an iPhone, so its a major investment for most people. To be fair, I am not suggesting that Garmin or other GPS makers are any better.
With regards to comparisons to Garmin, I was a Garmin user before getting this TomTom. I agree that the TomTom overall experience is better, and for navigation, its much better.
Pros Aesthetically pleasing metal case
Cons Bugs in software, live services often don't work, unit locks up frequently
Summary I purchased this GPS when it first came out, and quickly concluded the unit is still in BETA. Its menu system is not intuitive, and I have found that the customizations entered are often not saved.
The major feature of this GPS is the live services, and in this area, the 2535 is horrible. Much of the time the services are unreachable. The gas prices are inaccurate, and not very complete. The weather is always 10 degrees cooler than the real temps. Worst of all is the traffic. Most of the time it just can't be reached. As a result I can't really comment on its accuracy: I never get to use it.
I urge you NOT to consider this GPS. You'll just be frustrated in a short time, and wishing you had spent your hard earned $$$ on something else.
Pros Great, when it works.
Cons Will send you up one way streets the wrong way. It gets fixated on wrecks. It will insist on taking you off your route to take you through an accident. If you prform a soft reset of the unit, it will start working correctly again.
Summary I have called TomTom numerous times. Their tech support is based in Mexico. They do not speak English. Most of the time, I cannot get them to understand the problem. When they do understand the problem, they have me reset the unit which only helps until the next time that there is an accident. Their next reply is that the companies that supply the information are incorrect, or that I need to be sure and submit map corrections. Addresses are off by as much as one tenth mile. I have sumited map corrections many times. The addresses are still off.
Pros Good Screen. Live HD Traffic good ...when it works.
Cons Lack of Adequate PC Based Trip Planning.
Summary It astounds me that it is still incredibly difficult to plan a trip using mapping software on a PC and then download the planned route, including custom POI's etc to the GPS unit.
Why is it that the latest units from both Tomtom and Garmin have so much difficulty (bugs, downloaded maps not showing up on the GPS Unit etc) with such a fundamental feature?
Some of the older units from both manufacturers so it better than these new ones. Go figure.