"People usually rate when they are mad, not happy..."4.5 starson by SOUTHEASTJAY
Pros: The live features including Traffic, impressively accurate and quick to update. Very responsive touch screen. Lots of features and benifits for the price. On sale for 279 this week, more features than you need!
Cons: Some of the normal customizations that are standard on older Tomtom units are not YET available for this unit. But unless your dieing for a Homer Simpson voice on your unit, who cares!
Summary: As i mentioned in a response to someone who was not happy with this unit, every massed produced product has a few faulty ones in the batch. However in response to complaints on Traffic, it may be due to your area or lack of 3rd party fleets and sensors in your area only. In Jacksonville metro and surrounding, even to Orlando the traffic status has always been 100% accurate and fast. I literally watched an accident on I-95 south bound and within 30 seconds the southbound traffic lane on my Live Traffic lit up with a delay. It was truley impressive. I currently have 2 of these units and am OVER statisfied on the performace and the product in General. I suspect that people who had faulty units were the ones who came to cnet to post their experiances, but really think they are missing out assuming that Garmin is going to come to thier rescue and be perfect all of the time. I have yet to own a Garmin that was perfect or more accurate than any of my TomTom units. Also as i mentioned, i own 2 of these units and am very pleased. Yes when i purchased my first one back in April, i was a little frustrated because the new tomtom software was less than willing to update my maps, take my lifetime mapupdate codes or allow me to do anything for that matter. However, that has all been resolved. It now updates without issue, it took my lifetime map codes and are both running like charms. And right now its on sale at a big box electronic retailer for as little as 279! That is a steal when considering you get the lifetime map updates and a whole year of LIVE for free. Yes, i am a Tomtom fan, but that did not come easy. I purchased over the past years some very highend garmins to test along side my (at the time) TomTom 920T unit. And everytime, my tomtom out performed even the priciest Garmin. There are so many features on this 2535 that people dont take the time to find and figure them all out before dismissing this unit. I think over all this is a unit well worth the 349, but even more at 279. Buy it, you wont be dissapointed. And by the way, when i did call customer service, after an average hold time of 2-4 minutes i got an English Speaking rep who answered my call. Yes Englih speaking rep, I was shocked to but very pleased.