"Great routing -- when it works"1.5 starson by brokengoose
Pros: Routes around traffic quickly and predicts arrival time very well.
The built-in speaker works well, even as a speakerphone.
Cons: Live service (including traffic updating) frequently fails
Computer update software rarely works -- especially on a Mac
Support doesn't even know what the product is -- they recommended installing the wrong software.
Interface is not as intuitive as the G
Summary: When the darned thing actually works, routing around traffic jams on my daily commute is awesome.
The problem is that it doesn't work that well. Traffic updates break. Map updates break. The software that you install on your computer crashes A LOT on both PC and Mac. Forget what they say about compatibility, though. A PC is required. The Mac version just doesn't work.
The Tomtom's also not the best choice for finding someting for the first time. The old Garmin unit that I was using tried to stick to major roads, and it tried to make sure that my destination was on the right (rather than the left) side of the road when I got there. The Tomtom sends you down one-lane alleys and twisting back roads that ARE faster if you're a local, but the routing choices would be terrifying if you were trying to find something for the first time.