"Good overall product"2.5 starson by andrew572
Pros: Decent acquisition. Good POI's. More features/choices than lower end GPS units
Cons: Not a very thin unit, and does not lay flat. HORRIBLE/nonexistent customer service
Summary: I liked the choices of multiple voices (lower end units do not let you chose many, if at all). Set up was easy and intuitive and the touchscreen is quick. The technology behind this is great. It's much faster than my in dash GPS from my denali and my older Garmin unit. It's about as fast as my Mio though. Reacquisition is fast and most in city driving is decent with tall buildings. I only had one fall out in downtown Houston. Signal strength is awesome. Multiple views are good too.
One of the biggest drawbacks is with customer service. The wait times are ridiculous or not available at all. My unit was not shipped with a remote control, and I've been calling in for a few days now (on hold for a good 10-20 minutes each time with no one picking up) My patience is about at wits end at this point. I'm about to return this unit and just get another Mio for $150 less.
You'd think they could make this flatter and fit in the pocket more easily too. It's a weird wedge shape that does snap a lot easier into the base so you don't have to keep removing the power cord from the units like other units (Garmin or Mio) as the power plugs into the base so it's easy in/out for the unit. The power button is too easy to hit also in storage of a purse or if anything is put on top of the screen area. I've had it turn on by itself once already that way.
So gripes aside, a decent GPS unit and the prices are 'ok'. I'm still going to get another Mio though. I rank it a 5 because of lack of service.