TomTom GO 720 user reviews

2.0 stars

"I'm returning my GO 720" on September 11, 2007

Pros: good hardware, and fair software

Cons: maps have many mistakes

Summary: I live in San Jose, California, and it seems to me that the maps for such an area ought to be in pretty good shape. They are not.

For example:

1) Our nearest major cross-street, Curtner Ave., San Jose, CA, crosses Highway 87 at which point the maps the 720 map thinks Curtner is exclusively an only ramp, when in fact it is a through street.
2) Although tomtom advertises that it can warn you when you go over the speed limit, the maps lack speed limit, or stop sign information for San Jose...thus routing you through suboptimal neighborhoods.
3) Many left turn lanes on Hamiliton Ave., a main street, are not marks so it will often route you around-the-block to make left turns.
4) Advertised map correction capabilities are ad hoc and not systematic. You may end up in a multiple choice where you can tell it about a bad left or right turn, but multiple choice options don't handle U-turns or through street mistakes. Also these same options are ambiguous as to whether you are trying to tell it that the particular travel "mistake" should be allowed or is allowed and shouldn't be. Instead it may say something like "left turn error".