TomTom GO 720

Pros: Large screen, nice voices, FM transmitter

Cons: Complex menu, handsfree horrible, poor visibility in sun

Summary: I really wanted to like this device as my first GPS purchase. At first I found the directions and large screen size to be a big plus and the form factor, while not as small as some, was decent enough for my tastes. It even synced up with my Mac almost flawlessly, which is impressive when most devices these days don't have Mac support.

My first complaint came when I got deeper into the menu and preferences system. There is only one way to describe it, poorly organized and overly complex. It's hard enough to find options while sitting at my desk, forget about doing it while driving. Even trying to navigate the music player while driving is difficult and dangerous. Hands free calling is almost as bad. In addition hands free calls are useless unless your car is silent. Low speaker volume and poor microphone reception don't make for a fun experience. And in addition to that it froze my Sony-Ericsson phone twice, I had to pull the battery to get it to reset, a first for me!!!

When you are paying $500 for a device that has all the bells and whistles I expect those bells and whistles to actually work for me. General GPS navigation seemed fine to me, no complaints there, but the bugs with the other features completely turned me off of this device and TomTom. I returned this unit and will be trying a Garmin next.