"LOUSY! Don't purchase. Known to have gps signal ERRORS!"0.5 starson by bluegroup
Pros: Support staff well trained and friendly. They speak english.
Cons: Loses gps signal OFTEN - over half the time, even in metro areas. Customer service says it is known in certain areas not to pick up signal. They do not offer a replacement product of the device does not capture the signal in your area.
Summary: TomTom had a great thing going with the 720 GO. We had the earlier device and opted to stay with the brand by purchasing the XXL 540 TM. Since March of 2011, we have had 5 of the devices replaced to learn our area does not receive the signal the same as in their corporate office in Concord Mass. Because they tested it in their location, and it worked, the support technician could do nothing else. THe supervisor was also tied as she could not offer a replacement either, even after admitting they KNEW it didn't work in some areas. It will be a very long time before considering another purchase from the TomTom company. I would advise others "buyer beware".